NEVER USE ROGERS- WORST CUSTOMER SERVICE EVER!!

[Johndrftzz]

After 30 years with Rogers just switched everything over to Bell. 

So sick of waiting an hour to speak to someone in customer service, sick of my bills always being wrong, sick of trying to use the stupid Anna and getting disconnected, sick of being number 100+ in the queue. Now my bill goes up $30 a month with no notification and 2 days just trying to reach someone. 

Oh and sick of the text messages saying my service is going to get disconnected in 14 days because I am 7 days late. 

Rogers, you arent getting any more of my money. Say goodbye to 5 lines, 2 home internet and cable, a watch and an iPad. 

Oh wait- you don't care I forgot. 

**Labels Updated**

[RogersYasmine]

Hello @Johndrftzz ,

Thanks for visiting us in our community forums and for posting your concerns. We are deeply saddened to hear that this has been your overall experience with us. 😞

Our customers are extremely important to us and it's never our intention to disappointment or let you down. Although we respect your decision to take your business elsewhere, we hope that you'll reconsider us again in the future. We appreciate the honest feedback and will take it away and try to do better moving forward. 

Take care!

RogersYasmine

[LordDrakkon]

The price increase definitely sucks! Especially with everything else, like the cost of living and food constantly going up.

Long waits times are definitely one of the things Rogers can improve upon.

You can avoid getting those texts if you make your payment on time. Autopsy is a good way to make sure your bill is paid before it is due.