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Forum Posts

Yahoo Mail - Adding a Signature

Hi Friends ~This is a specific question about adding a signature to my yahoo (Rogers) mail account.I've searched FAQs, and the information I've found, doesn't work. I am trying to insert a .png into my signature line.  I've tried to drag the .png.  I...

LiLiP by I've been around
  • 2161 Views
  • 1 replies
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Need help with Mac Time Machine backup over wifi network

No available time machine destination on my network. We use the Rogers Ignite modem/ wifi device which is connected to an Airport Extreme base station (wifi is turned off) via ethernet cable.  The Airport extreme is just being used as a bridge for th...

moshom by I've been here awhile
  • 603 Views
  • 2 replies
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Resolved! Ignite blinking white

My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!!   **Labels Added**

Yolas by I've been around
  • 43651 Views
  • 6 replies
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Understanding Rogers and Speeds

Hello:So I'm totally new here, but I've been a Rogers customer for at least 20 years.Normally, I am not much of a whiner when it comes to speed. I can only afford so much, and I realize that the Internet isn't piped directly into my apt like someone ...

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
  • 2029 Views
  • 2 replies
  • 1 likes

Internet connectivity is spotty and dropping Vaughan

Hi All, We seem to have internet dropping rather frequently.  Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge.  Anyone else experiencing this?  This also happens when on 5G network with podcasts cutting o...

la1 by I've been here awhile
  • 1175 Views
  • 4 replies
  • 0 likes

Slow Internet Home Conexion - Issues loading web sites

Hello, I would like to know how I can solve this problem: -My internet connection never exceeds 500 MB although I pay for 1Gb. When I try to access some websites it stays in a loading state, sometimes it can take minutes to load a simple page like Am...

Rogers Email Inaccessible

What has happened to my Rogers email account?  After 20 years of being a Rogers customer, I suddenly can't access my email.  Yesterday it was accessible, today it's not.  What is going on?      ***Added Labels***

Rogers Internet modem delivery issue

I order Rogers Ignite from Fido Migration on April 5, 2024.  the Ignite Service starts 12 April 2024 but there is no trace of the modem.   When I visit online it appears that Rogers haven't even started the shipping process. The order has been in "In...

lecanto by I've been around
  • 760 Views
  • 1 replies
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Ignite 1.5 slow speeds

Hey everyone got a new plan with rogers and signed up for ignite 1.5 only problem is my speeds change a lot from 50 to 700 most of the time their at 400 for wireless. Can’t try Ethernet as I don’t have a device with the capabilities of 1.5 but servic...

guest52 by I've been here awhile
  • 2010 Views
  • 8 replies
  • 1 likes

Worst customer service experience after switching to Rogers!!!!!

I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...

Sun_12 by I've been around
  • 1597 Views
  • 5 replies
  • 2 likes

WiFi 6 Compatible Modem

Hi all, I just want to warn you about what Rogers does with their online ads that are misleading. I switched from Fido to Rogers because Fido no longer provides internet service. I had the 150 Ignite plan and they sent me a refurbished XB6 that was m...

Lailo by I've been here awhile
  • 2380 Views
  • 2 replies
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Rogers removed MoCA function

Just found out today that Rogers is no longer supporting MoCa .  How are customers hard wiring devices now?  Does Bell still support?   *Added Labels*

s24s by I've been here awhile
  • 2554 Views
  • 6 replies
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internet disconnect on third technician

I have had ignite internet installed for just over a week and it has only worked correctly for two days not consecutively.   My hardwired internet connections stop working 1-2, sometimes 3 times an hour. i am wired directly from a cable 2 feet long f...

Pathetic technical customer support

Your customer support team makes me 30 minutes on wait, while I ask him to wait then he disconnect the call, online chat I ask him to wait but he also disconnect the chat, when you are busy then you makes for long waits, when customers ask to wait th...

VoIP phone keeps unregistering since 3 days ago

Hi Has Rogers done any updates through their network/firewall recently ? I have a VoIP service that has been working for years - Since couple of days ago ( maybe a week) it keeps becoming unreachable . I have contacted my provider and they say it is ...

AmirSP by I'm here a lot
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  • 13 replies
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Need to reboot every morning

This last week since Tuesday or Wednesday, I have had to reboot the modem every morning.My speeds would drop to 0.1 or 0.x Mpbs for a few minutes, then back to normal for a few minutes and this keeps going on until I reboot the modem. After rebooting...

thuynh01 by I plan to stick around
  • 2231 Views
  • 11 replies
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Not Receiving Emails From Rogers Yahoo

I've have been a long time paying customer with Rogers Cable which I have all 3 internet, television, and phone which is VOIP. My beef now is that I've had to pour out nearly $90 bucks for a email client so I could use Imap  to bring in my email than...

ryote49 by I plan to stick around
  • 1447 Views
  • 6 replies
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Resolved! Replacing XB6 with XB8 and continue using Gen1 PODs

Seems the supply of XB8's is not longer constrained so considering upgrading. My XB6 modem is located in a corner of my apartment, worst possible location. Two PODs are installed, the first 20' away and the second 17' from the first. Have done extens...

Bplayer by I'm a trusted contributor
  • 2301 Views
  • 3 replies
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Figuring out my ignite internet and how to set up

So I have recently gotten the 1.5 ignite plan with rogers and is located in the living room on the main floor. I was wondering how I can utilize Moca 2.5 for my basement where my computer is located via ethernet and also implement Deco m4 throughout ...