OTP while traveling outside canada
Hi,I am going to travel outside canada for 3 months & would like to receive OTP from my Canadian bank accounts without being charged roaming charges . Pls advise the best plan or options for the same
Forum Posts
Maple Ridge Crummy Reception
Need 5 k network here ***Edited Labels***
Text messages sending and receiving delay
This has been going on for a long time for us. Is it normal for it to take several minutes for a message to send? In my household two of us are texting on Rogers and two others on another carrier. The two on Rogers appear to usually be sending and re...
Rogers Outage
I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...
Weak Signal Strength/Poor Voice Quality
I have been a customer of Rogers for a number of years now. I don't recall ever having any issues. However, since the middle of August, my wireless service has really gone downhill. I do live in a rural area and I know I am far from the nearest to...
Very slow 5G speeds in the GTA
I’m getting 2-5X slower speeds on 5G vs LTE in Vaughan. Wonder if other users are facing the same slower speeds? On an iPhone 13 Pro.
WhatsApp Ban Issue
It shows watsapp on your ph no. Is banned **Labels Added**
Milton Cell Service Down
Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on? **Labels Added**
Convert a physical SIM to an eSIM on the same iPhone
Canada has been spared this time (again) with the launch of the iPhone 15 of only having an eSIM option which is now the norm in the USA. The iPhone 14 (US version) also has no physical SIM slot. iPhones can convert a physical SIM to an eSIM IF the c...
Asked by Roger’s to leave and go to Bell
Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...
Resolved! eSIM- Is there a difference between one that says "5G eSIM" and one that just says eSIM?
As per the subject, does my 5G iPhone 13Pro need an eSIM that is labelled 5G? If it doesn't say 5G on the eSIM will it still connect to the 5G network? I could not seem to specify the wireless section for my post. ***Edited Labels***
New tower needed at CFB Esquimalt
Hello. I work at CFB Esquimalt Dockyard in Victoria, BC. Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...
Interrupted Service
Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow ***Edited Labels***
Question about roaming?
Hello, By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help. ***Edited Labels *...
Nasty surprise with Rogers mobile
I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation. I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...
Resolved! Data Coverage Issues - Parry Sound, ON
We've accessed data on Rogers devices about 30 mins from Parry Sound for years. It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work. On the July long weekend, data stopped working. I reset...
Spam Call Detect is terrible.
This new feature doesn't work at all. It basically thinks every call I receive is a Spam Call - no matter how much that number has called me already and even numbers that are saved in my address book. The only calls in the past week that haven't been...
Cell calls dropped in Nobel
For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.Several of our neighbours are talking about the same problem. ***Edited Labels***
Resolved! Is Jaipur India Supported by Rogers Roaming?
I know I can use a local SIM, but I will be receiving calls, etc. and would prefer to use my Rogers number. Does anyone know if Rogers roaming works in Jaipur, India? ***Added Labels***
SIM activation delay
Hello,Just added a line to my account and ported a number over. The number came over but the sim does not appear to be activated yet as no service still. Is there a known issue going on? Anyone else with similar issues? **Labels Added**