Wanted to know if this is common or if anyone else has experienced this. After being passed around a bit trying to resolve a billing issue I was hung up on instead of transfered. I had been on the phone for over about 5 hrs and had allready called tw...
Greetings All,I have been billed close to $100 for movie purchases and rentals that I never made from a tablet number that the SIM card has been removed from.Rogers tells me they can't do anything as I have to contact Bango since they are the provide...
Hi, I’m new to rogers and I noticed that my account balance on the app is negative? What does that mean? ***Edited Labels***
Please! Don’t cut my internet I used my data just for get some information from my friends and my nation because of that I used all my data. Please don’t cut my internet. **Labels Added**
I'm starting to be reminded as to why I left Rogers as a Internet provider in 2021 ... the bill never reflects all the discussions you had with customer service reps. I decided to come back to Rogers after I was offered a deal from Bell but Rogers ca...
Why can’t I sign up for Disney+? I have the Popular bundle with 45 Channels and 44 Flex Channels, 500u for internet, and home phone.So my question is, why isn’t Rogers offering the 12 month Disney+ deal for my package ?I noticed that it’s offered t...
I have been billed more then what is on my contract agreed on Jan 9th **Labels Added**
when will I be involved? ***Added Labels***
Has anyone noticed that when you upgrade to Ignite from Digital, the charge date gets moved up?Mine got moved up by about 2 weeks. So now I will have 2 Rogers charges within a month.I contacted Rogers on Chat and their agent informed me the billing s...
I have a concern with you billing me 35 dollars more than our contract. I try to call to straighten out something that rogers had actually been preemptive about and get stuck with support that doubled down on me being wrong, and a long hold session w...
Interesting experience today, my wife and I are 20+ year customers with Rogers. In all that time we have never experienced this level of service in store and on the "Support" (that's what they apparently call it, they need to get a dictionary). We wa...
I have spent to many hours on the phone with Rogers l have been promised a price and it was never applied to my account l called again this morning the call back time was nearly 11/2 hrs finally l got a live agent haha!!! She found the error,put me o...
Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...
I am investigating the Rogers Connected for Success program and I do have one question. Is home phone service included in the pricing or is it something that would add to the monthly cost. Generally I felt that home phone was something that Rogers ...
When I switched plans in February to Ultimate Everything, I was told I get Disney Plus for 12 months for free, and a link showed up on my login page saying click here to add it. Tried again and again, does not work. 65 minutes on the phone with two...
Cannot get my promotion because of a technical error at Rogers. Online with tech support and they cannot even get through. Why do they send promotions when you cannot get them. Bell here I come!!! ***Added Labels***
Ordered a new phone for my niece and received it this week. Now waiting on the return package so I can ship back the old phone. Received a phone call from Purolator advising that they couldn't deliver because Rogers provided an incomplete address an...
I had rogers ignite internet and also sent the tv box as a promo even though i said i wont use it i was sent it anyways. I have since moved 6 months after to a new location where i cant get internet service so i had it canceled. I was only told to re...
I got an email offering me 6 months free of Disney on Jan. 23/23. I clicked on the link today and it says it has expired. The email says "redeem within 83 days". How do I get ahold of Rogers on this? I live chat box would be very helpful. *** Edi...
Hi, does anyone know if Rogers offers some type of bundle where you'll get unlimited home internet and a family mobile phone plan? I don't need cable or any landlines. I'm not too good with phone mumbo jumbo so maybe I'm missing something on their we...
