Rogers Upfront Edge Return Kit

[Ozair03]

I had upgraded for new device on 3rd of march it is 13th march today. I didn’t receive my return kit yet. What should I do now??

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[RogersYasmine]

Hello @Ozair03 ,

Thanks for posting your concern in our community forums. 🙂

I understand that you placed an order for a new device on March 3rd and are still waiting for your Save & Return return kit to arrive, is that right? May I please confirm, have you already received your new device? If so, the return kit would have been sent in a separate shipment around the same time that your order was shipped out.

If your new device has arrived, but your return kit has not, kindly send us a Private Message @CommunityHelps so we can take a look! For more information on how to send a Private Message, please click here. 

Thank you,

RogersYasmine