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Question about roaming?

Hello,  By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help.   ***Edited Labels *...

soisoso by I've been here awhile
  • 3742 Views
  • 4 replies
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Nasty surprise with Rogers mobile

I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation.  I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...

Resolved! Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a reliable contributor
  • 6655 Views
  • 19 replies
  • 1 likes

Spam Call Detect is terrible.

This new feature doesn't work at all. It basically thinks every call I receive is a Spam Call - no matter how much that number has called me already and even numbers that are saved in my address book. The only calls in the past week that haven't been...

pamsloan by I've been here awhile
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  • 4 replies
  • 2 likes

Cell calls dropped in Nobel

For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.Several of our neighbours are talking about the same problem.     ***Edited Labels***

1399duckd by I've been here awhile
  • 1263 Views
  • 4 replies
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Resolved! Is Jaipur India Supported by Rogers Roaming?

I know I can use a local SIM, but I will be receiving calls, etc. and would prefer to use my Rogers number. Does anyone know if Rogers roaming works in Jaipur, India?     ***Added Labels***

wudevr by I've been here awhile
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  • 2 replies
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SIM activation delay

Hello,Just added a line to my account and ported a number over. The number came over but the sim does not appear to be activated yet as no service still. Is there a known issue going on? Anyone else with similar issues?   **Labels Added**

Knf by I'm here a lot
  • 5809 Views
  • 14 replies
  • 2 likes

Resolved! Installation of a Cell Tower

My son and I have a 10 acre property in Glen Roy, Ontario. Glen Roy is located about 25 miles north and east of Cornwall, Ontario. We would like to speak to someone at Rogers about the possibility  of getting a cell tower erected on the property. Ple...

1BLACKROCK by I've been here awhile
  • 5069 Views
  • 7 replies
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Resolved! Volte on Rogers-ext network

Hi, I'm wondering what is the plan for volte on the Ext network as the 3g network is slowly getting worse and disappearing. All new towers and antennas being put up in the last year have no 3g so whenever there's no Rogers network then you can't use ...

GR66 by I plan to stick around
  • 1718 Views
  • 2 replies
  • 0 likes

No 5G on Apple iPhone 12 Pro Max in Toronto?

I just set up my new iPhone 12 Pro Max on Rogers and I am surprised not to see the 5G indicator on the screen. Still, only the old LTE is there. I switched Voice & Data under Settings -> Cellular to 5G On, but to no avail. Is 5G coverage in Toronto s...

MichaelYYZ by I plan to stick around
  • 6560 Views
  • 8 replies
  • 0 likes

Extended coverage

I just signed up for Rogers mobile yesterday because it seemed like a good deal and according to the coverage map I should access to the 5G network in my area. I have had the service for just over 24 hours and I've only been able to connect to the Ro...

Lenora1432 by I've been around
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  • 1 replies
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Will a global version phone work with the Rogers network?

I'm thinking of getting a global version phone. It has the following band support: 5G BAND NSA: n1, n3, n5, n7, n8, n28, n38, n40, n41, n77, n78, n79 SA: n1, n3, n7, n8, n28, n40, n41, n77, n78, n79.   Will it work on the Rogers 5G network?       ***...

AlbertYao by I've been here awhile
  • 1827 Views
  • 3 replies
  • 0 likes

Emergency Alert Test - May 10, 2023

There will be a test of the Alert Ready system on May 10, 2023 in most of the country. See link below for your area:   https://www.alertready.ca/testing-schedule/   This will likely also affect TV Set Top Boxes.  Unless things have changed, hitting "...

57 by Resident Expert
  • 956 Views
  • 1 replies
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Question on long distance charges

I have a mobile phone that is registered with Canada-wide calling, and is a Canadian phone number.  I am considering a week-long trip in America, and will be working remotely.  If I call a Canada-based number from the US, will I be charged long dista...

abing by I've been around
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  • 1 replies
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iPhone and Kakaotalk Issue with Rogers/Fido Network

Hi,   This is an ongoing issue with many people (mostly Koreans) who are using iPhones on Rogers/Fido network. (Android phones have no issue)   With a popular Korean messenger app, Kakaotalk, in combination with both iPhone and Rogers/Fido network, p...

kresher by I've been around
  • 9152 Views
  • 13 replies
  • 6 likes

Unable to connect to a game in Singapore

Hi,My daughter has been playing a game for two years. 4-6 days ago, she started having trouble “connecting to the server.” This has turned out to be a isolated and persisting issue with Rogers for several other players now, under Rogers or Fido and s...

bjgeorge by I've been around
  • 952 Views
  • 2 replies
  • 0 likes