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Internet Down Two Weeks No Service

A hydro tower went down in my neighborhood overnight August 31st/September 1st. Apparently when the hydro company repaired it they removed the Rogers internet box. I have now been without internet for 2 full weeks. A Rogers service technician came on...

Jbeg17 by I'm Here A Lot
  • 656 Views
  • 2 replies
  • 0 likes

Ignite TV - Home Phone & Own Router Questions

My parents are looking at switching to Ignite TV/Internet/Home phone, but were told that the home phone works differently than their existing non-Ignite Rogers Home Phone. Their current setup has their modem in bridge mode, and a separate router (I h...

dassub by I Plan to Stick Around
  • 1719 Views
  • 4 replies
  • 0 likes

Change email password issues

I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers ValidationWe'r...

Not Connected to Internet Error

Devices are saying not connected but they are (we are using them off wifi) Why are they saying not connected? *Added Labels*

Modem Relocate and RF Signal Levels

Hi, I just moved into a new apartment and have Rogers CODA-4582 router installed in the living room. It seems to work fine. However, the WiFi signal could significantly decay when I get into my bedroom so I want to relocate the router. Before doing s...

allen24 by I've Been Here Awhile
  • 889 Views
  • 1 replies
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Configuring IPv6 on Orbi Mesh

Hi, I just upgraded my Netgear R7000 to the Orbi AC3000 ts week. My old router was running a Merlin variant that makes it an ASUS router. The ipv6 configuration is seamless. Now that I have the Orbi, I could not configure the ipv6 properly. Does anyo...

jseller by I Plan to Stick Around
  • 1822 Views
  • 2 replies
  • 0 likes

Resolved! Cannot access some web sites

Discovered this morning that some web sites cannot be reached. However, if I fire up my VPN all is fine.I have rebooted my laptop and the Ignite modem, but no difference.Anyone experiencing this?An example:1. No VPN runningC:\>ping grc.comPing reques...

Bplayer by I'm a Trusted Contributor
  • 1472 Views
  • 4 replies
  • 0 likes

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've Been Here Awhile
  • 10707 Views
  • 16 replies
  • 0 likes

Disable DHCPv4 on Ignite Hub (CGM4140COM)

Hi all. Is it possible somehow to disable DHCPv4 on the Ignite Hub (CGM4140COM)? I looked through the settings and I only found the option to disable DHCPv6, but not the DHCP server for IPv4. I have my own device hooked up that acts as a DHCP server ...

nocatix by I've Been Here Awhile
  • 2356 Views
  • 8 replies
  • 0 likes

Is Technicolor TC4400-AMV2 Compatible With Rogers?

I am wondering if this modem by Technicolor TC4400-AMV2 works with the ignite 1gb internet service?As the provided modem from rogers I only see. To get 240-350mb when hardwired directly to modem ***Added Labels***

Krooked by I'm Here A Lot
  • 2443 Views
  • 9 replies
  • 0 likes

Port Forwarding(port 25) on Ignite modem

I have an ignite modem and would like to forward port 25. I want to have my own email server for my own domain. Is this possible or is port 25 blocked for use? Gary ***Edited Labels***

glonsdale by I've Been Around
  • 829 Views
  • 1 replies
  • 0 likes

Hairpin NAT no longer working after router SW Update

Hello, I have a Hitron rogers router (CODA-4582U), After the recent software update, (current SW version: 7.1.1.32) hairpinNAT is no longer working. Initially I thought it's a router issue so I got a replacement one, but it's the same issue after the...

New modem Hitron coda 4582 not working

Signed contract with Rogers on 4 Aug, took two weeks to deliver the modem which still not delivered yet. Scheduled Tech to come today but says not allow to enter into the property, pass me the modem and ask me to plug in by myself. Modem type is Hitr...

Orchidsfl by I'm Here A Lot
  • 3850 Views
  • 40 replies
  • 0 likes

Slow Wi-Fi Speeds After Switching to XB6 w/ Pods

I recently made the switch from my old white modem to the new ignite modem and even increased my speed package. However, even after installing the included ignite wifi extenders, the wifi is very slow. Its so much slower than what i received before, ...

How to get the new Ignite Gigabit Internet

Hi, each time a representative is telling me something different when I asked for the new Ignite Internet modem. The last one was that a technician needs to come 'to choose the right spot' LOL. The is a 29$ fee on the package for self install: "Ignit...

Loux by I Plan to Stick Around
  • 1450 Views
  • 4 replies
  • 0 likes