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Ignite TV Freezing

In the past 2-3 weeks we have seen more and more freeze ups. It’s very frustrating. We have rebooked and followed the form suggestions. I checked if this is caused by our Starlink wifi and it isn’t. YouTube and anything else we Chromecast is fine.   ...

Swampwild by I've been here awhile
  • 734 Views
  • 11 replies
  • 0 likes

Resolved! Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV

Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation).  I am able to pair the air pods to the rogers ignite system but am getting no sound.  I have tried the following: -exchanged air pods to another set, but same issue -...

neena0 by I plan to stick around
  • 2539 Views
  • 23 replies
  • 2 likes

Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 4324 Views
  • 19 replies
  • 1 likes

Please connect to your home WiFi...

Within the past month certain, mainly U.S., channels are no longer available via Ignite TV on my desktop PC computer, iPhone or iPad, when I am using my home WiFi network. When I select CBS, NBC, ABC, PBS, FOX etc an error message appears advising me...

chdiamo1 by I plan to stick around
  • 141 Views
  • 4 replies
  • 0 likes

WWE Network Login Fails

Hello, I'm sure this issue has been raised before, but it has been 4+ months since the WWE Network streaming site update which has prevented users in Canada from accessing the content via watch.wwe.com using their service provider. I am currently sub...

Grenoble87 by I've been here awhile
  • 329 Views
  • 7 replies
  • 0 likes

Ignite Total TV Missing a Channel

So i upgraded to Total TV/Internet and according to the email that i received from one of the agents OutTv channel 339 in Toronto is included and other agents that i have spoken to on chat stated that it is included in my package. When i got to the c...

Teach by I'm here a lot
  • 224 Views
  • 9 replies
  • 0 likes

Picture & Sound Are Out of Sync

My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...

Nwhelan77 by I've been here awhile
  • 114 Views
  • 3 replies
  • 0 likes

Xre 03090 - have tried everything

All TV’s are showing an error message XRE 03090. I can still access Netflix and other apps, but this error is on every tv channel we try. We have rebooted the modem, reset the modem, unplugged each top-box, restarted each tv and did a system refresh…...

Jomo2 by I've been around
  • 10384 Views
  • 24 replies
  • 7 likes

Disable Wifi and use wired network

Hi everyone,   I want to change my Rogers Ignite TV box from Wifi to ethernet connection, does anyone know how this is done?   Thanks!     ***Added Labels***

micpar by I've been here awhile
  • 161 Views
  • 5 replies
  • 0 likes

Favourites that have multiple channels

I'm really annoyed that when I set a channel as a favourite, it sets all of the identical versions of that channel as a favourite. Then when you want to view your favourites, by default it only shows you the lowest channel number version of that chan...

Crewbert by I've been around
  • 81 Views
  • 1 replies
  • 0 likes

Resolved! Where are “My Cravings” in Crave app?

Hello, I am using the Ignite Crave app (subscribed through Rogers) and have ticked the “+” sign for several movies / shows, but I cannot seem to find my list through the app. Is there a trick to this? It would seem to me that this would be an essenti...

Sorofty by I've been here awhile
  • 980 Views
  • 5 replies
  • 0 likes

Resolved! Crave Login via Ignite

Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks!   **Labels Add...

Streaming Apps aren't working

I have contacted Rogers twice and they can't seem to be able to fix my issue.  I have Amazon Prime which worked just fine when I had cable.  I now have Ignite and Prime doesn't work.  In fact none of the Apps work.  When I click on any of the Apps it...

Sue500000 by I've been here awhile
  • 914 Views
  • 8 replies
  • 0 likes

SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Ignite Screen Goes Black Intermittently

We have 2 tvs and 2 Rogers Ignite boxes.  Both have the same problem.  When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. This happens on both tvs.  Checked connections,  Cannot resolve th...

ultinet1 by I've been here awhile
  • 2270 Views
  • 34 replies
  • 2 likes

new Popular Ignite TV package excludes Sportsnet Ontario?

Just found out that Rogers is bringing back the Popular Ignite TV package but it excludes Sportsnet Ontario....yet it includes the Rogers Super Sports pack.  I would get all other sports channels but the one for the province I live in? How is this po...

SS76 by I plan to stick around
  • 362 Views
  • 8 replies
  • 0 likes