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Questions About Ignite TV Packages

Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...

Laurajane09 by I plan to stick around
  • 380 Views
  • 1 replies
  • 0 likes

Resolved! Connected for Success

I am investigating the Rogers Connected for Success program and I do have one question.  Is home phone service included in the pricing or is it something that would add to the monthly cost.  Generally I felt that home phone was something that Rogers ...

Webster01 by I plan to stick around
  • 567 Views
  • 2 replies
  • 1 likes

Resolved! Disney Plus Promotion

When I switched plans in February to Ultimate Everything, I was told I get Disney Plus for 12 months for free, and a link showed up on my login page saying click here to add it.  Tried again and again, does not work.  65 minutes on the phone with two...

BMRBMR by I've been here awhile
  • 2793 Views
  • 10 replies
  • 1 likes

Rogers ignite tv box charge

I had rogers ignite internet and also sent the tv box as a promo even though i said i wont use it i was sent it anyways. I have since moved 6 months after to a new location where i cant get internet service so i had it canceled. I was only told to re...

dylancote by I've been around
  • 477 Views
  • 1 replies
  • 0 likes

Disney+ Promo

I got an email offering me 6 months free of Disney on Jan. 23/23. I clicked on the link today and it says it has expired. The email says "redeem within 83 days". How do I get ahold of Rogers on this? I live chat box would be very helpful.     *** Edi...

ke125 by I've been here awhile
  • 909 Views
  • 6 replies
  • 0 likes

Unhappy with pricing

20 year customer.Paying $40 a month more than a new customer with a significant amount of less features   ***ADDED LABELS***

Stevetheo by I've been here awhile
  • 316 Views
  • 1 replies
  • 0 likes

Been waiting for 2hrs 10min for Advanced support

I have called 5 times so far2 times before the calls below!! Third call: (took over 2 hours to get call back)Great woman was very helpful, but took too long and I had to re-schedule. She told me she would then call me back next morning. NO CALL BACK!...

micdim by I've been here awhile
  • 366 Views
  • 2 replies
  • 0 likes

Worst Customer Service by Likewize

Hi, its been more than 20 days, likewize has rejected my request and not responding to my escalations. they have even stopped responding to my calls and emails. please help.       ***Edited Labels***

sivaranjani by I've been here awhile
  • 935 Views
  • 3 replies
  • 1 likes

turn off roam like home permanently

Is there any way to turn off roam like home permanently and just use international minutes?I need to make 2 phone calls when I'm away on two different days, seems ridiculous to pay $30 with RLH.       ***Added Labels***  

RM6 by I'm here a lot
  • 2021 Views
  • 1 replies
  • 1 likes

Proof of Purchase

HelloI have lost my phone and working with likewise to claim my phone. I received order agreement online which does not have IMEI of phone but have my name , device , purchase amount and proof of purchase I received with shipping box does not have pu...

AS93 by I've been here awhile
  • 705 Views
  • 4 replies
  • 0 likes

Resolved! Device Upgrade - Feedback

December 24 , my trial period for upgrade phone is ended and I got to Rogers app, and open it , I get promotion on iPhone 13 pro 1tb (old price 60$ , new price is 30$) Okey, deal , put 400$ down payment and get msg that I need to wait my phone 4+ wee...

Yanush96 by I've been around
  • 381 Views
  • 1 replies
  • 0 likes

Resolved! Upfront edge bill

Hello, I have currently have a upfront edge device that ended on Dec. 26th but I was not able to return it however I upgraded to a new phone thru online. My question is I have the $600 upfront edge amount on my bill would I still be charged for the o...

Home phone disconnected without our knowledge or permission.

Over the weekend, we accidentally unplugged our modem while moving something around. After plugging it back in, our modem suddenly refused to work. (Zero issues before.) We called Rogers technical support and were told that we had a "legacy" modem an...

HelpUs1 by I've been around
  • 401 Views
  • 1 replies
  • 0 likes

Switching to Rogers Has Been A Nightmare

I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...

tvnkg by I've been here awhile
  • 924 Views
  • 5 replies
  • 0 likes

Rogers Special Offer Misleading

I have a Special Offer on MyRogers to upgrade my phone, including a $29.80 monthly on-bill credit for a Samsung S21Fe. Seems very tempting in the beginning. I selected the offer and moved to the next step, and the credit was reduced to $24.80! It mea...

ADaryaei by I've been here awhile
  • 583 Views
  • 4 replies
  • 0 likes