I have Rogers internet and 1 pay as you go line converted to monthly talk and text. I was looking for some good offer from Rogers to move my other 2 wireless cell phone lines to Rogers but chat didn't yielded any results. If there are any, how do I e...
Subject:Dear Rogers Customer Support,I hope this msg finds you well. I am writing to address a billing issue related to my recent purchase of a Samsung S23 phone and a Rogers SIM card under a contract.When I initially signed up for the plan with one ...
I just had to pay 90$ extra on my September bill for two calls billed by a company called Triton Global for third party calls. I did not make these calls. I feel I have been victimized by both Triton Global and Rogers. I was basically called a liar b...
We left Rogers because they are the worst telecom company in North America and we should allow other companies like sprint, Virigin to come in and put this company in its place. I cancelled my service in March of 2022 and paid the remainder of my bal...
Thursday November 9 I received email from Rogers about a new IPhone upgrade which apparently I did in store in Mississauga. Called Rogers immediately to inform about the scam. On Friday November 10 I noticed that a new phone line was opened on my acc...
Hello,I have this on my iPhone line and have had it for … ever??? lol in all seriousness I think I’ve had that same Value “Pak” since my iPhone 3GS I got in 2009.What I want to know is what exactly is this. The only thing I do know is that part of th...
Hey all,So I am interested in getting Rogers Device Protection. My phone is an iPhone 15 Pro Max. I already have AppleCare+ month-to-month on my phone and activated that right when I bought it.So how does Rogers Premium Device Protection work when yo...
i am constantly being harassed by Rogers and your third-party company to return the equipment. i have already returned it long back. canada post says delivered. what do i do ?? **Labels Added**
Hi, I recently upgraded and here's what happened for me. I was sent a new Ignite Wifi Gateway modem (I initially had the Hitron CODA modem). I installed the new modem and it worked right away. I also had a Ignite Set Top box which I haven't set up ye...
Shoutout to the customer service rep Adrian who helped me out on Monday, Nov 6th, around 4ish pm over the phone to help setup a new account and to request a shipment of new SIMs under my account. He was so patient with me and did not rush the setup a...
I changed my plan last month and got the new iphone along with an apple watch. My bill was issued a few days ago and there were many errors on it and I can't get any help from the phone support. This is what I was afraid of even though they assured m...
Hi; Love Rogers, but my circumstances have changed and need to cut costs where possible. Telus Mobility has a great BYOD offer available per below. Hoping Rogers has some flexibility to match or improve what Telus is offering. In addition, Telus has ...
I bought a new phone and send my old one back to then the tried to charge me 400 dollars because apparently the SIM card tray wasent with my old phone i sent back. Not sure why it wouldn’t have been but it was a month long battle and then I get a ema...
I am trying to access an agent with the Chatbot on the home page. I have no idea if being transferred works, as I have had no progress. Is there a browser where this works? or did it get deactivated? Thanks **Labels Added**
When signing up for Rogers internet, I agreed to a credit check and they said it was good and my internet was installed a week or so later. When I was checking my credit score I seen that they actually checked it 3 times, on three separate days. I ca...
I recently switched away from Rogers, but I think if the WINBACK team calls, I will probably go back to Rogers, but I've been missing their calls due to my shiftwork schedule. Call Back!! *Added Labels*
I recently upgraded my phone. I missed the deadline for my upfront edge but was ensured by 2 different Roger's representatives that if upgrade to a new phone and turn in my old phone within a certain timefeame the upfront edge will be refunded to me....
hi, I am so upset and disappointed with Rogers customer service. I have been calling them for 4 months to remove cancellation fee but every month I get a letter to pay this off. I cancelled internet because it was not working for a few weeks. I c...
Yesterday I called to rogers and the agent on the other side was very rude you guys can listen to the recording as well. His name was samir. **Labels Added**
2year contract just ended and can't return my phone as it has a crack. Works fine for me and no problem keeping it. Almost $500 to buy it out. My bill lowered from $105 to $65 a month. I continued making the $105 payment on the first and second b...
