Resolved! Roaming
Do I get charge if I open in my line in other country but turned off the data roaming? ***Edited Labels***
Network & Coverage
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Forum Posts
Extended Coverage and Data Roaming Warning
One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...
incoming calls going to voice mail before even ringing
Travelling in US and having troubles with incoming calls going to voice mail before ringing or sometimes after ringing once. After contacting those making calls they tell me that they never even got any rings at their end before being moved to voice...
No network in India while on roaming
I am facing issue for network connectivityWhile I m in IndiaIt shows no network signal even I had tried to change manual settings for network from airtel/jio etcWhereas my friend his Telus network is working properly while on roaming tooSuggest any t...
Number Porting from Freedom
I went in person today to get a Rogers plan. I ported the number from freedom to Rogers and everything seems like it was created. I however am unable to connect to the Rogers network and my phone is continually searching for a network to connect to. ...
Outgoing International text messages (SMS) issue
Hello, I hope I'm posting this in the right place. I'm in Canada, and my plan includes unlimited international text. #1 When I sent messages today to an international number (SMS, not iMessage), it is no longer delivered to the receiver. The messages...
Carrier name
My carrier's name changed from "ROGERS" to "Rogers Wi-Fi", is this normal behaviour? *Added Labels*
Problem with the speed of the 5G SIM card
Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...
Roaming disconnecting in Detroit (AT&T)
In Detroit, I got roaming connected with AT&T, it works for a few minutes and then it disconnects. I try everything and cannot connect back. Little Caesars Arena at the moment. ***Edited Labels***
Enabling 5G on Sony Xperia 5 IV
Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...
Xperia VIII can't make mobile calls
I moved to Rogers from another provider for better coverage in my area. I have an Xperia V iii which worked on Telus towers. Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls. Soon as I try to make a call I just ...
Tower Installation on rural property
Hello: We own 50 acres in the area of Huntsville, Ontario. How can we apply to assess our property for a Rogers cell tower installation? Thank you. *** Edited Labels ***
OTP while traveling outside canada
Hi,I am going to travel outside canada for 3 months & would like to receive OTP from my Canadian bank accounts without being charged roaming charges . Pls advise the best plan or options for the same
Maple Ridge Crummy Reception
Need 5 k network here ***Edited Labels***
Text messages sending and receiving delay
This has been going on for a long time for us. Is it normal for it to take several minutes for a message to send? In my household two of us are texting on Rogers and two others on another carrier. The two on Rogers appear to usually be sending and re...
Rogers Outage
I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...
Weak Signal Strength/Poor Voice Quality
I have been a customer of Rogers for a number of years now. I don't recall ever having any issues. However, since the middle of August, my wireless service has really gone downhill. I do live in a rural area and I know I am far from the nearest to...
Very slow 5G speeds in the GTA
I’m getting 2-5X slower speeds on 5G vs LTE in Vaughan. Wonder if other users are facing the same slower speeds? On an iPhone 13 Pro.
WhatsApp Ban Issue
It shows watsapp on your ph no. Is banned **Labels Added**
Milton Cell Service Down
Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on? **Labels Added**
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