To Whom It May Concern, My family lives in a fourplex and we have been with rogers for decades. Since i moved back to London about 3 years ago in the same fourplex I have noticed constant inconsistency with speed and latency like i have a 1.5gb dow...
So I've been trying to figured out why switching to Rogers from Fido has been a terrible experience. I've had pings go from 1s to 3s and a bunch of packet loss for hours on end at night time. I had no previous issues with Fido. Tech came out last ...
First time posting here, but I'm hoping for some help moving forward with this problem: On weekdays, starting around 9am, I start to see latency instability in any server I'm connected to. With online gaming, this manifests as rubber-banding/warpi...
I use two independent routers on Rogers network. One router works correctly (I use opnsense, but I don't think the problem is related), however when I connect second router it messes up IPv6 network on the first one. I noticed that that second device...
Hi, all I recently migrated my home internet from FIDO to Rogers. There was a feature in the old FIDO router allowing me to limit wifi access only to the trusted devices. But I can't find the similar setting in the Ignite router or the Ignite HomeC...
Any others having issues with their internet disconnecting for a few minutes. It has been happening to me for a few months now, randomly. It can happen multiple times per day or once a week. Lately it has been worse and the first disconnection seems ...
HelloI currently have Rogers Ignite tv for 4k and stuff with xb7. Tv only, no internet.Unfortunately due to extreme incompetence, both DSL and Fibre (FTTH) from Bell are out of the question. A 7th tech is coming tomorrow.... yes 7th...How fast can Ro...
Hi! I have a rogers ignite service and of course a router supplied by Rogers. The question - is it wifi 5 or 6? How do I find out? ***Added Labels***
Hi, I have UPS for my router - white Hitron router. During the power outage, the green light blinking rapidly. I called tech support, customer concern then routed back to tech support. They said they can't do anything. The hub in my neighbourhood h...
How does one give a new hostname to a reserved IP address on the local network; the field doesn't seem to be editable. (In this specific case, the hostname for three of my entries seems to have magically changed to "*".) ***Added Labels***
I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...
I have 1.5 Gig package with Rogers, XB7 router and have been using 3 of those pods that are supposed to extend coverage. I was having connection issues (teams meetings where I dropped out/frozen) so started to investigate - the Ignite App was actuall...
We use a non-Rogers security camera service and every time Rogers has a major outage like yesterday and updates the Ignite Router, it removes the 3rd party security cameras custom programming. I'm being told by our security service that Rogers does t...
Hi My internet for literally the past 2 months has constantly been ping spiking like no tomorrow. Every day I try to play CS GO, I can never seem to play peacefully because im always lagging out and spiking every 2 minutes and to make matters worse i...
Hi, This week was quite annoying. The landline internet would randomly disconnect for several minutes and reconnect. It would happen maybe 1-2 times a day at a random time. Is anyone else having this issue? Either that or my modem is having issues....
Been out of internet from 3 pm. Anybody else has problem in this area? **Labels edited**
Just received my new Nokia Fast.ike 5G gateway 3.2. Trying to activate it it won't accept the password! Feel to retune it with a large sledge hammer! **Labels updated**
Hello all, Rogers started increasing the upload speed on my node last weekend, they started rebooting the modems every morning at 5am for a few days and there were an increase on the uncorrectable code words which made me think something is being wor...
I've been having these issues for the past few days. I'm currently on a 500mbps business plan, getting latency in the 800ms+, and speeds varying from 15mbps to 250mbps.Rogers support reps refuse to send out a tech because I don't have Ignite, so they...
Hi, Would it be possible for someone here to look into the problem I'm having with intermittent disconnections? I'm getting disconnected multiple times a day and I've been dealing with Rogers but they have not been able to help even though they clai...
