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email password reset

can't remember secret question answer             ***Edited Labels***

OPC1 by I've been around
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Internet Ping Spikes

For the past couple of weeks, I've been having ping spikes (over 100ms) whilst playing games and it happens really frequently (I also believe there is packet loss). Here are the results of my ping test and traceroute: Ping TestPinging www.google.com ...

sohnphil by I'm here a lot
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Resolved! Connectivity issues

I noticed my current Roger's bundle was expired so I contacted them to get a new offer. All was done quickly but the moment the agent made the changes I lost all my services. Talked to tech support twice. No one can help. Rebooted modem. They tell me...

Terrylynnb by I've been here awhile
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Which Modem do I need.

Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...

Nickel11 by I plan to stick around
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Resolved! No Internet When I Connect the New Router to XB7

I bought a new router, Netgear Nighthawk AX6600.  When I connect it to my XB7, there does not seem to be an ethernet connection.  Cables are good.  Tried in gateway mode as well as bridging,  My old router, DLINK DIR 880L, didn't have an issue.  If I...

Sneruh by I've been here awhile
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Network Drive on Rogers

I have a 1TB Seagate 'FreeAgent-GoFlex'DVR HDD (used to be the extension to my Rogers PVR). Can I connect it to my Rogers 'EasyConnect' 6.0 modem as an external HD, accessible by all users on the WiFi network?    *Added Labels*

Resolved! Radio is still on even if WIFI is turned off.

I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...

techx15 by I've been here awhile
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Globe smart plug installation

Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks    **Labels Added**    

rhealey1 by I've been around
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Rogers Ignite Gateway Mac Filtering and Admin Login issues

I have Rogers Ignite Gateway Technicolor 2.0 CGM4331ROG. Its Admin WiFi Connection page shows the following Mac Filtering Options for the modem SSID: Allow All, Allow, Deny. There are also sections Auto Learned WiFi Devices and Manually Added WiFi De...

arnym21 by I plan to stick around
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Internet coverage

Hi I’m moving to Innisfil and wondering what the internet coverage is like .          ***Added Labels***

Yicker by I've been around
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  • 1 replies
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DEVICE RETURN

Rogers internet has a very shady method of device return .. Be careful they wait a few months then send a bill to you stating that they didn’t receive your device …Even they know it has been returned and is sitting in their warehouse ..TAKE ALL MEASU...

Internet coverage spotty with Gen2 modem

Hi, I am using the Gen2 rogers modem for wifi. I switched from Bell to Rogers earlier this year I was hoping this new modem will be good enough to cover a 1400 sq feet 2 story house. However the coverage is spotty at best and devices that are further...

Last Mile Hardware Optimization + Questions

Hello, I'm experiencing quick and random drops on ethernet or together affecting both business and leisure uses like conference calling, streaming high quality video, or gaming.  I've had a few support visits to correct the issue, yet it persists. I ...

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Resolved! resetting rogers yahoo email password

well its 12:30. Been trying to reset my rogers.com email password since 9:00 pm. Getting the account locked for 30 mins due to multiple failed sign in attempts. Fine that was great at 8:30.... Oh and I'm trying to reset my password (not trying to sig...

BillP3 by I'm here a lot
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  • 1 replies
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Resolved! Moca Usage For Fibre Connected XB7

So I have fibre coming in to the house. Does the moca functionality work on the XB7 so that I can transport signal to the other side of the house that way?I have 2 moca 2.5g adapters that I'm using right now to do (Ethernet > Moca > Coax > Moca > Eth...

Multiple internet disconnects daily

Getting multiple connection drops daily, sometimes for long periods of time (multiple hours) in Brampton Steeles and Hurontario area. I have a gen 1 Rogers Ignite modem with gigabit unlimited package Ignite modem logging is useless as it doesn't seem...

m1919 by I've been here awhile
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New upgrade (XB7) channel issues

We Just made the switch from XB6 to XB7 and 500 Mbps connection. 'm running into a peculiar problem with Wi-Fi channels  despite the fact the router was reset to "Auto" select channels.  I don't have any pods or Wi-Fi extenders.  Here's what's going ...

Hmm by I'm a senior enthusiast
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