I have a 24-month plan for internet service in Ontario with Rogers. The plan will expire in May, at which time it will cost $25 plus tax more. I live in a newish building where only Rogers or Bell are allowed. I've phoned Rogers twice and asked them ...
I recieved a letter saying Rogers will phase out cable services and my current TV service will no longer be available. To avoid these impacts move to Rogers ignite. Is this true? I don't want ignite! ***Edited Labels***
First to start off sorry about my grammar or spelling, so frustrated, I'm posting this for advice and to make rogers aware, So I have been struggling to open a new account, issues are private as following the community guidelines. I have contacted ro...
On April 28th I was sent an automated message from Rogers stating my "wireless services would be suspended if my past due amount was not paid within 14 days of this message." 14 days from April 28th was May 12th. On May 9th my wireless data was sus...
I have been trying to contact rogers since mid November re my charges. Every time where put between half an hour to 70 minutes and finally had to disconnect and back to work. Unfortunately we all have to make a living and spending so much time to c...
I have ported my prepaid services with rogers to postpaid. They said that they need to run a credit check prior activating my account. The credit check operator confirmed that this will have no impact to my credit score. After my credit check went th...
Well the typical game as the discount period is over, huge increase in price. Why are new customers offered internet at $50/month vs ~$100 for folks like me who have been with Rogers for >25 years. What is wrong with Rogers treating loyal customers ...
I almost never post about company experiences or leave reviews good or bad because I frankly don’t care enough to do so unless something is so incredible or so abjectly awful that I feel almost a responsibility to do so.Unfortunately for Rogers, it w...
I received an email promo from rogers@e.rogers.com with an exclusive welcome offer of additional $5/month off on top of any current promotions for 24 months when I activated a Rogers infinite plan and limited time offer ends 05/02/2024. I called the ...
The website clearly states we supply courtesy phones while yours is being repaired. But when you talk to any Rogers store or worker they say they don't do loaners or courtesy phones. So ppl are expected to buy a new phone or go completely without whi...
This has been a very painful process. In the first place I was happy with the legacy service and was being forced to upgrade. Subsequently I had to make several calls as a long standing customer and ran the gamut of agents. The exact price was hard t...
I went to Rogers store financed 15 pro, but I didn’t like the plan. So next day I called customer service to cancel the plan, and advices me just need to return to the store. I went to store and told them I already canceled the plan just came back re...
I cancelled all three Rogers service on August 31, and returned all equipment to them on August 28. Rogers continued to bill me for September and October services and emailed me that I owed them over $700 for equipment not returned . I phoned four ti...
I am outside Canada and remove my Rogers sim card and replaced it with local sim card, but i was still charge $15 per day. Rogers notified me thru email ***Edited Labels***
I am a 79 years old and a loyal customer of Roger’s for many years; due to my limited financial ability to spend in this service I decided to cancel this service: I called Roger’s and explained at length my situation and rationale for cancelation I a...
Hi there, I made a critical error this morning when I put my grandfathers old desktop through a factory reset (He does not own a cell phone, and uses his computer to keep in touch through e-mail) I thought I had selected the option of maintaining cer...
Why did you change my legal name and my DOB? This was done internally by Rogers. Why.This week I got a notice of default. How interesting. Does not show on my current invoice or online.Can't get to speak to any responsible person in Rogers. So far 80...
I am writing to address a pressing matter regarding my longstanding account with Rogers Communications. I have been a loyal customer for over five years. Throughout this period, I have valued the quality of service and customer experience that Rogers...
After posting my last unsatisfactory service last week. I received a call from Office of the President, an advisor named Chris G. Of course, he offered to help me bit again is fruitless which he said will contact me to resolve within the next 48 - 72...
Service Request Number:******0B Date of request: March 20,2024 I claim my device protection services witch i enrolled and paying extra of monthly fee of $18.99. I report how my device accidentally lost to the rogers customer service and instructed ...
