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Forum Posts

Understanding How Roaming Works

Hello Everyone, I just want to clarify a lot of misinformation out there about Roaming. There has been many people claiming you get charged for simply having a signal. This is not true. Roaming is only billed on USAGE by the user itself. For example ...

Sal00 by I plan to stick around
  • 1086 Views
  • 14 replies
  • 2 likes

Local calls are being treated as Long Distance

When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...

MisterWard by I've been around
  • 1718 Views
  • 10 replies
  • 1 likes

MMS issues

So..recently on my iPhone I noticed people were not receiving my MMS texts, but I could receive theirs. I didn’t pay much attention as I was set to get a new phone but now with my new Apple 13, the problem still persists. I contacted Rogers support a...

Shinyballs by I've been here awhile
  • 5586 Views
  • 27 replies
  • 0 likes

Band coverage

Did the following bands are supported from Rogers for coverage because I want to buy a Punkt C02 mobile GSM: 850/900/1800/1900 MHzWCDMA: B1/2/4/5/8LTE-FDD: B1/2/3/4/5/7/8/12/13/17/20/25/26/28/30/66/71LTE-TDD: B38/41/42/485G sub-6 (NR): n1/2/3/5/7/8/1...

Patlab72 by I've been here awhile
  • 132 Views
  • 1 replies
  • 0 likes

Overwhelmed with spam and fraud calls/text

I use my phone for business, and need to receive calls on it.In the past 6 months, the amount of spam and fraud calls and texts has reached unmanageable levels.I realize Rogers has so-called spam detection but it’s flagging many of my customers calls...

Dcpar by I've been here awhile
  • 141 Views
  • 2 replies
  • 0 likes

Poor signal heron gate

Since the dericho 2022 signal has been poor at Cedarwood drive. I called Rogers multiple times and was even told that it was my old iPhone that caused the issue. I bought a newer one and I still have the same issue. Calls drop, people can’t hear me. ...

Cbross18 by I've been here awhile
  • 1343 Views
  • 7 replies
  • 0 likes

Receiving Text Messages While Overseas

I like to turn on my cell phone line while I am oversea just to see who called and receiving text. I don't turn on Roam like home. However, when I was in Europe last week, I wasn't able to receive any text messages. I used able to receive text. Is th...

girl93941 by I've been around
  • 202 Views
  • 1 replies
  • 0 likes

Reduced speeds - Sault Ste Marie

Reporting reduced speeds while on mobile data comparable to a 56k modem.  How do I know it's a widespread outrage? My fiancé and I both have the same phone and are on the same Roger's networking plan for mobile data.  We can't do anything in data rig...

Mitch1986 by I've been here awhile
  • 222 Views
  • 2 replies
  • 0 likes

Network Coverage - Markham/Richmond Hill

Is there an ETA on when a new tower might be going up in the 404 - 16th Ave area?  im getting real sick of having' no cell service in this area despite the coverage map showing i should.

pg2man by I plan to stick around
  • 671 Views
  • 6 replies
  • 0 likes

LTE not working

I've done all the resets & rebooting & turning off and back on again, several times with Rogers Chat & on the phone etc.  I see no indication of used up data and no indication that I have slow speed data- NO DATA AT ALL OUTSIDE OF MY HOME- NO LTE.  T...

Cell Tower Inquiry

Hi, I have vacant land up in northern ontario in cochrane and matheson, and I wanted to inquire about potentially installing a cell tower on my property. Thanks       ***Edited Labels***  

Ravigoga by I've been around
  • 236 Views
  • 1 replies
  • 0 likes

Need Cell Tower Upgrade

Cell service used to be great but has deteriorated the past 2 years. For several months, service has often been one bar w many failed calls or "SOS" with no texts or callsLocation: Radical Road Tower, Norfolk County just west of Port Dover       ***E...

Resolved! Cell Tower On My Property

Hello we have many acres of vacant properties in eastern Ontario in the 401 highway corridor. Lancaster and summerstown ontario. We would like to inquire who to contact to potentially having some of the property used for cell towers       ***Edited L...

Jas00500 by I've been around
  • 2189 Views
  • 7 replies
  • 0 likes

Poor Service

we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service  when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...

bmdecosta by I've been here awhile
  • 1280 Views
  • 5 replies
  • 0 likes