Starting in Sept. - Price Increase for Each Additional Ignite Entertainment Box
Now the Extra boxes are going up to $17 per month.... ***Added Labels***
Forum Posts
Chromecast Does Not Work with Latest Rogers IGNITE TV App Update for iPad
Hi. After installing the latest update to the Rogers IGNITE TV app (version 7.15.1.670) on an iPad Pro 6th Gen and an iPad M2, the chromecast feature is no longer working. When you press the chromecast icon, the menu opens and then quickly closes...
Poor experience on new 4K TV
I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...
Resolved! unable to create playlist
This is the process to create a playlist below, except when (using set-top box and remote) you go in and select a recording, there is no option to create a playlist. Hello? How do we get this working? Creating a playlistSelect the recording or On De...
Sports Bar TVs Out of Sync
We currently have 21 ignite boxes in a sports bar. The lag between boxes is up to 8-10 seconds on the same channel. As you can imagine, patrons are not thrilled when part of the bar celebrates a touchdown or goal before the others even see the play. ...
Disney+ Upgrade?
Hi, Anybody hear anything about being able to upgrade the free ad-supported disney+? From their faq: https://www.rogers.com/support/terms/third-party-subscription-terms-disney-plus-standard-with-ads?ecid=OTH_X_R_RES_Jun_24_AON_PYJZPB#are-upgrade...
Resolved! Ignite TV Search using alphabet keys on the remote
See below.Only numbers show up when doing a search. How do I get the letters below the numbers using the remote? Help is used as an example. To search by content title or subjectPress the Rogers button on your Voice Remote to open the main menu. Sele...
Resolved! Guide on TV vs Online - Select date and time
Online TV Guide we can specify date and time and apply. On the TV, I have to cursor over to get to a certain time. I know the fast forward is forwarding to subsequent dates. Is there a way to quicker get to a certain time of the day? Thanks in advanc...
Stingray Package
As Stingray Music is now part of Ignite Tv with 1000’s of channels from Stingray from the TV app and available with your TV provider on mobile devices. We are on the Flex 10 package and to get Stingray when we moved over to Ignite Tv Rogers called it...
Ignite tv and internet is down in the west end of Toronto
My Internet is down. ***ADDED LABELS***
Game tv Not Working on Computer even though shown in "Available out of Home"
When using a browser on a laptop out of home, some channels will not play, e.g. Game.tv. The screen always shows "Attempting to Resume" then "This Video cannot Be Played". The same channel works fine on my mobile when out of network. Most other cha...
TOU.TV Ignite TV App Request
Hello/Bonjour, For people who don’t live in Quebec and whose first language is French, we don’t have access to tou.tv in the tv apps (like Netflix, Prime, etc.). It seems like an easy fix for you and a gesture of good faith toward the French Canadian...
TSN4 Choppy and Laggy
Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...
How to set wifi channel on Technicolor XB6 ?
Is it still possible to access advanced settings and for example set the wifi channel on the ignite modem - Technicolor XB6? I have a feeling Rogers has completely disabled the ability to change advanced settings. ***Edited Labels***
Disable Screen Saver & Call Display
Hi Everyone, With the current Rogers Ignite TV boxes, is there a way to disable the screensaver, so that we can have the TV running continuous without having it turn on the screen saver. We would like the TV to run just like the old digital tv, whe...
Criterion Channel App
We just signed up for Ignite internet and TV and I'd love to see The Criterion Channel added to the apps. Everything else we use is available through the apps menu (with the exception of Paramount+ as a standalone, but that can be added via Amazon Pr...
Resolved! Power Preferences - How to Turn Off "Are You Still There" Notification.
After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and a link to "Manage Power Preferences". Is there any way to turn this off? Power saver option is turned off.
Resolved! Buy a Ignite TV Entertainment Box
Is it possible to buy instead of renting a tx box for $8?? ***Edited Labels***
System Refresh Failure
Well, not failure. It has been a very long time that System Refresh has not worked. I have waited on the phone but gave up. I had a tech here once and he pushed buttons on my remoite and it went into system refresh (not the A button, or in settings o...
Denon Audio Video Receiver 1713 disconnects from Ignite network daily
Problem Description Denon Audio Video Receiver 1713 disconnects from Ignite network daily and intermittently requiring a reboot of the Ignite modem to reconnect. Set up Denon AVR 1713 does not have WIFI capability and connects to the network via an ...
