Together with Shaw
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rogers plan

I signed up for $40 a month but have to call every month in order to get it! They charge me $45 and say ooops we forgot to give you 5 dollars off!This is every month! Spending 45 mins on the phone for $5 what a sham!Is this the only place I can voice...

paulyprop by I've been around
  • 226 Views
  • 1 replies
  • 0 likes

Migrated to Rogers and No Wireless Service at Home

A former Shaw customer discovers there is no Rodgers service at my house! Ok - I was not thrilled to hear about the merger - I have always really liked Shaw - but what can you do? At least the 5 year price guarantee gives a person a chance to shop ar...

Bethd1 by I've been here awhile
  • 623 Views
  • 3 replies
  • 0 likes

Resolved! Activation fee

I am a former Shaw customer............It was not my choice to change to Rogers so being charged an activation fee by Rogers is unfair,,,,,,,,,It's not like I wanted to activate with you...........unfair money grab

Porting a number from Shaw

100% disappointed. After numerous on line chats and phone calls I still have no resolution. The last call with Rogers ended with a rude rep who transferred me to nowhere and after another 15 minutes the call ended. I am now on the temporary number un...

SteveTom by I've been around
  • 1833 Views
  • 3 replies
  • 0 likes

Resolved! Shaw to Rogers migration billing issue

Just migrated from Shaw to Rogers on June 9th and recieved my first bill. $616 for 5 lines. LOL.I paid $70 with Shaw...3 lines were 3GB @$15 and 2 Lines were the $0 plan with the $10 by the Gig optionsYou think something is wrong Rogers?   **Labels A...

Vince27 by I've been here awhile
  • 3260 Views
  • 10 replies
  • 3 likes

Disastrous Move from Shaw to Rogers

I have spent more than 3 hours in total on the phone with Rogers techs to try to move 3 plans from Shaw to Rogers. The people I have spoken to are all lovely, but they are all new which is perhaps why I have had nothing but problems. The first person...

tbinette by I've been here awhile
  • 2417 Views
  • 4 replies
  • 2 likes

BIG difference in mobile bill---why?

My husband and i bought our phones 3 years ago from Shaw with the proviso that when they were paid off, we would have no further charges monthly UNLESS we deliberately and personally paid  for extra data. We also paid nothing to use our home wifi to ...

arleear by I've been around
  • 280 Views
  • 1 replies
  • 0 likes

Cannot Access Sportsnet Channels After Migration

Hi there,I am a Shaw customer and my Value Plan was expiring this month. I renewed it on Aug 27, and since then I cannot access any of the SportsNet channels on SportsNet Now or the SportsNet app.I can access them on Ignite tv, but that doesn't help ...

kiton by I've been here awhile
  • 1142 Views
  • 3 replies
  • 0 likes

Shaw, to Rogers, to new phone plan. Bye migration!

Loved shaw, good customer support and $25 a month for unlimited data talk and text... even without auto payment they didn't charge me any more for my plan.I was switched to rogers and they are speaking over me the entire time I'm trying to explain th...

Falentines by I've been here awhile
  • 856 Views
  • 1 replies
  • 0 likes

Resolved! Migration Nightmare

I am frustrated and really disappointed with the experience with migrating from Shaw Mobile to Rogers. It started with being given the run around from department to department which I had to repeat this multiple times due to being disconnected multip...

dadvader27 by I've been here awhile
  • 921 Views
  • 1 replies
  • 1 likes

US roaming on Rogers for former Shaw customers

I am travelling to the US next week for the first time since I switched to Rogers, so I just went to My Rogers to double check how my US roaming now works. I had a Shaw By the Gig plan (now called Shaw Basic 1GB), but on Shaw I could buy a 30 day US ...

chriswebb by I've been here awhile
  • 1222 Views
  • 2 replies
  • 0 likes

shaw to rogers migration

Be careful migrating from Shaw to Rogers. Told my new plan would be the Shaw 27GB BYOD for 45$...OK let's do it First bill finally comes it's now 100$ and with all the extra service charges total comes to 218$.... wow why did i ever migrate???? 218$ ...

handel11 by I've been around
  • 436 Views
  • 1 replies
  • 0 likes

Resolved! Shaw to Rogers Migration Billing Error

Migrated Shaw $0 line to Rogers. Confirmed during migration process and one more time after that billing would be $0. First invoice issued $63.27. Contacted support requesting billing correction. Was assured that billing would be corrected to $0. Two...

aytch by I've been here awhile
  • 804 Views
  • 3 replies
  • 1 likes

Switching from Shaw to Rogers.

After 3 frustrating hours on Rogers chat last week I went to the Rogers Store in Mayfield Common today. Dhara was fantastic. She switched my SIM Card, I had many questions and was quite stressed. Dhara is knowledgeable, efficient, polite and personab...