Beginning approx 2 months ago, service to the cable tv, Ignite internet and home phone have all become unstable. Intermittent outages are consistent every day. Sometimes it is all 3 services, sometimes it is only 1 and/or 2. Sometimes the outages ...
This is my 5th time waiting on technician to come to install fiber to house… first one was nice warned us we don’t have fiber to house connected so we need to get another guy to come n run a temporary line to house. The dude selling me fiber internet...
I would like a fairly inexpensive wifi extender or booster to use with Ignite.I have a camera set up in my garden and the signal is pretty weak, there is no way to move the router so there's a more direct signal to the outdoors.What exactly should I ...
Hi Everyone,I’ve been in a new build home for almost three years and we have both Rogers and Bell fiber coming to our house.The Bell fiber is full speed with almost symmetric down and up but for Rogers, fiber which we currently have, it switches to c...
Our ignite has been out all day. Rogers said the outage isnt large enough to post in their website but that there are others in my locale that are out. Wondering if there are others or if there is just no tech available to help. Sunningdale/wonderlan...
I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...
I accidentally deleted a secondary email account yesterday and would like to restore it. Please help. ***Edited Labels***
Had Rogers for about 7 months now and about 12 service interruptions, last provider I had 2 in two years. Yes i get notices saying they are working in the area and to expect interruptions, well thanks. Really thinking about paying the $400 to void ...
Rogers in jane and finch area keeps going off and back on. Very frustrating we pay alot of money for this service bell is looking real good at this point. ***Edited Labels***
Hi, I live in York Region, ON area, the past 2-3 weeks I've been experiencing heavy ping spikes and packet loss issues and I can't seem to troubleshoot it. The modem was restarted multiple times, factory reset, disconnected all the devices connected ...
I have serious concerns that Rogers may be under-provisioning modems in areas where the network cannot handle the loads, potentially affecting service quality. I recently upgraded from 1 Gbps to Ignite 1.5 Gbps and was consistently benchmarking at 19...
Rogers internet was down last night, do we get credit for the time your network was down? We shouldn't have to pay for the time your service isn't available.
Hi my ignite wifi keep disconnecting. The wired connection is ok any suggestions **Labels Added**
Hello All, I apologize in advance if this has been answered before (I have gone through a ton of posts here and other forums) but had questions that I'd be grateful if answered for complete understanding. I just moved to a townhouse and unfortunate...
Starting Monday, July 22, I've been having intermittent connectivity with TV and wired Internet. I live in a condo served by Rogers and I checked with my neighbour who is seeing the same issues. Today, July 25, 2024, it's been pretty bad: 215PM down,...
I've noticed my internet has been degraded the last couple days and today I saw that I have significant packet loss, anywhere from 5-13%. I tested this with simple continuous ping as well as cloudflare's speed testing tool. I've also noticed my downl...
I am unable to use rogers internet on one of my on line games. I beleive by default, the modem shows a location in Ontario, where my game isn t approved. I live in NB. I am able to access the game okay if I use data on my phone. ***Edited Label...
Since past month or so I have been experiencing issues with Internet/wifi connection to my work laptop. The connection drops very frequently. I checked with my work IT team, there are no issues with my work network. However they are suspecting that t...
To Whom It May Concern, My family lives in a fourplex and we have been with rogers for decades. Since i moved back to London about 3 years ago in the same fourplex I have noticed constant inconsistency with speed and latency like i have a 1.5gb dow...
So I've been trying to figured out why switching to Rogers from Fido has been a terrible experience. I've had pings go from 1s to 3s and a bunch of packet loss for hours on end at night time. I had no previous issues with Fido. Tech came out last ...
