Very slow 5G speeds in the GTA
I’m getting 2-5X slower speeds on 5G vs LTE in Vaughan. Wonder if other users are facing the same slower speeds? On an iPhone 13 Pro.
Forum Posts
WhatsApp Ban Issue
It shows watsapp on your ph no. Is banned **Labels Added**
Milton Cell Service Down
Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on? **Labels Added**
Convert a physical SIM to an eSIM on the same iPhone
Canada has been spared this time (again) with the launch of the iPhone 15 of only having an eSIM option which is now the norm in the USA. The iPhone 14 (US version) also has no physical SIM slot. iPhones can convert a physical SIM to an eSIM IF the c...
Asked by Roger’s to leave and go to Bell
Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...
Resolved! eSIM- Is there a difference between one that says "5G eSIM" and one that just says eSIM?
As per the subject, does my 5G iPhone 13Pro need an eSIM that is labelled 5G? If it doesn't say 5G on the eSIM will it still connect to the 5G network? I could not seem to specify the wireless section for my post. ***Edited Labels***
New tower needed at CFB Esquimalt
Hello. I work at CFB Esquimalt Dockyard in Victoria, BC. Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...
Interrupted Service
Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow ***Edited Labels***
Question about roaming?
Hello, By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help. ***Edited Labels *...
Nasty surprise with Rogers mobile
I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation. I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...
Resolved! Data Coverage Issues - Parry Sound, ON
We've accessed data on Rogers devices about 30 mins from Parry Sound for years. It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work. On the July long weekend, data stopped working. I reset...
Spam Call Detect is terrible.
This new feature doesn't work at all. It basically thinks every call I receive is a Spam Call - no matter how much that number has called me already and even numbers that are saved in my address book. The only calls in the past week that haven't been...
Cell calls dropped in Nobel
For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.Several of our neighbours are talking about the same problem. ***Edited Labels***
Resolved! Is Jaipur India Supported by Rogers Roaming?
I know I can use a local SIM, but I will be receiving calls, etc. and would prefer to use my Rogers number. Does anyone know if Rogers roaming works in Jaipur, India? ***Added Labels***
SIM activation delay
Hello,Just added a line to my account and ported a number over. The number came over but the sim does not appear to be activated yet as no service still. Is there a known issue going on? Anyone else with similar issues? **Labels Added**
Resolved! Installation of a Cell Tower
My son and I have a 10 acre property in Glen Roy, Ontario. Glen Roy is located about 25 miles north and east of Cornwall, Ontario. We would like to speak to someone at Rogers about the possibility of getting a cell tower erected on the property. Ple...
Approved Tower build in Lake of Bays status needed. Rogers site C6736
Subject: RE: Rogers Site C6736 Public Meeting follow up Hello, back in November 2021 we attended a meeting with out town council and a Rogers representative to discuss and request approval for a tower in Lake of Bays. The tower site named C6736 was...
Resolved! Volte on Rogers-ext network
Hi, I'm wondering what is the plan for volte on the Ext network as the 3g network is slowly getting worse and disappearing. All new towers and antennas being put up in the last year have no 3g so whenever there's no Rogers network then you can't use ...
No 5G on Apple iPhone 12 Pro Max in Toronto?
I just set up my new iPhone 12 Pro Max on Rogers and I am surprised not to see the 5G indicator on the screen. Still, only the old LTE is there. I switched Voice & Data under Settings -> Cellular to 5G On, but to no avail. Is 5G coverage in Toronto s...
Extended coverage
I just signed up for Rogers mobile yesterday because it seemed like a good deal and according to the coverage map I should access to the 5G network in my area. I have had the service for just over 24 hours and I've only been able to connect to the Ro...