I cancelled my Rogers Internet back in Nov 28th 2022 and I'm getting bills every month for 4 months! This is frustrating! As I cancelled my Rogers Internet back on Nov 28th, 2022, and then returned the modem within the 30 days that was recommended,...
Several times over the past few months (including today) I have tried to use the 'call back' service to avoid 50-60 plus minutes on hold. Each and every time, when the call back comes, it goes directly to voice mail without my phone ever ringing. Eac...
Canada Post acknowledges return. No one verified it in warehouse. I was charged. This has been going on for 2 months now. I've been dealing with several different agents on support line. Today I've been over 3 hours on hold waiting for assistance. ...
I’ve spent 5 hours of my day off trying to reach Rogers to change my bundle. I was on hold for 2 hours, then a Specialist came on the line to transfer me because there’s only one, unpublished department, that can cancel services. My time on this hold...
Hello If I upgrade my wireless plan do I need to reapply for employee discount or it would still be applied Thanks ***Edited Labels***
This is unacceptable! I have been waiting for over an hour to receive customer support. I tried online and by phone. I would not recommend Rogers to anyone if this is how they look after their customers. Unfortunately, because no one is available to ...
For technical reasons I want to keep my Legacy Phone, Internet and TV services but Rogers won't give me any promotional discounts any longer. I just spent 2 hours in chat, was promised a connection to a supervisor but after 30 minutes it never happen...
Switched back to Rogers after enjoying a happy 3 years at Telus with no issue as the Rogers Win Back Team offered me a great deal. When the "preview" of the bill arrived - EVERYTHING WAS WRONG. The total amount charged, no watch data included, etc. ...
I have a technician coming to my apartment in a few days to install wifi.I was told my wifi is going to be 14.99 plus tax. They had then mentioned about a installation/set up fee but never mentioned how much that would be or if it was an upfront cost...
I have been a loyal customer for at least 25 years! I have had problems for the last few years. And I have complained for the last few years. My biggest ongoing issue is my bill. My bill is $461 a month. This is for home internet, 2 iPhone 11’s, 2 ph...
Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...
This company seems like its got 5 employees at the moment. **Labels Added**
For almost 3’months I have been trying to cancel an account. In December i was told it was canceled. It wasn’t. January same thing. February another bill.In the last month I been told that there was an issue with CPU and they had to reboot so i would...
I received a text message from Rogers about a promotion, it looked like this: When I logged in, the only promotion I could see was for going to a share everything plan. Those are not the same thing at all. Why send a text message about free data...
I am travelling in China and need roaming, how this will work? how much is it? *Added Labels*
I would like to confirm that the person selling door to door products is legit.I have his employee ID number and his email. How can I do that? **Labels Added**
I am unable to talk to anyone to cancel my internet **Labels Added**
Recently changed password and created New. Am I able, at a later date, to reuse a previous password (that meets Strong Password criteria)? *** Edited Labels ***
Hello, I usually do not post for bad service provided to a client that has been loyal to a company for over 15+years. Every now and then I hear my friends have upgraded their phones or have faster internet and it all costs less then what I have been ...
How can I return 1 of 3 Ignite TV Boxes I Have? *Added Labels*
