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How close can I build a fence to a Roger's utility box?

I am building a fence on my property and have gone though Ontario One Call for clearances to dig.  There is a Roger's utility box on my property close to where I want to build my fence.  Is there a minimum clearance I need to keep from this box?   *A...

dgb77 by I've been around
  • 215 Views
  • 1 replies
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Resolved! Unhappy with Likewize's Support

Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...

priyanaidu by I've been around
  • 9672 Views
  • 25 replies
  • 4 likes

False promotion

Rogers door to door rep came to our house to pitch us switching to Rogers home internet from Telus. Plus he gave us an offer that $40/month with 100gb unlimited calling no activation fee. Next week I found that home internet was with so called “shaw ...

Littlemom by I've been here awhile
  • 214 Views
  • 1 replies
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Does Rogers not care anymore about customers?

So today I spoke to someone online and asked how much my bill will be after my contract is over in July! I then asked if I cancel how many days must I provide! They said that I can cancel immediately on the day the contract is over! I was shocked and...

Riley56 by I've been here awhile
  • 966 Views
  • 10 replies
  • 0 likes

Missing $100 Credit from Migration

I migrated from Fido to Rogers in march 2024 and over the phone the sales agent was just phenomenal and offered me the best deal ever ... or I thought so . One of the benefits offered was a $100 credit due to Fido to Rogers migration .  I was suppose...

whysomuch by I've been here awhile
  • 191 Views
  • 1 replies
  • 0 likes

Resolved! Escalating an issue with Office of the President

Trying to upgrade iPhone & plan for well over 2 months. Escalated issue twice to Office of the President since Feb. 1/24. Rogers agents promised someone will call back in 3-5 days. It's already been two weeks and still no calls from Rogers. How long ...

blook by I've been here awhile
  • 2264 Views
  • 10 replies
  • 2 likes

Account cancelled and very rude validation team

Hi I opened a Rogers wireless, porting from Telus with two numbers, i got an iPhone 15 from store and decided not to port my number so I could just give my kid a line, and give my mom the iPhone to replace her old phone. Next day I ordered s24+ and s...

Jedc28 by I've been here awhile
  • 322 Views
  • 2 replies
  • 0 likes

Great Customer Service

Hello Rogers, I wanted to pass on my great experience with a Rogers employee at your Rogers - Mississauga Marketplace store.  "Jeremiah" assisted me with the purchase of a Nokia FastMile 5G Gateway.  He explained everything about the product to me in...

Worst customer care experience

I have called Rogers customer care past 4 times for the renewal of the Smart Home Monitoring contract waiting for 90minutes 3 times they say not our department transferring to them and never do. 4th time they say system is down call tomorrow will do ...

Bharajes by I've been here awhile
  • 3223 Views
  • 9 replies
  • 3 likes

Resolved! Invalid postal code in return label

I sent this in email to the contact showing up in the process for printing the return label. Posting it here just in case that email id is from prehistoric times and no such id exists ( which I will not be surprised ) to **Removed email info - Keep p...

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LinojJ by I've been here awhile
  • 1604 Views
  • 6 replies
  • 0 likes

Business Internet Cancellation Fees

When I got the deal from a salesman, I was told my modem that I will be getting will last for 2 years only, then I will have to work out a different deal. Now, 6 months prior to the 2 years I found a different service provider with a better deal. (Be...

Resolved! Getting billed for Roaming when not roaming

First off, please ignore my username/alias as I was trying to type something else and it autocorrected to "cancer" and I was typing fast and it autocorrected right when I clicked save.  My apologies. I can't figure out how to change it now.Anyways, I...

Renewal

Been with Rogers since 2006 and cannot understand how they treat existing customers I am about to move 4 lines to Telus because Rogers don't care   **Labels Updated**    

Terrible service

I’ve been with rogers a while now and have three phones and internet. I have had nothing but problems with rogers since switching from bell. Haven’t been receiving calls texts or proper service from all three phones which I’m paying rogers monthly fo...

18taylorb by I've been around
  • 184 Views
  • 1 replies
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Paying off device balance early

I want to pay off my Apple Watch early. I have 6 months left on the financing. Is there a way to pay it off fast without having it added to my next bill? Thank you  

blumisty by I've been here awhile
  • 2794 Views
  • 5 replies
  • 0 likes

Resolved! Cancelling data plan without paying off phone financing

I pay $50 a month finance fees and have seven months to go. At which point I either keep my phone and pay $590 or return it. I am ok with paying the monthly charges until I decide what to do with the phone. My question relates to my 25 gb data plan. ...

mark_ward by I plan to stick around
  • 572 Views
  • 5 replies
  • 0 likes

Got charged for calling by Wi-Fi Calling

I have a US-Canada plan with Rogers, and I made a phone call to the US last week, but they charged me for it. I contacted customer support to make sure it wasn't a wrong charge. They said it was valid because I called over Wi-Fi calling. What? I was ...

Haihai90 by I've been around
  • 181 Views
  • 1 replies
  • 0 likes