Rogers Email Inaccessible
What has happened to my Rogers email account? After 20 years of being a Rogers customer, I suddenly can't access my email. Yesterday it was accessible, today it's not. What is going on? ***Added Labels***
Internet
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Forum Posts
Rogers Internet modem delivery issue
I order Rogers Ignite from Fido Migration on April 5, 2024. the Ignite Service starts 12 April 2024 but there is no trace of the modem. When I visit online it appears that Rogers haven't even started the shipping process. The order has been in "In...
Ignite 1.5 slow speeds
Hey everyone got a new plan with rogers and signed up for ignite 1.5 only problem is my speeds change a lot from 50 to 700 most of the time their at 400 for wireless. Can’t try Ethernet as I don’t have a device with the capabilities of 1.5 but servic...
Worst customer service experience after switching to Rogers!!!!!
I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...
WiFi 6 Compatible Modem
Hi all, I just want to warn you about what Rogers does with their online ads that are misleading. I switched from Fido to Rogers because Fido no longer provides internet service. I had the 150 Ignite plan and they sent me a refurbished XB6 that was m...
Rogers removed MoCA function
Just found out today that Rogers is no longer supporting MoCa . How are customers hard wiring devices now? Does Bell still support? *Added Labels*
internet disconnect on third technician
I have had ignite internet installed for just over a week and it has only worked correctly for two days not consecutively. My hardwired internet connections stop working 1-2, sometimes 3 times an hour. i am wired directly from a cable 2 feet long f...
Pathetic technical customer support
Your customer support team makes me 30 minutes on wait, while I ask him to wait then he disconnect the call, online chat I ask him to wait but he also disconnect the chat, when you are busy then you makes for long waits, when customers ask to wait th...
VoIP phone keeps unregistering since 3 days ago
Hi Has Rogers done any updates through their network/firewall recently ? I have a VoIP service that has been working for years - Since couple of days ago ( maybe a week) it keeps becoming unreachable . I have contacted my provider and they say it is ...
Need to reboot every morning
This last week since Tuesday or Wednesday, I have had to reboot the modem every morning.My speeds would drop to 0.1 or 0.x Mpbs for a few minutes, then back to normal for a few minutes and this keeps going on until I reboot the modem. After rebooting...
Not Receiving Emails From Rogers Yahoo
I've have been a long time paying customer with Rogers Cable which I have all 3 internet, television, and phone which is VOIP. My beef now is that I've had to pour out nearly $90 bucks for a email client so I could use Imap to bring in my email than...
Resolved! Replacing XB6 with XB8 and continue using Gen1 PODs
Seems the supply of XB8's is not longer constrained so considering upgrading. My XB6 modem is located in a corner of my apartment, worst possible location. Two PODs are installed, the first 20' away and the second 17' from the first. Have done extens...
Figuring out my ignite internet and how to set up
So I have recently gotten the 1.5 ignite plan with rogers and is located in the living room on the main floor. I was wondering how I can utilize Moca 2.5 for my basement where my computer is located via ethernet and also implement Deco m4 throughout ...
Is there an option on Gateway to force new devices to request permission to join/connect?
Currently, I have the Horton CODA 4582 and connecting via HomeConnect. Im not seeing this feature so I’m guessing HomeConnect is as barebones and useless as originally thought and I’ll need to setup a router with software that has it. **Labels Adde...
Constant ping/latency spikes
This issue has been going on going on for years. I have complained so many times, and I get brushed off every time.Basically, for 5 mins I have perfect speed and service, no latency issues, then for 10-15 seconds I’ll have brutally high ping. If I’m ...
Resolved! XB7 in bridge mode. Which port?
I would like to connect my XB7 in bridge mode with my router I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online - it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...
“Provisioning issue”
Day 3 of no internet due to a provisioning issue. Setup my internet and even had it pre delivered before my move in to cause less headaches and still here we are. I’ve been told 24 hours, 48 hours, 3-5 days. “Sorry but there is nothing we can do”I’ve...
Resolved! Internet doesn't work properly on wifi using ip 172.16.12.x
I have connectivity issue to most of the websites (e.g. rogers.com, speedtest.net, cbc.ca, and lot more). Fortunately, google and youtube were working so we survived since last 25 days. After lots of follow up with tech team (which is still under inv...
Resolved! Ethernet Connectivity Problems with Ignite Pods
Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I...
Provisioning issue and no internet for 200 hours and counting.
It has been over a week since I first informed rogers of the issue. They told me it was a provisioning error, and then it would be fixed and no less than 24 hours I called back two days later is nothing had changed and they said they would be no more...
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