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Resolved! Asus router not displaying proper wan address.

I picked up ET12 Pro and for some reason, it will not retrieve a WAN address from Rogers. And then i get a DHCP error from rogers when i look at the logs.        ***Edited Labels***

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DIR7Y by I plan to stick around
  • 5866 Views
  • 15 replies
  • 0 likes

Resolved! Ignite tv keeps going off

Ignite tv and internet keeps going off in Woodstock my gateway router is flashing when this happens. Sometimes  I can get a lock if I depower the router. On the tv we get an error message that the tv has lost connection to the gateway router. At time...

Arrrrh by I've been here awhile
  • 2817 Views
  • 7 replies
  • 0 likes

Wifi 6 / 6E compatible Pods

Hi Folks,As the new xb8/xb7 modems are wifi 6E/wifi 6 devices, are we expecting upgraded/gen 3 wifi pods sometimes soon? Currently the gen 2 lod is still wifi 5 and othe companies such as Bell provides wifi 6/6E pods?Thanks.   *Added Labels*

Papul1989 by I've been around
  • 1161 Views
  • 2 replies
  • 0 likes

Resolved! Cell Phone Not Connecting to Home WiFi Network

Hello,I have LG Stylo Plus 3 phone that was working fine till yesterday.Modem is white Tricolor CCGM4331COM. with Ignite package.Today without any changes to any settings either on phone or router, the WiFi name [ssid] started to show "disabled" unde...

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Mani12345 by I'm here a lot
  • 6336 Views
  • 24 replies
  • 1 likes

Homeconnect port forwarding and duckdns problem

For a long time, I have used the free domain name using duckdns to access my home Piwigo photo server. recently it does not work any more.Here is what I have configured:Homeconnect on ignite modem:WAN iPv4 address is automatically configured to 99.23...

krist8 by I plan to stick around
  • 503 Views
  • 2 replies
  • 0 likes

No internet no tv and phone for five days so far

I am beyond frustrated and mentally stressed. My TV reception was freezing and had a technician show up last Sunday Sept 24th. My internet and home was working fine. The technician decided to change my modem. He then said that he was not able to help...

cdblackmore by I've been here awhile
  • 459 Views
  • 1 replies
  • 0 likes

NAT loopback no longer works

 Ever since I've had Ignite, NAT loopback has been working surprisingly fine.  Then all of a sudden, nothing!Anyone else has started having problems recently?  Only using the CGM4140 , no bridge mode, nothing.  It worked flawlessly. HW Version:2.2Ven...

stefer009 by I plan to stick around
  • 6876 Views
  • 26 replies
  • 4 likes

Ignite Gigabit upgrade lower speed than my 500 plan!

Hi all, I had no issue with my 500 mbps plan (speeds of 420 plus) however i took a promotion to cut costs and was offered the gigabit internet and now can't reach 300 mbps   Happened as soon as the agent flipped the switch, same variables. I had test...

sqottawa by I plan to stick around
  • 4383 Views
  • 19 replies
  • 2 likes

ping spikes on 2.5GB Ethernet port

Hi just curious if anyone has tested the orange port on the xb7 modem, i have been having terrible ping spikes on any game i play. since i switched to rogers 2 months ago. i noticed when i'm connected to the 2.5 port i have more spikes compared to th...

Xantiquity by I've been here awhile
  • 343 Views
  • 1 replies
  • 0 likes

XB8 Ethernet ports stuck at 100Mbps

Hello,We just got a new XB8 modem but the Ethernet ports seem to be stuck at 100Mbps, even though I tested with CAT6 cable and 1Gb/10Gb NICs on other computers, can't get any of the ports to negotiate over 100Mbps.Is the modem broken or has Rogers pu...

guarisma by I'm here a lot
  • 1229 Views
  • 6 replies
  • 0 likes

Resolved! 09/25 Internet Outage in Milton

Hi, is there any info. on what’s the issue and when Internet services will resume in Milton? It’s been down since about 2.30pm.       ***Edited Labels***

Drsh31 by I've been around
  • 1192 Views
  • 4 replies
  • 2 likes

Port Forwarding 80,443

I get an error when trying to forward 80&443 TCP to my NAS. Says the ports are already used by "*". What does this mean? I've not had this issue with any other ISP. How can I get these forwarded?   ***EDITED LABELS***

LetsFix by I've been here awhile
  • 801 Views
  • 5 replies
  • 0 likes

Internet Speeds Dropped Recently

I am not sure what happened, I was originally on the 1Gbps plan, which I was getting max speeds pretty much all the time. I got upgrade to 1.5Gbps and was getting 1.8Gbps as well, but I'd say for about a week and half now, my speeds are not reaching ...

thuynh01 by I plan to stick around
  • 1203 Views
  • 9 replies
  • 1 likes

iPhone 14 Cannot stay connected to 5ghz wifi band

My iPhone continues to drop 5ghz band. I’ve reset iPhone network settings but hasn’t helped. Sounds like there are some issues with iOS 16 update but I’m now on the most recent 17. We have several other iPhone devices that aren’t having issues. Any s...

Klempford by I plan to stick around
  • 595 Views
  • 1 replies
  • 0 likes

Had an odd Wifi problem, fixed now, sharing the issue

I used to be around a lot more, but this one I thought I would share.  Over the summer I would get reports that the wifi would stop working (I am on ethernet and had no problem).  My wife and daughters on wifi reported that the data would stop flowin...

Don_Ca by I'm a senior contributor
  • 492 Views
  • 2 replies
  • 0 likes

Outage in north york

Rogers outage Noeth York has been down since 1pm yesterday. .... no word from rogers.   **Labels Added**    

Hiitsme1313 by I've been here awhile
  • 954 Views
  • 2 replies
  • 0 likes