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Ignite TV price increase

KriHar
I've been here awhile

I just saw a message on my account that says my ignite tv bundle will increase by $8 in January. I just signed up for this plan a month ago and agreed to a 2 year term at that price how can they just raise the cost like that? Literally locked me in and then change the price.

 

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Re: Ignite TV price increase

-G-
Resident Expert
Resident Expert

@KriHar wrote:

I just saw a message on my account that says my ignite tv bundle will increase by $8 in January. I just signed up for this plan a month ago and agreed to a 2 year term at that price how can they just raise the cost like that? Literally locked me in and then change the price.


You would have to look at your contract.  In some cases, the 2-year contract provides you with a $20/month discount on your bill but your bundle price could still increase over that time.  In other cases, the price actually is fixed over the 2-year term.  Even if your monthly price is not guaranteed, since this is a recent renewal, your current price may already include that price increase.

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Re: Ignite TV price increase

-G-
Resident Expert
Resident Expert

@KriHar wrote:

I just saw a message on my account that says my ignite tv bundle will increase by $8 in January. I just signed up for this plan a month ago and agreed to a 2 year term at that price how can they just raise the cost like that? Literally locked me in and then change the price.


You would have to look at your contract.  In some cases, the 2-year contract provides you with a $20/month discount on your bill but your bundle price could still increase over that time.  In other cases, the price actually is fixed over the 2-year term.  Even if your monthly price is not guaranteed, since this is a recent renewal, your current price may already include that price increase.

Re: Ignite TV price increase

KriHar
I've been here awhile
Thank you, I read it over again and it says the change won't effect me until my term end date which is Sept 2025.
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