Network & Coverage
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Unable to make or receive call while in usa

My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...

xx1 by I've been here awhile
  • 2423 Views
  • 4 replies
  • 0 likes

Roaming off but still charged near US Boarder.

Hello!I am living in a city at the USA-CA border. I keep roaming always off, however, I am charged $12. I have never been in the USA. I need help or I will switch to another service provider.   *** Edited Labels ***

gamzesyn by I've been around
  • 695 Views
  • 1 replies
  • 0 likes

Winnipeg and Area dropped calls and slow data.

Service might have been restored, But I have been seeing a lot of dropped calls and slow network service. Called my phone from a land line and got a busy signal. My cell number is for business and this hurts not knowing whos calls I am missing.     *...

Glebe, Ottawa internet still down

The service is sti not restored. Do you have any update yet. Still no answer for. Phone lines nor social media. Please stop sharing misinformation about the "vast majority" being restored. When is not.

ErickM by I've been here awhile
  • 1033 Views
  • 4 replies
  • 0 likes

Resolved! 5G C Band Performance

Rogers has been rolling out 5G C band for a few weeks.  I see from the coverage map that it's now available near Square One, in Mississauga.  Yesterday, I went to Square One, in front of Walmart, with my Pixel 6 phone to see what I could get with Spe...

JKnott by I'm a reliable contributor
  • 1427 Views
  • 2 replies
  • 3 likes

did not get alert ready emergency message

Major storm went through Ontario on May 23. In my area, mobile phone users received emergency message: “life-threatening” storm and urged people to take cover. My Rogers cell did not receive the message. It was turned on and had reception. Who can I ...

lem1 by I plan to stick around
  • 1654 Views
  • 7 replies
  • 0 likes

Wifi in Rural Northern Ontario

There is a Rogers Cellular Tower on the southside of Lake Talon. Can I access wifi data from it? I see that Maplewifi (USA ATT firm) uses Rogers, Bell and Telus towers to cell wifi packages to stream data.. can I not buy a package to do this through ...

J_MacD by I've been here awhile
  • 972 Views
  • 1 replies
  • 0 likes

Resolved! Changing SIM cards while outside Canada

I will be traveling to Europe for a week and want a plan in case my phone is lost or stolen. My main phone is a Galaxy S10e with Rogers, I also have my previous Rogers phone an S7. If my S10e breaks I can move the SIM card to the S7 and everything wo...

biznatch by I'm here a lot
  • 2647 Views
  • 1 replies
  • 0 likes

What 3.5 GHz frequencies does Rogers use?

There has been a lot in the news recently, about potential interference between C band 5G and aircraft altimeters.  My understanding is that the frequencies using in Canada are slightly lower than those in the U.S, which would reduce interference.  T...

JKnott by I'm a reliable contributor
  • 1968 Views
  • 7 replies
  • 0 likes

iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've been around
  • 898 Views
  • 2 replies
  • 0 likes

Resolved! Text messaging a friend who is roaming

Hi!   Could you confirm something for me?   I am a Rogers customer in Calgary and will be remaining in Calgary. Some friends are going on a trip to the US for a week, and then to Germany for a week, and finally on a cruise to a few other internationa...

thedaveCA by I've been around
  • 4145 Views
  • 1 replies
  • 0 likes

2G/3G network support ending

Apparently Rogers will be shutting down the 2G/3G network March 31, 2021. One would presume many PayGo customers have these older phones. Mine is 3G. Before GSM I had loaned my PayGo phone to my son who was looking for a job. Apparently it got lost o...

OLDYELLR by I'm a senior advisor
  • 4859 Views
  • 3 replies
  • 0 likes

5G in southwest London

I've had my Rogers/Samsung Galaxy S21 Ultra for about a month. Until yesterday January 23rd, I'd never seen the 5G icon indicator for cell coverage. Always just LTE. Yesterday at about 9:30pm we lost Rogers TV Cable, Homephone and internet. While loo...

5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I plan to stick around
  • 1147 Views
  • 1 replies
  • 0 likes