Ignite TV™
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Resolved! Ignite TV Box vs. Roku?

I just got Ignite with the streaming box and Disney +. Is there any advantage to using this box over my Roku?   *** Edited Labels ***

Resolved! New Ignite TV Self Install

Looks like I will be doing a self install for a friend on Monday. This is a brand new building with Rogers fiber to the home.   So what does rogers use for the customer premise fiber termination to coax?    I am comfortable doing the self install. Ap...

Biollw by I'm a senior advisor
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  • 75 replies
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Resolved! Understanding the Ignite TV Channel Comparison Chart

What is the difference between "flex" and "flex incl" on the comparison chart? I assume the red check mark means it the channel is automatically included in the package.  It also appears that "flex incl" means the channel is included in the package -...

bchallis1 by I've been here awhile
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  • 2 replies
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Resolved! Cannot set up Ignite TV on Laptop

I am new to Ignite Tv, I was trying to set it up on my laptop and even after logging in I wasn't able to see anything. I guess I am doing something wrong. Please help!       ***Edited Labels***

TStark by I've been around
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Ignite STB loses connection over HDMI extender

Setting up my Ignite service.  Ignite STB (Xi6-T) connected to TV via HDMI Ethernet extender (similar to https://www.monoprice.com/product?p_id=8009) shows “welcome” message from STB and then loses signal.  I’ve read a bit that it may be HDMI “handsh...

3rdparty by I plan to stick around
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Ignite TV - first impressions and a few observations

Hi everyone.  I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning.  While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...

toolcubed by I'm a senior contributor
  • 6470 Views
  • 37 replies
  • 2 likes

Ignite "Big Button" (Royal) Remote

This is new:  Ignite TV Big Button Remote: Royal Found this on: https://www.rogers.com/support/tv/remote https://www.rogers.com/customer/support/article/program-big-button-remote-ignite-tv https://www.rogers.com/cms/support/pdfs/TV/ignite-tv-big-butt...

Ignite_Big_Button_Remote_with_Rogers_Logo.png
-G- by Resident Expert
  • 12275 Views
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Ignite TV Guide Clock a Little Off

Time on the Ignite TV Guide is Slow   I noticed the time on the guide is at least 1 minute slow causing my recordings to start early and then cut off the endings! Extremely annoying! I now have to set my recording to extend by 3 minutes. However, I s...

Vunanne by I'm here a lot
  • 4556 Views
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Resolved! Powering On Problem With Ignite Remote That Is Paired to A/V and TV

Hi. I'm not sure if my problem is unique to other posts about pairing Ignite, I did read a few and couldn't see it. I just got converted from digital to the Ignite bundle yesterday, a professional install where he did the pairing. There's a lot to ab...

dougjp by I plan to stick around
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Resolved! XR15v2-RQ Ignite TV external device input issues

Hi everyone, I am having difficulty to get my external devices to passthrough hdmi signal using the rogers box.   My setup is, rogers ignite box is directly connected to the only HDMI port I have on my screen and is able to stream TV channels OK. My ...

vulture by I plan to stick around
  • 2694 Views
  • 3 replies
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Resolved! Change channels without voice or search?

Is it possible to change the channel without using your voice or that little search box coming up? I know it’s such a little thing to complain about but I hate when I try to change the channel and instead of just changing, that search box pops up and...

Lolly52 by I've been around
  • 4359 Views
  • 12 replies
  • 1 likes

Misc Troubleshooting Tips

For those of you who are experiencing issues with Ignite TV, and have run through the regular troubleshooting tips (reboot, check cables, etc), have a look at the settings on your TV.  I have a new Samsung TV and have found a few things that were not...

jjjjy7 by I'm a reliable contributor
  • 918 Views
  • 1 replies
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Resolved! TVAPP-00200 error, Ignite TV app no longer plays shows on iPhone

I have signed out, restarted the app, reinstalled the app, restarted my phone, restarted my Ignite gateway and even tried moving my device from one grouping to another in the Ignite Wifi app (only suggestion I could find on internet). Nothing fixes t...

Fineous by I've been here awhile
  • 10492 Views
  • 18 replies
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Resolved! Youtube - FF

Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals?  Its a real battery drain if you want to skip forward.     ***Edited Labels***

jjjjy7 by I'm a reliable contributor
  • 2153 Views
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Resolved! Rogers Ignite TV on PC: "TV Go"?

Have Ignite TV running on my PC.   There is a CP24 channel available, and also a CP24 "TV Go" channel, which is the same feed.   Launching the "TV Go" warns of potential data charges, but in this context it is pulling data via my LAN anyway.   What's...

robtoe by I'm a reliable contributor
  • 5724 Views
  • 6 replies
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Ignite TV re Universal Remote

I am looking to switch to Ignite TV, to do this I am buying a new TV and AVR to replace my aging units. If I also get a Universal Remote to control these two and my DVD, is it accurate to say I still require the Ignite remote to get its features ( ...

wolverine99 by I plan to stick around
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Resolved! Ignite Remote / Go to live after rewind

Scenario: I’ve rewinded to a show in progress a few minutes. I’ve decided I now want to go the ‘live’ view (what’s actually airing in real time). The Nextbox remotes had a button called “live”. Thanks,       ***Added Labels***

ceeeeeeeee by I've been here awhile
  • 1356 Views
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Resolved! Re-connecting paired Bluetooth headphones.

I’ve already paired a set of Bluetooth headphones and they work fine. The problem is when I shut the tv off and turn the tv on the next day, the headphones do not automatically connect. I have to go back to audio settings and forget them and pair the...

Mafia-Mom by I've been here awhile
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Resolved! Only my 4K channels are working--what happened?

Hi,   I was wondering if someone could help me. I woke up and somehow only my 4k channels work on my Xi6-T box. I can see the guide, the three dots when the picture loads, but ultimately get a XRE-03090 error code on all non-4k channels.   Has anyone...

Adomo25 by I've been here awhile
  • 3881 Views
  • 6 replies
  • 0 likes