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Call Failed

Has anyone else been noticing lots of calls are failing? I live in Bradford and I've had my calls not dial out, then getting the message "call failed" on my iPhone. When I enable wifi calling the calls will go through, I'm assuming the towers and bac...

gp-se by I'm an Advisor
  • 4581 Views
  • 5 replies
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Unable to roam outside Quebec

Consistent issue as soon as I leave the province. 5 bars but no network connection. My iPad has no issues. But my Galaxy s5 is where the problem lies. What's frustrating is being charged for roaming on the s5 but not being able to use it. I can make ...

bdavids by I've Been Around
  • 1458 Views
  • 1 replies
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Packet Loss on throttled data

Hi i noticed that I am receiving 34% packet Loss on my throttled data with Rogers in my home area and I'm wondering if I can get the tower in my area checked to make sure it's working properly   ***Added Labels***

Resolved! Roam Like Home in USA with Unlocked Moto g(7) Play

I have a (Rogers) iPhone 5 that I have used in the USA with Roam Like Home and it has always worked flawlessly for years. Just turn on Data Roaming when/as required.   I purchased an unlocked Moto g(7) Play handset from Costco.ca and moved my SIM fro...

Diverge by I've Been Here Awhile
  • 1932 Views
  • 4 replies
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Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I Plan to Stick Around
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Resolved! Roaming on a Cruise While at Sea

So now Roam like home includes international rates and for the Carribbean its $10 per day. I am sailing on the Celebrity Silouette next month. Starting in Fort Lauderdale , at sea for 2 days then in Haiti and Dominican. I called Celebrity Cruises  an...

susanbray by I've Been Here Awhile
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  • 32 replies
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IoT linux wvdial/ppp setup

I'm trying to configure wvdial/ppp on linux to access the internet using a Rogers 4G SIM, I can see the latest settings here ... https://www.rogers.com/customer/support/article/rogers-lte-apn-settings Anyone who has used wvdial/ppp knows that it insi...

nix99 by I've Been Here Awhile
  • 1527 Views
  • 3 replies
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Signal Strength 4g LTE - Nexus 6p

Hello, hoping someone can help   [at home] - Nexus 6p my Rogers 4g LTE signal strength 100dbm++ <- this is what im concerned aboutcompared to 3g UMTS at 77 dbm2g EDGE 67 dbm   Sometimes my calls drop on LTE and also people sound like robots. I know t...

Canada647 by I've Been Here Awhile
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Resolved! New unlocked phones for VoLTE

So I understand for LTE the unlocked phone needs to support the Rogers LTE Frequencies, which I have. But is there any other requirements when it comes to VoLTE? Is as long as the phone supports the LTE bands, and VoLTE it will work, or is there some...

b-ry by I'm a Reliable Contributor
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  • 28 replies
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Mobile Call Encryption?

Does Rogers route ALL mobile air calls via GSM even if 4G network is used for your phone data traffic, unless VoLTE is activated on the customer account? What encryption algorithm if any is used when a call is routed via Rogers GSM? I'm NOT talking a...

sambul26 by I've Been Here Awhile
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  • 1 replies
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homedepot.ca is very slow/times out

Hi,   www.homedepot.ca is super slow on the rogers mobile LTE network here in Manitoba. It constantly times out, when connecting to wifi through other providers the website renders as expected, with time outs/slow loading.   ***EDITED LABELS***

shawn740 by I've Been Here Awhile
  • 1502 Views
  • 2 replies
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Poor service in Lanark

Why is there still very poor service in Lanark or Clayton areas? We pay the same amount as everyone else.   *Added Labels*

GT7 by I've Been Around
  • 919 Views
  • 1 replies
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Resolved! Supported devices for Wi-Fi Calling

At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?- Apple stops at 8/8 Plus with iOS 9.- Samsung stops at Note 5 and S8/S8+ on Android 6.0....

Losing Network connection while roaming

I'm in Panama right now and I keep losing network connection every 15 mins or so. When I shut down my phone and turn it back on the network is reestablished but I can't keep doing this every time I need to use the internet or phone someone. Please he...

Pennylayn by I've Been Around
  • 1205 Views
  • 1 replies
  • 0 likes