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Forum Posts

Issues with XR15 remote control

There are many good things about Ignite, but the XR15 remote control is definitely inferior to the old netbox remotes for a few reasons:- many of the buttons are harder to press, notably the arrow and 'ok' buttons.- the low profile buttons and the wa...

BLW by I'm Here A Lot
  • 1611 Views
  • 15 replies
  • 1 likes

Ignite tv app on Google TV

Got a new Google TV and this app does not appear on the Playstore, sideloading doesn't work either. I see Bell, when will Ignite TV app be available for Google TV?     ***Edited Labels***

mr5g by I've Been Around
  • 3339 Views
  • 5 replies
  • 1 likes

4K HDR and Dolby Vision

So I've just ordered my first 4K TV (LG OLED C1 65").  I know the built in TV apps will show HDR and Dolby Vision for Prime and Netflix.  I'd like to use just one remote and stream Netflix and Prime through the Rogers Ignite box.  Will the Ignite box...

CorvalisTTX by I've Been Here Awhile
  • 2241 Views
  • 10 replies
  • 0 likes

Flex 20 + Sports package

We are getting the Flex 20+ Sports package on Monday.  It says there are 66 channels included with 28 Flex channels.  There are more than 66 channels when I click "included channels", and  a whole bunch when I click "flex channels".  Can someone expl...

slb260 by I Plan to Stick Around
  • 40154 Views
  • 10 replies
  • 0 likes

TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've Been Here Awhile
  • 62 Views
  • 2 replies
  • 0 likes

Service down

Our internet and cable is not working on Jackman drive in Mount pearlnewfoundland.How can you say no outages when I reported it and they said they were aware of issue in this area. Please fix the problem.     ***Added Labels***

valster by I've Been Here Awhile
  • 87 Views
  • 3 replies
  • 0 likes

Ignite TV No WiFi

Just upgraded to ignite and now no wifi - not impressed. Others in my building experiencing the same issue.   ***Edited Labels***

JJ385 by I've Been Around
  • 53 Views
  • 1 replies
  • 0 likes

PBS free preview on ignite - coming soon?

I noticed PBS appear on ignite as a free preview on Jan 19, 2023. I am on 5 Flex ignite. I don't see it listed on the free preview page. I  think this channel should be part of our flex choices. Since it is a free preview, does this mean that PBS mig...

patlin by I've Been Here Awhile
  • 153 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV - Clearing Recordings of Discontinued Shows

Clearing PVR Recordings of Discontinued Shows   In my PVR days … all the shows that were "Scheduled" to be recorded (whether they were actually going to be recorded the following week or not) appeared as icons in the scheduled section even if there w...

OldFatUgly by I Plan to Stick Around
  • 2142 Views
  • 5 replies
  • 0 likes

Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV

Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation).  I am able to pair the air pods to the rogers ignite system but am getting no sound.  I have tried the following: -exchanged air pods to another set, but same issue -...

neena0 by I'm Here A Lot
  • 531 Views
  • 14 replies
  • 2 likes

Poor Ignite TV

I have recently changed over to Ignite TV. Big mistake. The quality is awful! The picture is always freezing / buffering. I check the setting and it says the wifi connection is excellent. Yet it buffers and freezes. I am constantly rebooting the mode...

Tony57 by I've Been Around
  • 89 Views
  • 2 replies
  • 0 likes

Resolved! Ignite TV bandwidth provisiong and ethernet port speed

Two questions regarding Ignite TV...   1) Does anyone know if Rogers has separate bandwidth provisioning for TV streaming and internet, or is it all part of the subscribed internet package?   2) The ethernet ports on the Ignite streaming boxes...are ...

AV_Fan by I Plan to Stick Around
  • 211 Views
  • 9 replies
  • 0 likes

ignite tv & flex channels exchange

I'm an old dinosaur so bear with me. I am running Windows 7 on my desk top & for whatever reason cannot get my flex channels to come up on display in MY ROGERS inorder to exchange them. I did 2 weeks ago when I first got Ignite but since then all I g...

canajungirl by I Plan to Stick Around
  • 871 Views
  • 31 replies
  • 2 likes

Crave TV is casting for in French

When I select an English Movie in Crave on my ignite tv app and cast it, all the movies are playing in French. Can’t figure out how to change it to English?   *** Edited Labels ***

BlueBunny by I've Been Around
  • 47 Views
  • 1 replies
  • 0 likes

Resolved! Apple TV 3 Month Fee Offer

I am unable to access the 3 month free offer for Apple TV. I followed tech support advice and used the voice activated remote to search for the Apple TV promo, and it takes me to a screen to enter my cell #, and I then received a link to activate App...

Asaini by I've Been Here Awhile
  • 60 Views
  • 2 replies
  • 0 likes

Ignite TV Amazon Prime Video App - Closed Captioning Issues

Rogers just upgraded our system to Ignite TV. In the Prime app the closed captioning keeps turning back on even though we want it stuck on default. I turn it off then the next day it's back on. No one here is turning it on.    We used to view Prime t...

mdmorel by I've Been Around
  • 4057 Views
  • 31 replies
  • 0 likes