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No Service on old 2g phone with gsm1900

Hi, I am having trouble using my old Rogers Motorola V70 2G GSM1900 phone, I put in my simcard and tried searching for network and couldnt connect to the Rogers GSM1900 network and the phone says: no service.   The sim car works fine in my main phone...

Peanutboy by I've been here awhile
  • 2736 Views
  • 4 replies
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3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I plan to stick around
  • 1795 Views
  • 1 replies
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Extremely Slow Speeds on War Eagle Lake Rd, ON

Just arrived last night at our place on War Eagle Lake Rd in NW Ontario outside Kenora. LTE is registering 3/4 bars from the tower less than km away but I'm getting at most 1.1 Mbps and averaging around 300-400 Kbps. What gives? I've tried everything...

kvacola by I'm here a lot
  • 1598 Views
  • 3 replies
  • 0 likes

Resolved! Cellular strength in Keswick

I live near Stephen Leacock Theatre and have never had reliable cell phone service through Roger's. I thought it was just the way it is for everyone in this area until recently when our home flooded. I could not call for assistance because our home p...

PamArnold by I'm here a lot
  • 3714 Views
  • 7 replies
  • 0 likes

Extremely Poor Signal Strength over Rogers' LTE

My cell phone signal strength over Rogers LTE is poor... on average it's -120 dBm 20asu.  Let me know if there's any way I can receive better cell service from Rogers...  I have a android cell that I purchased from Rogers in February 2019

PixiePenny by I plan to stick around
  • 6150 Views
  • 5 replies
  • 0 likes

Slow 5G speed in Manitoba

So I finally got out of the house and away from WiFi with my Note 20 Ultra and saw 5G in the notification bar. I thought, wow, let's check it out. Let's just say I was a little more than disappointed. I got pretty much the same results in both Brando...

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hoggerjeff1 by I've been here awhile
  • 2384 Views
  • 3 replies
  • 1 likes

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...

Reporting an Issue via the App

So last Monday I reported via the Rogers app that Internet was not working. Which was during the massive outage.Supports response was that there was no issues with the network it must be my phone.Anyone else experience this?     ***Edited Labels***

KNIGHTbr by I've been here awhile
  • 1817 Views
  • 3 replies
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No Network Unable to connect to rogers network

im getting emergency calls only, it wont connect to rogers network, getting unable to connect to selected network. i changed my sim card to new one thinking it was the problem but still the same issue. anyone else havning this problem? is this a outa...

fazlee by I've been around
  • 17911 Views
  • 76 replies
  • 0 likes

Poor cellular signal in Riverside South - Ottawa

Good Evening,   I live in Riverside South and just switched from Bell mobile to Rogers after staying with the former for over two years. With Bell I had a very good signal anywhere when at home, basement included - always had at least two or three ba...

embersics by I've been here awhile
  • 3633 Views
  • 7 replies
  • 0 likes

Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...

5G coverage map not accurate

Hi,    I was testing the 5G in Waterloo area on my iPhone 12 and I can get 5g in downtown Waterloo, but I was not be able to get it in my home or Waterloo Costco where it shows covered on 5g coverage map. Is there something wrong with my phone or jus...

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alexinder by I've been here awhile
  • 2061 Views
  • 5 replies
  • 0 likes

Two phones sharing one number

Can’t seem to find any recent info on this topic.I would like to have two phones sharing the same number - one for regular use and a different one for harsher use. However I would like all text history to be present on both without any intervention p...

Dstasiuk by I've been here awhile
  • 7468 Views
  • 6 replies
  • 0 likes

NetworkAid: FAQ's

I used your NetworkAid tool and submitted a feedback form. What is the form for?    Your feedback will help us prioritize future network enhancements across Canada. Thanks for telling us about your experience — we really appreciate it!    Who will s...

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Extended Coverage: FAQ’s

                                                                                      Who is eligible for Extended Coverage?   Over 90% of our plans qualify for Extended Coverage. You just need to be a postpaid customer with a compatible device. It ...

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RogersDarrell by Community Manager (Retired)
  • 18151 Views
  • 0 replies
  • 1 likes