Yonge and Royal orachard(Thornhill)
Been out of internet from 3 pm. Anybody else has problem in this area? **Labels edited**
Forum Posts
New Nokia modem issues
Just received my new Nokia Fast.ike 5G gateway 3.2. Trying to activate it it won't accept the password! Feel to retune it with a large sledge hammer! **Labels updated**
Resolved! Latency issues in the midst of upload increase
Hello all, Rogers started increasing the upload speed on my node last weekend, they started rebooting the modems every morning at 5am for a few days and there were an increase on the uncorrectable code words which made me think something is being wor...
Extremely high latency and slow speeds
I've been having these issues for the past few days. I'm currently on a 500mbps business plan, getting latency in the 800ms+, and speeds varying from 15mbps to 250mbps.Rogers support reps refuse to send out a tech because I don't have Ignite, so they...
Ignite intermittent disconnections
Hi, Would it be possible for someone here to look into the problem I'm having with intermittent disconnections? I'm getting disconnected multiple times a day and I've been dealing with Rogers but they have not been able to help even though they clai...
Resolved! Rogers Yahoo - Some emails not being received.
An email contact that has sent many messages in the past is no longer able to send me emails. It bounces back to them. I am not able to see their email to inspect the header or see the message. I have tested mail coming from other sources and it seem...
Default email
Hello. I need your help with an email problem. I have Outlook 2013 installed but can't use it for Rogers email as Yahoo and Rogers won't supply the password. So my Outlook 2013 is used for my other non Rogers email account. So, my default email is Ne...
Outage in Thornhill
Yonge and Clark area Thornhill. Woke up at 6:00 am to watch Wimbledon and no internet. Chatted online and told it is an area problem but won't be updated to let others know. Who knows how long it will take to fix. *Added Labels*
Potential Service Interruption
Is anyone else experiencing recent internet issues around Yonge and Eg? ***Added Labels***
HITRON CODA-5810 WiFi 6 modem
My old modem Hitron CGN3 WiFi Modem was replaced with the HITRON CODA-5810 WiFi 6 modem. I am getting headaches from this new modem. Is there any way to change the settings in the new modem so that it functions like the old modem? I do not care about...
Internet outage
Experiencing network outage and was told that services will be back up in 24hrs. *Added Labels*
wifi keeps disconnecting
I'm in Oromocto, NB and trying to play Diablo iv but it's not very fun when I'm getting disconnected every 20 minutes. ***Added Labels***
Ignite Internet is 15x slower than it was when we started?
I am not exaggerating. We have been noticing an extreme incline of speed. This is our old speed. This is our old speed when we got our Ignite 500 plan. This is our new speed. This is our current speed on the same plan. We have reset the routers,...
Daily and repeated connectivity issues with Rogers Ignite
I've been working from home since early 2020. Was a Fido internet customer for years and never had any issues with my mobile, laptop or PC, until I was forced to switch to Rogers ignite a couple of months ago. Since then I've had constant connectivit...
Cancelling a Cable Burial?
I've cancelled my service with rogers but a cable burial still hasn't been cancelled. I've made 2 calls so far and each time they say they've escalated it and there are no updates. Today contractors showed up to take pictures, i wasn't home to talk t...
We've upgraded your internet.
The email notice states We are happy to inform you that we've upgraded the network in your neighbourhood, which means you can now enjoy faster upload speeds.This change comes at no additional cost to you and no action is required on your end. I saw n...
PATIENCE PAYS OFF
DON'T YOU JUST WANT TO SCREAM WHEN YOUR INTERNET GOES OFF! NO TV... NO INTERNET! UGH....Well today I was tested in the area of PATIENCE. I had been doing some work on my computer and I was also looking forward to just relaxing with some TV programs...
Persistent Dropped Internet
I am having ongoing issues with my XB7 modem. I was working perfectly for the first month or so and then for the last 2 weeks it will appear to drop internet connection and cycle through starting up again. I have watched the light change from solid w...
Rogers providing an a Wifi 5 / XB6 Wifi Router instead of the Wifi 6 / XB7 that I should have received
I was moved over from Fido to Rogers recently, and I subscribed in the ignite 150 package which includes Wifi 6 / XB7 router. Rogers sent me a Wifi 5 / XB 6 router, and none of them even had the curtsy to inform me about the change / breach in thei...
Unbearable Latency Issues
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
