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Unable to connect to a game in Singapore

Hi,My daughter has been playing a game for two years. 4-6 days ago, she started having trouble “connecting to the server.” This has turned out to be a isolated and persisting issue with Rogers for several other players now, under Rogers or Fido and s...

bjgeorge by I've been around
  • 772 Views
  • 2 replies
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Poor service around Ardrossan, Alberta

I live 15 minutes east of Sherwood Park, AB and I have poor cell service. Maximum 2 bars on 5G. Keeps dropping calls on both my wife’s and myself phones. I am very frustrated, wondering if anyone had experienced this. Ready to move forward with anoth...

Phil4880 by I've been around
  • 765 Views
  • 1 replies
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Resolved! Network Question

My wife and I picked up a new phone each about a month ago, Motorola Edge 2022, and she has her own cell plan and I have mine.When you go into settings/network and Internet/Internet on my phone it shows "Rogers LTE+" but on my wife's phone it shows "...

gordow by I plan to stick around
  • 1920 Views
  • 2 replies
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Resolved! No Internet Connection on Cellular Data 4G (Ottawa ON)

Hi, I've had no internet access using 4G cellular data since March 9th. I need internet access via data to clock in at my workplace. There is no data block on my account, and my mother's phone is able to access the internet just fine via mobile data....

Nthomson by I've been here awhile
  • 1212 Views
  • 1 replies
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Which LTE bands around Lake Huron

I'm adding an LTE router and network to my cruiser boat and am trying to pick a antennas. I've looked all through the forums / Rogers site - and while I can find coverage maps, I can't tell which bands are used (and knowing the band helps antenna sel...

Resolved! APN issue with NetGear LM1200 LTE

Hi all,   I'm hoping someone out there can help me as the Rogers Business support person was stumped.   I'm attempting to use Rogers Mobile as a cost-effective backup Internet option if my main ISP goes down, since I have plenty of extra data I pay f...

gvoros by I've been here awhile
  • 1827 Views
  • 1 replies
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5G network with no internet

I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...

Cairo by I plan to stick around
  • 4942 Views
  • 6 replies
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APN for Rogers 5G with Orbi LTE LBR20 Router

Hi, I'm trying to setup a NETGEAR Orbi LTE LBR20 router with a Rogers 5G cell sim. I am having difficulty setting up the device due to issues seting up the APN. I tried the default LTE apn ltemobile.apn but it is not allowing me to connect. Anyone us...

jhorlings by I've been around
  • 1312 Views
  • 1 replies
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Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've been here awhile
  • 4753 Views
  • 4 replies
  • 1 likes

ROGERS EPP Porting Issue

Hello, I moved to ON earlier this year June and started working for a company that offer EPP discount with ROGERS. Upon completion of application for 3 lines with 3 new device financing with temporary numbers, Rogers won’t port my Saskatchewan number...

Av15 by I've been here awhile
  • 1394 Views
  • 4 replies
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Outage in K4R area code

Rogers, please communicate with your customers. Outage in K4R area is not being acknowledged. Only 3G cellular is working. Wifi not working since evening of 24 December.

Danmoe by I've been around
  • 620 Views
  • 1 replies
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Why I cannot turn my data ON if no Wi-Fi

I CANNOT turn on my data If no WIFI.if my data ON I been charge for over use the DATA, I always go find a FREE Wi-Fi to turn on my data. If I leave ON..bill are $275 a month.I only saying NOW because I have 2 weeks left on my contract.   *Added Label...

edmar3303 by I've been here awhile
  • 759 Views
  • 1 replies
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Rogers 4G LTE Coverage Area

My daughter and son-in law recently moved to an area that is clearly within the 4G LTE Coverage Area, as indicated by the map of their area as accessed through the link at   https://www.rogers.com/mobility/network-coverage-map. They moved into a rent...

No Internet Connection

three days without internet connection at home. Two different technicians came not finding a solution labelling it a system error! The ignite modem keeps flashing orange/amber. We cannot figure out.

Gladissan by I've been around
  • 723 Views
  • 1 replies
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Why is Rogers is behind the times?

Why is Rogers so behind the times? My friends on other providers have this spam/scam thing enabled that callers have to press a button to be able to leave a message. It stops so many bot calls.   *** Edited Labels ***

SheriO by I've been here awhile
  • 1475 Views
  • 4 replies
  • 1 likes