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No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've been here awhile
  • 4418 Views
  • 4 replies
  • 1 likes

ROGERS EPP Porting Issue

Hello, I moved to ON earlier this year June and started working for a company that offer EPP discount with ROGERS. Upon completion of application for 3 lines with 3 new device financing with temporary numbers, Rogers won’t port my Saskatchewan number...

Av15 by I've been here awhile
  • 1295 Views
  • 4 replies
  • 0 likes

Outage in K4R area code

Rogers, please communicate with your customers. Outage in K4R area is not being acknowledged. Only 3G cellular is working. Wifi not working since evening of 24 December.

Danmoe by I've been around
  • 575 Views
  • 1 replies
  • 0 likes

Why I cannot turn my data ON if no Wi-Fi

I CANNOT turn on my data If no WIFI.if my data ON I been charge for over use the DATA, I always go find a FREE Wi-Fi to turn on my data. If I leave ON..bill are $275 a month.I only saying NOW because I have 2 weeks left on my contract.   *Added Label...

edmar3303 by I've been here awhile
  • 706 Views
  • 1 replies
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Rogers 4G LTE Coverage Area

My daughter and son-in law recently moved to an area that is clearly within the 4G LTE Coverage Area, as indicated by the map of their area as accessed through the link at   https://www.rogers.com/mobility/network-coverage-map. They moved into a rent...

No Internet Connection

three days without internet connection at home. Two different technicians came not finding a solution labelling it a system error! The ignite modem keeps flashing orange/amber. We cannot figure out.

Gladissan by I've been around
  • 650 Views
  • 1 replies
  • 0 likes

Why is Rogers is behind the times?

Why is Rogers so behind the times? My friends on other providers have this spam/scam thing enabled that callers have to press a button to be able to leave a message. It stops so many bot calls.   *** Edited Labels ***

SheriO by I've been here awhile
  • 1375 Views
  • 4 replies
  • 1 likes

5G Standalone?

On July 7, '22 my Google Pixel 6 Pro was able to connect to (5G) NR (New Radio) SA (Standalone) network in Toronto.After the Rogers network major national outage on July 8, '22:I only get (5G) NR NSA (Non-Standalone) connection in Toronto.When will y...

MikeJung by I've been here awhile
  • 904 Views
  • 1 replies
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Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've been here awhile
  • 1600 Views
  • 2 replies
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The number you are trying to call is not assigned

When I try to call numbers that are in service, I get this message. It's only a handful of numbers and all seem to be business numbers. I can call from a landline, my wife's phone (Fido) and my sons phone (Rogers) and the calls go through. Like I sai...

DAVE3791 by I've been around
  • 5246 Views
  • 1 replies
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Getting a cell tower on my property

I have a commercial property in Sundridge and I am interested to explore adding a cell tower on my site. Does anybody know who to contact ?     ***Added Label***

Madmar by I've been around
  • 6260 Views
  • 6 replies
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Purchasing a cell phone signal booster

We need to purchase a signal booster for our rogers phones, galaxy S9. Information we are reading suggests we need to know band and frequenies. Does anyone have information that can help us?  Thanks much       ***Added Labels***

Cindy61 by I've been around
  • 2083 Views
  • 1 replies
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US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm here a lot
  • 2185 Views
  • 4 replies
  • 0 likes

Better coverage in Barrhaven South

You claim to attempt to improve coverage. For years now in Riverside South and now in Barrhaven South we have horrible cell coverage.My cell phone only gets data in the house thanks to Wifi. During the last outage of course we had nothing.15 years of...

r_mboyer by I've been here awhile
  • 1505 Views
  • 4 replies
  • 0 likes

Poor Cell Service Near Lake Erie in Wheatley Ontario

Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...

fvannie by I've been here awhile
  • 953 Views
  • 1 replies
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Location of phone when calls made, phone records

Hello,I am hoping to get detailed information as to where I was when I made a few particular phone calls.  I have looked at my detailed billing which tells me which city I was in and the number called.  That will be  helpful but I would like to get m...

jevarah by I've been around
  • 1624 Views
  • 1 replies
  • 0 likes

P.E.I. Cellular Network Down

Rogers Network has been out in P.E.I. all day due to Hurricane Fiona cant text call or use data, I am only able to roam on Bell, And I get this text from Rogers stating Im eligible for 50Gb more data to stay connected LOL, cant even connect to your n...

Wireless Network Down

Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...