I applied for new broadband connection and installation was completed last Friday(May 17th). Post installation Technician mentioned some provisioning issues and told an Internal ticket was raised to rectify the issue, which should be fixed in 24 Hour...
Hello community. I have an XB6 (bridged). From time to time, I log into the gateway to check stats and notice that the amount of uncorrectable codewords across many channels (not all) increases over time. After rebooting the gateway, they get cleared...
Hello,I've been a long time customer with a Rogers and recently extended my Rogers ignite package for 2 years. I also recently moved homes and now that I have a larger home I am finding that my wifi signal gets slow and poor connection when I'm in th...
I'm looking to set up a static IP address for a couple of my devices so I can make simple shortcuts to them. I understand that I could do this on the device itself, but the problem with that is if my network ever changes from the 10.0.0.xx address ...
I just got the Ignite modem earlier this month and at first things went smoothly, then when a big internet outage happened about a week ago, I tried rebooting the modem using the laptop's diagnostics function as that had worked before. Only this time...
The Internet drops out every 25 minutes or so. Effects 4 different devices in the house. A Neighbour just told me they are having the same problem. It recovers after about 10 seconds. It has been going on for over a month. Tech came out a month ago t...
Hello, yesterday I accepted an online offer and my internet was boosted from Ignite 500/30 to 1.5G/50. I ran a few tests on my desktop via a couple of popular internet speed testing tests, yet the speeds don't match the ones via the HomeConnect app. ...
Our internet has always been hit or miss for the Wifi, but recently even wired connection is terrible. Playing any video games i have packetloss up to 10-12%. Speed test shows download speed of 3.07 mbps and upload of 945mbps. No vpn connected. Tried...
I've been a long time customer and I've seen this consistently happening where my internet speeds are slowed by incremental amounts over time. I am not saying this is necessarily intentional, but something like 5-6 months ago I paid extra to have spe...
Rogers made me to sign up for 2 years ignite service, now every day we have no internet after 10 pm throughout the night. Daytime also sucks, it is supposed to get a 1.5 G download and I get 300mbps. We pay the highest amount around the world for the...
Anyone else have Internet outage in North York? ***Added Labels***
Hello community. Basically the title. I was wondering if Rogers supports DNS over TLS, and if so, how to configure it on a 3rd party router? I’d like to avoid using a 3rd party DNS resolver. I’m not comfortable with Google’s and Cloudflare’s privacy ...
I need to disconnect a device, message keeps informing me that I need to disconnect device first.How do I disconnect a device from the Shaw Ignite app? *** Edited Labels ***
Here is my setup.Rogers (500U) —> Hitron CODA-4582U —> Cisco RV130W —> Computer (Wired)Cisco RV130W is a wireless-N VPN router with firewall.Both the Hitron and Cisco are almost at factory defaults. I’ve changed only the passwords and setup the w...
Hi everyone,I'm reaching out to the community because I'm at my wit's end with Rogers. Here's what's happening:I initiated a move of my internet services with Rogers, scheduling disconnection at my old address on May 5 and connection at my new addres...
Ok here goes: I've recently bought a brand new Asus Rog Rapture GT-Axe16000 router ,and i would like to set it up using my rogers account (my internet) ....Just wondering if i could get a step by step installation of above device to use with my roge...
For crying-out-loud, this has persisted for almost a decade now! Please fix the problem preventing users from changing the profile picture/photo on their Rogers Yahoo email profile! Everyone I know is super annoyed about your lack of attention to fix...
Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...
I've been getting a pop up window when I log into my e-mail account requesting that I add a mobile phone number for added security.I don;t own a mobile phone and have no intention of getting one,why don't you call my landline phone with a six digit n...
Fibre optic lines are being connected in our neighbourhood but at present we are using a conventional cable modem service provided by a third-party provider (using Rogers cable) for our internet service. The challenge is I have an exceptional (one-ti...
