5G Standalone
Hey, there. Hope you are doing safe and well. When are you adding more devices to the 5G Standalone Network, like iPhones. ***Added Labels***
Forum Posts
RV WifiRanger compatibility with Rogers Bands
Hi, I am considering buying a WifiRanger Everest/Spruce combo (external & internal routers) for my RV. It seems that it has a Cat 6 modem (Quectel EP06-A) with bands supported per the middle column of the attached table. Can anyone confirm if a ...
Resolved! 5G Keeps Dropping
5G keeps dropping, even though Rogers coverage maps says I'm in a 5G+ area, My cell keeps dropping down to LTG or LTG+. My cell is a 5G like most are that have been purchased in last while.Anywh else the 5G pr 5G+ keeps connected expect for the odd t...
Understanding How Roaming Works
Hello Everyone, I just want to clarify a lot of misinformation out there about Roaming. There has been many people claiming you get charged for simply having a signal. This is not true. Roaming is only billed on USAGE by the user itself. For example ...
Problem with the speed of the 5G SIM card
Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...
Poor cell phone speeds in Barrie again
Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...
Coverage fluctuation in Conception Bay North, NL.
I have been a customer of Rogers Wireless for many many years, This past week I have noticed big fluctuations in cell coverage in the Conception Bay North , NL area. The service goes from full 5G Bars in ; Bay Robert's , Makinsons and Veterans Memori...
Bad cell phone reception and calls dropping at home
Cell phone reception is terrible in the South Burnaby, BC area. Calls get dropped inside the condo or the other person cannot hear you, unless we are standing next to the patio or outside. Even being outside cell reception is spotty. It’s very frustr...
5G 5G+ mobile download speed
New to Rogers infinite mobile with iPhone16, checked coverage map before signing up and it indicate 5G+and 5g coverage speed test shows download usually normally below 10mbps and up under 2, inside, outside slightly higher. My LTE with Virgin was fas...
Resolved! Cell Tower On My Property
Hello we have many acres of vacant properties in eastern Ontario in the 401 highway corridor. Lancaster and summerstown ontario. We would like to inquire who to contact to potentially having some of the property used for cell towers ***Edited L...
SIM card lost while abroad (prepaid plan)
Hello. I’ve lost my SIM card while abroad. Is it possible to get a new SIM card mailed to my home adress in Canada
Virgin Islands
When I am in the US Virgin Islands will my plan be the same as roaming in the US since I have the Canada/US plan already? ***Edited Labels***
Escalation for Ongoing Coverage Issues
I require contact information for the President's office to escalate an issue I recently moved to a rural area and switched to Rogers for more/better data. All was fine until I received notice that I was using mainly EXT data which is intended for ...
Resolved! Rogers Wireless on Lakeshore West Go Line
Not sure if anybody else has this issue, but I am consistently getting stalled streaming / poor call quality on the Lakeshore West line between Toronto and Mississauga. Restarting the devices does not help and using an iPhone 14 Pro Max. My co-worker...
Rogers Xfinity Gateway down
What’s going on with Rogers Xfinity - nothing is working - tv, internet and cell! **Labels Updated**
Poor Service
we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...
Slow mobile data
I recently switched from a 2nd tier provider Virgin to a top tier provider Rogers. So far, the experience has been severely underwhelming. The mobile data is slow as molasses. I went from strong service and reasonably fast 4G LTE, to about 3 megab...
Local calls are being treated as Long Distance
When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...
Rogers cable services in Shedden Ontario
Does rogers cover Shedden Ontario
How to contact support by talking to real person
Your virtues assistant sucks. It ask me to sign in to connect to specialist, I already signed in. Then she ask me sign off and sign in, which I did, she still insist I haven’t signed in. I even turned off my cell phone, restart from scratch, sign in....