Ignite TV™
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Resolved! Ignite TV With Ignite WiFi Modem in Bridge Mode

I would like to add a 3rd party router to the Ignite modem.  Can I set the Ignite modem into bridge mode, but have the Ignite TV modem connected to Ignite modem without any issues or, can I just connect the Rogers Ignite TV modem to the new 3rd party...

rayray519 by I plan to stick around
  • 9437 Views
  • 3 replies
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Resolved! Ignite Question re: Channel selection

Hi all, I'm considering converting to Ignite but, from what I gather, there are certain channels that are only available if you get the top package (e.g. A&E).  Is this the case?  Seems like a bit of a scam ... why don't they just say you have x chan...

GRP1 by I'm here a lot
  • 1758 Views
  • 3 replies
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Looking for Guidance on Intel NUC boxes and Configuration

I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service.  These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...

Philip144 by I plan to stick around
  • 2025 Views
  • 10 replies
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Resolved! Apple TV Authentication not working for CNN Go?

CNN will not authenticate via Rogers for Apple TV? This was working fine before very recently.  The authentication times out even though it says 'Activation Successful!'  I have an active account in good standing and was not able to speak to anyone v...

Jackie68 by I've been here awhile
  • 4865 Views
  • 27 replies
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Difficulty connecting to TV without HDMI

Not connecting to LG TVRecently got ignite TV. Tech hooked up the gateway and box to main tv.  told us was easy to hook remaining TV.  One tv required a VGA to HDMI adapter - which tech gave us, however we can't get the two to connect ( talk to each ...

littlegirl by I've been here awhile
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  • 7 replies
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Resolved! Iginite TV Box loses network setting

I have to TV Boxes and one of the boxes losses my network setting every couple of days.  I have to go and find the wifi and set the password again and it works for another 2 days. I use my own router and have strong signals for both. I do not lose an...

maghamir by I'm here a lot
  • 3663 Views
  • 8 replies
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Resolved! User Profiles Available in Ignite TV App?

Hi:  Does the Ignite TV app support creating user profiles like Netflix?  Would be nice to be able to set up different favourites list for different users!  Thanks.  Gary     **Labels Added**

kpeglum by I plan to stick around
  • 3560 Views
  • 9 replies
  • 1 likes

High CM Correctable Codewords

What is considered too high for CM error codewords -Correctable Codewords?   Index12345 Unerrored Codewords2,074,189,6473821514707382140063538214022753821407401 Correctable Codewords1,025,937,593124164186158 Uncorrectable Codewords273530793792791  H/...

Robert85 by I plan to stick around
  • 16063 Views
  • 31 replies
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Resolved! Lag of 20 second when switching channels

Everytime when changing channels theres a 20 second lag before the next channel comes on. Anyone experienced this.       ***Edited Labels***

AllanK by I've been around
  • 1308 Views
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Resolved! Some iPhone Apps Not Connecting to Ignite Home Internet

iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...

Free to Me Shows Channels That Need a Subscription

Continuous issues with free to me guide.  A year ago we called Rogers to say we have channels that when chosen say we need to subscribe to the channel.  First representative said that we were doing it wrong and that its a perk to know these other cha...

Joneh1974 by I plan to stick around
  • 4988 Views
  • 12 replies
  • 1 likes

Resolved! Self-install Ignite TV questions

Hi,   I have an offer to move to Ignite Services from my existing Rogers services and have some questions about the "Ignite Express Setup" listed: Is the equipment shipped or does a technician drop it off? How do I return the old equipment?Will there...

evanhams by I've been here awhile
  • 3078 Views
  • 7 replies
  • 0 likes

Resolved! Samsung tv issues with Rogers ignite TV

Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...

bargotti by I've been here awhile
  • 12887 Views
  • 8 replies
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Resolved! TV turns on by self in middle of the night

Have upgraded my Rogers Ignite in January and have had this problem  since day 1. My 55 inch Vizio TV in the family room where the modem/router (gateway) is located turns itself on sometime  between 10 PM and 3 AM .  The other 2 TV's work the way the...

Resolved! Using Ignite TV Web Version with my Firestick on Windows 10

2 weeks into my experience, now the Watch button does not work on any browser on my Windows 10 machine. Worked for the 1st few days but haven't been able to watch anything for last 3 days.  Really wish ignite worked with my firestick.  I had been usi...

kojam by I plan to stick around
  • 10802 Views
  • 13 replies
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Xi6A Upscaling

I just bought a nice 4K TV, and am trying to set it up in the best way.  It seems that to get 4K Rogers content that the box has to be set to 4K.  That seems to make the box upscale everything, and I strongly suspect my TV’s upscaling is better.  I r...

Grwebster by I plan to stick around
  • 4756 Views
  • 32 replies
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Resolved! Same Favorites on All TV's?

I just installed Ignite and have 3 tv's in the house. I initially set up my "primary" tv and added my favorites. When I connected my other 2 tv's I saw that they were all showing the same favorites. I would like the favorites to be individualized/spe...

AJN_71 by I've been here awhile
  • 972 Views
  • 2 replies
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Pairing With Bomaker Soundbar

Anybody know how to pair a Bomaker soundbar with the ignite TV remote (XR11) ??  Have tried walking through the codes with 992, but haven't found one that works.       ***Edited Labels***

reed935 by I plan to stick around
  • 5679 Views
  • 4 replies
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Force Ignite TV to connect to pod

Hello,I've searched the archives and can't find an answer to this, apologies if it has already been discussed. I'm wondering if there is a way to force an Ignite TV box to connect to a pod rather than the main WIFI base station?  I have a weak spot i...

conquerer by I plan to stick around
  • 3707 Views
  • 8 replies
  • 0 likes