I am so frustrated with Rogers and will be leaving For another provider. I signed up for a two year contract with a $30 promotion discount for two years ending in August 2025 as I was a Shaw customer.. in June of this year, I received a text from Rog...
Hello, I tried to upgrade my phone and my account was suspended in error. Rogers gave me a number for the fraud department and I've been calling and leaving voicemails on the fraud line for a month but never receive a call back. Anyone have a way of...
Worst Service and support ever. I just got back from 5 weeks in Costa Rica and have been charged $15/day for every day I was there. My phone had cellular turned off and I only used wifi when available. And no help from Rogers with this at all! I will...
Rogers door to door rep came to our house to pitch us switching to Rogers home internet from Telus. Plus he gave us an offer that $40/month with 100gb unlimited calling no activation fee. Next week I found that home internet was with so called “shaw ...
Although Likewize said they would review my claim within 2 business days, I received a denial email just an hour later. It was fast and not fair. My work depends on my phone, and when I first arrived in Canada, my relatives, long-time Rogers customer...
I've called in several times about a phone that is missing. I've talked to so many different agents and everything one of them are trained differently. No one can seem to give a straight answer. ***Edited Labels***
Flip 5 fold is design flaw or quality control issue. Rogers is taking advantage of being the ones who decide what is covered. I have video showing the phone screen and also showing the phone has no physical damage not even a scratch it's 6 months o...
I passed on a winback call almost 2 months ago but now would like to go back. I left Rogers to Bell because of a better plan, a few weeks back I got a call from Rogers Winback team, i thought it could be a scam so didn't believe much. Now i am inte...
I cancelled my roger mobile service already and still get billed after account was cancelled: I called to Rogers wireless to cancel my account while i am in Asia. I left the country for goods and not planning to go back anymore. The agent on the li...
Anyone out there who can help me with adding a tablet plan to my account? I'm wanting to do it myself online to avoid the activation fee. I've been trying to figure out how to do this for the past 30 minutes and can't figure it out. I have a cel...
The recent change in Rogers payment due date will have a negative impact on those on monthly programs/payments like ODSP for example, those that are desparately struggling in these times! For example, this month's payment due date is May 30th. This m...
Actually my account of Rogers is suspended and there is no phone calls and texts.I didn't pay the bill because I didn't have work from 6 months and now only I got the work I will pay this Thursday.I am having much difficulty outside without network a...
Rogers continues to charge me months after I canceled, a manager told me they would credit my account in 24-72 hours but never did and instead billed me again. ***Added Labels***
What is it you have to do to get a phone from Rogers ??I left Rogers because they offered me a phone deal with a new plan.... but I never got the phone and they only gave me a run-around. The order was canceled from someone at Rogers.... without lett...
Hello, Writing to share my frustration with Rogers service involving an erroneous balance on the last bill. It all started last week (August 8th 2024), after I noticed a large (erroneous) balance required to be paid. I called Rogers immediately and ...
Right now if someone calls me and it goes to voicemail I get 3 redundant notifications: 1. Missed call from the phone (this isn't Rogers fault and it makes sense)2. A voicemail indication that is coming from Rogers network (also fine)3. A text messag...
At the very moment i am using Rogers plan which gives me liberty of free roaming to US / Mexico. since I am abroad due to nature of my work and using Rogers services on Wifi, noticed for last 2 months that I got billed for roaming charges , whereas f...
I switched 2 lines to Bell in spring 2024 and am looking to speak to the winback team. I had received a message from them but haven't been able to get back in touch.Hoping someone from the Rogers Winback team can let me know best way to reach them. ...
Over a year ago. I returned a modem for my daughter/boyfriend. I packaged it and mailed it.I had a tracking number, and checked until it showed delivered. Then discarded the receipt.The modem was in the boyfriend’s name and he was subsequently sent o...
Rogers inability to communicate and deliver on online cell phone order.On order since Aug 9 ***Added Labels***
