Due to some reason, I need to port out one of the phone numbers in my account to other provider, since it shows "Not Available" status in the Rogers system, the number can not be ported out to other provider. Seems like the number is held in hostage ...
When I migrated from Shaw to Rogers, I asked multiple times if there would be any charges beyond what I'm paying now. I was assured everything would be the same. Now after the port, I get a $482 bill to buy out my phone. Why am I buying out my phone...
My wife and I just switched from Shaw mobile to Rogers. All seems fine except that I can’t send iMessages, they default to texts (green not blue) for existing contacts that are in my Contacts as iPhones. I’ve reset various settings and restarted the ...
A former Shaw customer discovers there is no Rodgers service at my house! Ok - I was not thrilled to hear about the merger - I have always really liked Shaw - but what can you do? At least the 5 year price guarantee gives a person a chance to shop ar...
I am a former Shaw customer............It was not my choice to change to Rogers so being charged an activation fee by Rogers is unfair,,,,,,,,,It's not like I wanted to activate with you...........unfair money grab
100% disappointed. After numerous on line chats and phone calls I still have no resolution. The last call with Rogers ended with a rude rep who transferred me to nowhere and after another 15 minutes the call ended. I am now on the temporary number un...
So, on Shaw Mobile, for select Android devices, including the Google Pixel 6 Pro, I totally had functioning Visual Voicemail, with features just as exclusively offered to iPhone users, on the Rogers network. I thought this basic feature would be simp...
When I was on Shaw's $0 by the gig, if I used up my data (which didn't expire for 90 days), I could just wait until I wanted to top up more data. Therefore no $10 overage fees plus the data rolled over month to month. I believe we were promised an eq...
I am new to Rogers and after 7 days of talking with 8-9 people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed. It appears that...
I used to park around 16 dolars. Did the change they asked me to do for roger and on my first bill 60 dolars… talked to several people on chat and phone and the rectifications they are doing, they are not following the contract I had previously with ...
I had a very frustrating experience with Rogers today lasting more than an hour. They called me to migrate from Shaw Mobile to their service, but they did not give me any written confirmation of the offer.They claimed that I would get 6GB of data fo...
Just migrated from Shaw to Rogers on June 9th and recieved my first bill. $616 for 5 lines. LOL.I paid $70 with Shaw...3 lines were 3GB @$15 and 2 Lines were the $0 plan with the $10 by the Gig optionsYou think something is wrong Rogers? **Labels A...
I was told i had to migrate from Shaw to Rogers, and that ill keep the exact same type of contract and price : 4GB data along with basic phone use. My first bill went from $15 to $70! what a surprise... I have been passed around, interestingly been ...
I have spent more than 3 hours in total on the phone with Rogers techs to try to move 3 plans from Shaw to Rogers. The people I have spoken to are all lovely, but they are all new which is perhaps why I have had nothing but problems. The first person...
My husband and i bought our phones 3 years ago from Shaw with the proviso that when they were paid off, we would have no further charges monthly UNLESS we deliberately and personally paid for extra data. We also paid nothing to use our home wifi to ...
Hi there,I am a Shaw customer and my Value Plan was expiring this month. I renewed it on Aug 27, and since then I cannot access any of the SportsNet channels on SportsNet Now or the SportsNet app.I can access them on Ignite tv, but that doesn't help ...
Loved shaw, good customer support and $25 a month for unlimited data talk and text... even without auto payment they didn't charge me any more for my plan.I was switched to rogers and they are speaking over me the entire time I'm trying to explain th...
I recently ported 4 mobile cellphone lines to Rogers. During the time of the porting the Rogers rep made an error porting my cell# with some other number. I had to go around department talking from one rep to another only to fix the initial error. Fi...
I am frustrated and really disappointed with the experience with migrating from Shaw Mobile to Rogers. It started with being given the run around from department to department which I had to repeat this multiple times due to being disconnected multip...
Hello, I'm a new Rogers customer that migrated from Shaw 25GB plan to the new Rogers' "Shaw 27GB BYOD" plan. I can see in 'My Plan Details' that I have:Unlimited Canada+US Calling (to/from)Unlimited International Text, Picture and Video MessagesAcces...
