Network & Coverage
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5G Standalone?

On July 7, '22 my Google Pixel 6 Pro was able to connect to (5G) NR (New Radio) SA (Standalone) network in Toronto.After the Rogers network major national outage on July 8, '22:I only get (5G) NR NSA (Non-Standalone) connection in Toronto.When will y...

MikeJung by I've been here awhile
  • 998 Views
  • 1 replies
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Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've been here awhile
  • 1685 Views
  • 2 replies
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The number you are trying to call is not assigned

When I try to call numbers that are in service, I get this message. It's only a handful of numbers and all seem to be business numbers. I can call from a landline, my wife's phone (Fido) and my sons phone (Rogers) and the calls go through. Like I sai...

DAVE3791 by I've been around
  • 5778 Views
  • 1 replies
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Getting a cell tower on my property

I have a commercial property in Sundridge and I am interested to explore adding a cell tower on my site. Does anybody know who to contact ?     ***Added Label***

Madmar by I've been around
  • 6726 Views
  • 6 replies
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Purchasing a cell phone signal booster

We need to purchase a signal booster for our rogers phones, galaxy S9. Information we are reading suggests we need to know band and frequenies. Does anyone have information that can help us?  Thanks much       ***Added Labels***

Cindy61 by I've been around
  • 2450 Views
  • 1 replies
  • 0 likes

US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm here a lot
  • 2321 Views
  • 4 replies
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Better coverage in Barrhaven South

You claim to attempt to improve coverage. For years now in Riverside South and now in Barrhaven South we have horrible cell coverage.My cell phone only gets data in the house thanks to Wifi. During the last outage of course we had nothing.15 years of...

r_mboyer by I've been here awhile
  • 1617 Views
  • 4 replies
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Poor Cell Service Near Lake Erie in Wheatley Ontario

Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...

fvannie by I've been here awhile
  • 1005 Views
  • 1 replies
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Location of phone when calls made, phone records

Hello,I am hoping to get detailed information as to where I was when I made a few particular phone calls.  I have looked at my detailed billing which tells me which city I was in and the number called.  That will be  helpful but I would like to get m...

jevarah by I've been around
  • 1763 Views
  • 1 replies
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P.E.I. Cellular Network Down

Rogers Network has been out in P.E.I. all day due to Hurricane Fiona cant text call or use data, I am only able to roam on Bell, And I get this text from Rogers stating Im eligible for 50Gb more data to stay connected LOL, cant even connect to your n...

Wireless Network Down

Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...

Resolved! Coverage

I see rogers has started to deploy the 3500 spectrum in Saskatchewan. I was just wondering if any plans to expand the network anytime soon? Be nice to get more coverage then just in the cities. Maybe Melfort?   *Added Labels*

Agerein3 by I've been here awhile
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  • 1 replies
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Resolved! Extended Coverage

I am on extended coverage when I go to the farm house. Is there a way to boost the signal to be on the rogers network instead of a partner network?       ***Edited Labels***

Agerein3 by I've been here awhile
  • 1303 Views
  • 1 replies
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Terrible phone service has gotten worse since the outage

We have had periodic outages with our phones since switching to rogers in February. It has gotten more and more frequent, especially since the outage. We must restart our phone every 30 minutes or more to get service. I wanted to out of the contract ...

ChelseaC by I've been around
  • 2233 Views
  • 6 replies
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No data, stay away from Rogers

I have 4 phones with Rogers. Been with them over 25 years. They used to be good. Now I have 2 bars AT MOST (sometimes only 1) and only have data like 5% of the time. This is with all our phones (which are new). Not just my town, people in other close...

Voss9999 by I've been here awhile
  • 1186 Views
  • 2 replies
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Friday’s outage

I’m having a similar issue. Once service was ‘restored’ my Ignite TV keeps freezing and/or audio drops. Happening every few minutes so basically makes tv unwatchable.  Was on hold with chat support for over an hour and then it just ended. What a joke...

sgandhi by I've been here awhile
  • 5894 Views
  • 20 replies
  • 1 likes