On my last shaw bill I had an outstanding credit due to the transfer timing. I no longer have access to the shaw mobile site. How will these credits be paid back to the customer? **Labels Added**
Since shaw is unfortunately bought out by rogers they sent out noticed the mobile user to switch from shaw to rogers by oct. In the email it said it may take up to 30 days so I called eariler and asked them to send me the sim cards so I could switch ...
Is it possible to reset password for "incoming mail server"? (imap.shaw.ca.) I have no recollection of PW *** Edited Labels ***
So, on Shaw Mobile, for select Android devices, including the Google Pixel 6 Pro, I totally had functioning Visual Voicemail, with features just as exclusively offered to iPhone users, on the Rogers network. I thought this basic feature would be simp...
On my new account that has just been ported from shaw, I see the included feature "Access your data from Canada+US". What does this mean? Does this mean I can do roaming in the US using my Canadian data plan? ***Added Labels***
When I migrated from Shaw to Rogers, I asked multiple times if there would be any charges beyond what I'm paying now. I was assured everything would be the same. Now after the port, I get a $482 bill to buy out my phone. Why am I buying out my phone...
It has been a month of trying to resolve porting over one of my numbers from Shaw. I had 3 numbers with Shaw. Two received SIM cards for automigration. The third did not. To find out what was happening with the 3rd number I called Rogers. I spent 4 h...
I migrated from Shaw one month ago. According to everything I was told and have read about the migration offer, my plan was supposed to be $30/month and would continue as I was a customer prior to migrating. Somehow, my account is being considered as...
Hello,I am posting here because I don’t know where else to turn. We were somehow missed and never received transition notifications or a transition package. Long story short, i have finally transitioned but nobody can help me get my old phone number ...
On Shaw support for years we have always had an estimate of wait time. When will Rogers have estimated wait times like Shaw. This is an excellent feature for customer support. anyone agree?
Phone number migration from Shaw to Roger was not successful!I have been dealing with trying to port over from Shaw to Rogers since Oct and have spent hours on the phone only to be told that they aren't sure what the solution is, Rogers needs to get...
Migrating from shaw to rogers has been a nightmare. I have spent hours on the phone with people who can’t even log into my account. Even after an hour of trying. Every time they have given some excuse tried to put the blame on me.I have managed to mi...
The process of switching over from Shaw to Rogers has been extremely frustrating and painful. I honestly would never recommend anyone use Rogers. Customer service is terrible. We received 5 SIM cards in the mail (we have 5 family phones) with no ins...
Since transferring over from Shaw my text messages don’t go through to people with android phones checked all my settings (SMS, MSS on; iMessages send and received all check marked on) that seem to matter; I've even deleted and re-created some frie...
I bought a phone from Shaw before all the talk about Rogers buying Shaw. I was making monthly payments, that was the contract that I signed with Shaw. When I transferred my account with Rogers, I thought my tab will transfer as well. NOPE and out of ...
I received a new sim card for my IPhone, inserted works with temp phone number logged into my online account to check on the transfer of my existing phone number but it has not transferred for 2 day.used online chat to reach support , waited 2hrs i...
I migrated 3 lines from Shaw mobile to Rogers but was billed for a one time charge on one of the lines due to a port in error by the agent. With numerous live chats, phone calls, hours waiting on line, my problem was still unresolved. The most ridi...
Hello I'm having some issues with my account being cancelled during the porting process. I think there may have been some errors made during the port. Originally I chatted with a person online to help port my number from Shaw, however it was ported...
I have (had) a Shaw account with three numbers (mine and 2 kids). My phone ported over using the QR code no problem. The two other phones got new SIM cards, and trying to port the existing numbers has been a disaster. It has so far taken me 6 calls...
I had a very frustrating experience with Rogers today lasting more than an hour. They called me to migrate from Shaw Mobile to their service, but they did not give me any written confirmation of the offer.They claimed that I would get 6GB of data fo...
