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Cell calls dropped in Nobel

1399duckd
I've been here awhile

For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.
Several of our neighbours are talking about the same problem.

 

 

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4 REPLIES 4

Re: Cell calls dropped in Nobel

RogersZia
Moderator
Moderator

Good afternoon @1399duckd,

 

Welcome to the Community!

 

This is quite odd, especially if the issue has been going on for a month and impacting several different households. Are the cell issues specific to a neighbourhood or is it happening in multiple locations? Are you having issues with SMS and data too? 

 

Have you or your neighbours gotten in touch with technical support so far? Is this just happening on specific device types?

 

Please keep us posted!

 

 

 


RogersZia

Re: Cell calls dropped in Nobel

1399duckd
I've been here awhile
Cell phone conversation seems to be the worst. Several friends in our neighborhood have noticed the same issue. Don’t know if they issued any remarks.
People seem to think it is the cell tower and it is overloaded due to high demand with loads of cottages here.
Dave

Re: Cell calls dropped in Nobel

Hi @1399duckd , it would be best if you and the neighbours reach out to our technical support team. It's the quickest way to get a closer look taken at the cell service in your area. Please click here to choose the platform that best suits you!

 

 


RogersZia

Re: Cell calls dropped in Nobel

1399ducks
I've been around

i did this and they refreshed the network and I refreshed my hone with out any change. This is a very common compliant all this summer. all around us. Service in winter is excellent but not this summer. 

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