This is close to being a scam because I've been fighting with LikeWize for a month and a half for a simple cell phone repair. When I bought the cell phone, Rogers advised me to buy the LikeWize insurance that they offer because it was a Samsung Galax...
Hello Everyone,I Received a call today from a Rogers number. I am always skeptical receiving calls from any company now, so I often don’t answer but today I did by accident and then hung up. I thought it was a scam call. When I called the number back...
hi, I have cancelled Rogers home internet and Rogers's customer service told me to return the modem to one of the stores in North Vancouver. I went to Park Royal and Capilano mall stores and they told they do not accept it. I have 30 days to return ...
So I will be out of the country but returning the day after my Save&Return deadline. I have many questions so I'll apologize upfront. (1) Is there any grace period if I choose to simply return the phone? (2) If I Do get another phone (either finance ...
Hello, I am trying to add my son as a level 1 authorized user. Can someone confirm if he is and if he isn’t, can he be added? Thank you ***Edited Labels***
This is to help anyone else who has been frustrated with how to activate Disney+ with the Rogers promo. We upgraded our plan several days ago and were told that we were eligible for Disney+ w/ ads. This was confirmed when we received our updated t...
I've been on the website trying to pre-order an S25Ultra without using the Save and Return option.. I can't seem to be able to do it. I haven't gotten a new phone since the release of the S22Ultra. Normally they would just divide the cost over 24 mon...
New Customer as of Saturday, January 25. On My Rogers account, I have been unable to log into the "Exchange Flex Channels (so for 5 days, as Wednesday now). When I hit the "Exchange Flex Channels", I get this message: "Sorry, there's a problem on our...
Rogers had a promo to subscribe to Disney+. Afterwards, I received a fair number of Disney+ promo emails. I clicked on "unsubscribe", and was taken to a page that indicated "we have received your request to unsubscribe" and "please allow 10 busi...
I'm hoping this reaches someone or anyone that has any power to help me. It has been a long 4 months. My issue is that I accidentally made a payment to my old INACTIVE in January 2024 for the amount for almost $1000. The payment was made through my...
Several of the channels advertised as a part of this package appear to not be included on the actual package. Notably, since switching today I am no longer receiving Hollywood Suite (70s,80s,90s,00s), Discovery Science, Rewind, BBC News, NHK World, F...
What's going on with the ability to exchange channels in Ignite TV? If I follow the process that's all over the Rogers site it keeps re-directing to rogers.com. Can someone else try and confirm please? ***Added Labels***
Today I used the online chat. I have the chat log in an email. Someone at Rogers needs to read this and see that the chat specialist I had was pathetic. Who and where do I send a copy of this chat log to so that someone else doesn't have to deal wit...
How do i activate my Disney account that came with signing up with the new Xfinity TV? Rogers is horrible for providing info ***Edited Labels***
Why can't we cancel specialty channel via My Roger’s like Bell. Tried and was directed to “Specialist” via Anna chat (useless). Spent 2 hours waiting and watching queue numbers draw down until I was #2. And next thing I know I get a message asking me...
I cancelled my services in august. Sent all my equipment back and it was received. I was charged for services in September, October and November. I have called several times and was told to wait another week each time for the account to be reconciled...
I moved from London to a Strathroy ON. I was told that the cable would have to be turned off at midnight the night before move and that I would have to get a new home ph #. I thought both were rediculous and said can you not leave the cable on for...
Help! What do I do know?On Jan 10, I received a call from a The Rogers WinBack team agent with a very good offer (Internet and Home Phone). There were no phishing or scamming alarms. Installation was agreed to happen Jan 12. It did not.I called Roge...
I am beyond frustrated with the horrible service I received from a Rogers agent. On January 25, 2025, I called to request a price match for my home internet, as I had an offer from another company with the same price, and my Rogers deal was about to ...
If I replace the battery in my iPhone from a 3rd party repair store, will they still accept my returned phone at the end of my 2 year term? My battery is really low and I charge it 2-3 times a day. I use my phone for work and can’t stand constantly h...
