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Separate Internet Service for Tenant

I am renting my attic to a potential tenant I want to get installed a separate internet line( than the one I already have in my house) for the tenant that the tenant pays for.How do I do this and how much does it cost?   **Labels Added**        

Boomer57 by I've Been Around
  • 98 Views
  • 1 replies
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Latest Exclusive offer

So every time I sign on to Rogers it shows me my exclusive offer. The latest is pretty temping.   Pay $57 a month more for less services.  So tempting..how did i get so lucky??   *** Edited Labels ***

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rgabows by I've Been Here Awhile
  • 145 Views
  • 1 replies
  • 1 likes

Resolved! Disney+ Promo

Why can’t I sign up for Disney+?   I have the Popular bundle with 45 Channels and 44 Flex Channels, 500u for internet, and home phone.So my question is, why isn’t Rogers offering the 12 month Disney+ deal for my package ?I noticed that it’s offered t...

Elochai by I Plan to Stick Around
  • 3858 Views
  • 41 replies
  • 0 likes

Home Phone Disconnected After Updating Plan…

My mother’s promotion was about to expire last month, so she called Rogers asking if someone could help her to keep her existing services at a comparable rate.  After much back and forth, someone was able to assist and she was told that the only chan...

KSH4JMH by I've Been Here Awhile
  • 260 Views
  • 5 replies
  • 0 likes

Resolved! Bill After Wireless Service Cancellation

I cancelled my account with rogers and I need my final bill for business purposes. It's now been a few weeks and I'm still yet to see it. Where is it? And when will I receive it? My company can not do anything with my account until they see it, and a...

breannak4 by I've Been Around
  • 3351 Views
  • 9 replies
  • 0 likes

Resolved! Home Internet Overage Charges with No Usage Alerts

This is the second time it's happened to me so I wanted to throw it out here:    My March bill contained an overage charge because I apparently went 22GB over my limit. Fine, I rarely go over my limit but it's possible I did in that timeframe, so I p...

SPLB by I've Been Here Awhile
  • 246 Views
  • 1 replies
  • 0 likes

Receiving Payment Reminder When Payment Was Already Made

I wonder if someone from Rogers reads these forums. Can you stop the nonsense please? Close to the due date, after the bill is paid and the balance is zero I get these emails "This is a friendly reminder that there is a balance on your bill due , for...

luser by I'm Here A Lot
  • 429 Views
  • 11 replies
  • 0 likes

Resolved! Pay Per Use Rates for U.S

can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous!      **Labels Added**    

tremelman by I've Been Here Awhile
  • 319 Views
  • 3 replies
  • 0 likes

Resolved! Reinstate Services Early While on Temporary Suspension

I was wondering how early of a notice do I need to give Rogers to reinstate my internet after a temporary hold? Originally n my back to service date was set as April 8, but I may need to reinstate it a few days earlier than that - just not sure the e...

Seininya by I'm Here A Lot
  • 344 Views
  • 1 replies
  • 0 likes

Changing Phone Number Thru MyRogers

If I change my phone number through MyRogers, is it FREE OF CHARGE even if they have the same area code?  FOR EXAMPLE, Toronto to Toronto ,  647xxxxxxx to 647xxxxxxx or 647xxxxxxx to 416xxxxxxx   *Added Labels*  

Greg2021 by I've Been Here Awhile
  • 274 Views
  • 2 replies
  • 0 likes

Customer Loyalty

I have 3 lines wich I have been paying top dollar for the past 12 years always upgrading to the newest and flagship devices. My last experience has seen me spend about 20hrs total with buyers remorse on 5 different occasions to resolve a Billing issu...

Customer service call back DOES NOT WORK

Several times over the past few months (including today) I have tried to use the 'call back' service to avoid 50-60 plus minutes on hold. Each and every time, when the call back comes, it goes directly to voice mail without my phone ever ringing. Eac...

cfillion1 by I Plan to Stick Around
  • 412 Views
  • 4 replies
  • 0 likes

A free tablet which is not free and illegal charges

I am here to launch an official complaint , It is about Rogers sending me tablets which I did not ask for and after 2 years of me not using the tablets or the lines associated to them , Rogers start charging me for the data usage , Which I never used...

Old Rogers account on my credit report

Hello,I have been trying to get assistance regarding a Rogers account that is showing on my credit report. I have called numerous times and have spent countless hours trying to get help by calling customer service and I get disconnected EVERY time, p...

asr1 by I'm Here A Lot
  • 288 Views
  • 5 replies
  • 0 likes

Would like to add authorized contact onto account

Hello, can a moderator please contact me to add my brother in law to my account to enable him to make changes and accept promotions for my account.  He was definitely added to my account but somehow has disappeared from your records. I waited over an...

Resolved! Recent Security Breach?

Hello, I had some issues with a couple of my accounts (not Rogers) where there had been some suspicious activity. Someone from one of those companies shared that there was a security breach with Roger's Yahoo customers. Does anyone know anything abou...

Resolved! ROAMING CHARGES

Hello, Rogers community.    Today I got my bill with extra charges mentioned in it about roaming charge for 1 day only. I was out of Canada for about 5 days and I did not make any calls or used any data still I got charged for roaming. When I asked c...