Hi Guys,Hope you can help me out.I am currently abroad in Mexico. I just made call with Wifi Calling On, to a 416 and an 1-844 numbers. My data roaming is turned off as well but I didn’t have my airplane mode on…. Do you guys know if this is treated ...
I will be travelling to Japan for a week and 3-4 weeks to the Philippines.If I take my SIM card out when I leave Canada, then put it back in when I come back, will I be charged?Will there be any other charges and/or changes to my bill? Or will it be ...
wow.... Rogers sucks!!!!I have 3 accounts with them, between personal and the business, been a customer for about 30 years, yet they won't even budge to accommodate!My 12 year old received a text message from a schoolmate, to which he replied, and th...
Can I please have the email address of a PERSON who can champion my issues? I'm on month three of trying to deal with you via chat and phone, only to be disappointed when the next bill comes. ***Edited Labels***
I was asked to move from Fido to Rogers by technician after the fido box wasn't working great and i was given only one option which is to move to Rogers. Fido is a part of Rogers, the bill was affordable and it was working great. After moving to roge...
Rogers on Nov. 24, I switched 4 business mobility lines to rogers . Due to errors by Rogers staff (this problem was not caused by telus), one of my phone lines sat unassigned in the Rogers network and was not useable for 8 days. I made in excess of 2...
I was a Fido customer and transferred my no to Rogers under migration plan. I was informed that plan amount would be 90$+ HST and after all the promotions applied I will have to pay $50+HST. After all the transfers noticed that my account shows $95+H...
Tomorrow is my deadline to return my phone, but the store said I can't return in-store. When I call Rogers by phone they said I can return to the store. I had upgraded my phone last month and have been trying to return my old phone and not pay the ...
Without going into details, my time as a Rogers customer has ended.I received an email with a waybill, and that email specifically mentioned 3 of my ignite TV boxes. In addition to these, I have one more TV box and the Ignite modem.Will I be getting ...
I wanted to take advantage of pricing right now and upgrade my current phone 4 months earlier than the end of my 2 year Upfront Edge financing. I have $200 left to finish and I believe I can upgrade now if I pay the balance of that financing and just...
Recently, I tried to sign up for WhatsApp, and it keeps saying it can't send me an SMS. I've done everything - reinstalled the app, restarted the phone, followed several suggestions as per YouTube videos, and still nothing. What is the solution to th...
Hi there when I called in to cancel my Internet, they provided me with a Purolator label to CTDI returns, so I sent it in. I’m now getting a Canada post label and reminder to return my equipment or else a penalty fee. Can someone confirm that my mode...
I just bought a new iPhone 16 in the US and I was able to easily transfer the eSIM to the new phone. Unfortunately I got a defective product and sent the phone back to apple and bought a new one. Now, no matter how much I try, I cannot seem to get th...
Got this Rogers Preferred Program advisement from my work perk claiming monthly charge could be as low as $40 per month. Called the customer service and I have to pay $50 to know what options I could get. She mentioned the lowest plan could be $45 pe...
My plan name is 5G Infinite Premium with 1000 US & 1000 Intl Long Distance minutes. I called Rogers to confirm which countries are included in the 1000 international minutes, and they told me that India is included and that I could make calls to Indi...
I returned Rogers equipment for my Internet and ignite TV in September, but now in October I still haven't received an email confirming my return, and I'm getting emails warning me that late fees will be charged soon. I have tracking information conf...
I was promised USA roaming with my package but never received it and when I explained it to customer service all they could offer me was 2 gigs of extra data for 2 month to make up for not getting what I was promised ***Edited Labels***
I subscribed Rogers Nokia 5G Home Internet Gateway and the agent said that you will not be charged any setup fee and you can take the Nokia modem for free. I used the service for 20 days and then returned the modem and canceled the service.Now I rece...
My new phone has been driving around Montreal for 5 days now in the back of a FedEx van. Either they try to deliver when I'm not there (and know in advance I won't be there) or they say they will deliver it and don't. The customer support is non-ex...
How do you downgrade a Roger’s phone plan? *Added Labels*
