2 weeks ago
- last edited
2 weeks ago
by
RogersJo
I just saw a message on my account that says my ignite tv bundle will increase by $8 in January. I just signed up for this plan a month ago and agreed to a 2 year term at that price how can they just raise the cost like that? Literally locked me in and then change the price.
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2 weeks ago
@KriHar wrote:
I just saw a message on my account that says my ignite tv bundle will increase by $8 in January. I just signed up for this plan a month ago and agreed to a 2 year term at that price how can they just raise the cost like that? Literally locked me in and then change the price.
You would have to look at your contract. In some cases, the 2-year contract provides you with a $20/month discount on your bill but your bundle price could still increase over that time. In other cases, the price actually is fixed over the 2-year term. Even if your monthly price is not guaranteed, since this is a recent renewal, your current price may already include that price increase.
2 weeks ago
@KriHar wrote:
I just saw a message on my account that says my ignite tv bundle will increase by $8 in January. I just signed up for this plan a month ago and agreed to a 2 year term at that price how can they just raise the cost like that? Literally locked me in and then change the price.
You would have to look at your contract. In some cases, the 2-year contract provides you with a $20/month discount on your bill but your bundle price could still increase over that time. In other cases, the price actually is fixed over the 2-year term. Even if your monthly price is not guaranteed, since this is a recent renewal, your current price may already include that price increase.
2 weeks ago