Network & Coverage
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

phone network

I've been with rogers for years and no problem with my phone network.but for this past 2 months it seems my network is wonky. No network in some areas. cant call no text.     ***Edited Labels***

ERIKA11 by I've been here awhile
  • 1099 Views
  • 3 replies
  • 0 likes

Slow 5G

Anyone else from the Ayr On area? Not sure how 5G can be below 1MB per second and at best 15-16mb/s?These speeds were taken on the cell network, its even worse on the rural wireless.. tv isnt watchable1km down the road speeds are over 200.       ***E...

res2cue2 by I've been here awhile
  • 1135 Views
  • 2 replies
  • 0 likes

Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 23366 Views
  • 12 replies
  • 0 likes

Resolved! Calls Dropping

Sometimes my phone drops calls and when my phone makes a call it drops from 5G to Edge.what is the reason for this?       ***Edited Labels***

dun95 by I plan to stick around
  • 4291 Views
  • 4 replies
  • 0 likes

Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Long distance in local area

We just got my son a cell phone number and when we called my parents (who live 5 mins away) said it rang long distance then they called his phone and they had to call long distance. Why is this? Are they getting charged if they call him?     ***Edite...

Smith1982 by I've been around
  • 886 Views
  • 2 replies
  • 0 likes

Data is Slow

Is anyone else having slow data issues in Chilliwack and Abbotsford? It’s happening on all three of my lines   **Labels Added**

A-Aron72 by I've been around
  • 773 Views
  • 1 replies
  • 0 likes

Horrible cell coverage now

We have been Rogers customers for years, we live in a semi-rural area and we were so happy to have such excellent coverage with Rogers until a few months ago. Now we never receive phone calls because they don’t get through., when we make phone calls,...

Kmo1 by I've been around
  • 1964 Views
  • 2 replies
  • 1 likes

Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 862 Views
  • 1 replies
  • 0 likes

Resolved! Network Feedback

I enjoy taking the surveys that Roger has presented to me also it is nice to have a good reliable network for once I am very pleased and happy with the service     ***Edited Labels***

Rogers towers from masset to queen charlotte

Anyone know what's the progress on Rogers building towers in haida gwaii? In 2021 They started building towers from masset to queen Charlotte."Rogers to build five new cell towers to provide more than 100 kms of new service coverage along Highway 16 ...

dun95 by I plan to stick around
  • 929 Views
  • 2 replies
  • 0 likes

Roaming in Italy

Hello. I've been in Italy for 2 weeks and want to turn roaming on so I can check in in my flight.Questions... I have read all the info and don't understand 2 thingsET. This seems to refer to a time frame but is it 24 hours in Italy time...or 24 hours...

Suelorrie by I've been around
  • 1743 Views
  • 1 replies
  • 0 likes

Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've been here awhile
  • 15918 Views
  • 25 replies
  • 0 likes

No network in Roaming in India

I have been trying to use roaming service in India but there is no service. I received Rogers message "Welcome aboard...and 15$/day will be charged" but there is no network service at all. I need to get some OTPs for an important transaction but Roge...

nomady1 by I've been around
  • 971 Views
  • 1 replies
  • 0 likes

Roaming charges not explained on detailed bill

Anyone else frustrated by the lack of transparency regarding roaming charges? At the very least Rogers should be able to list the dates roaming occurred and what usage triggered the charge (cellular data, answering or making a cellular call, sending ...

Nml09 by I've been here awhile
  • 1272 Views
  • 3 replies
  • 0 likes

Network Coverage

Hey, My friend is planning to buy a Oneplus 12r from India. Listed below is the network coverage mentioned on the box   LTE GSM: 850/900/1800/1900 (No CDMA) WCDMA: Bands 1/2/4/5/6/8/19 LTE-FDD: Bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/32/66 LTE-TDD:B...

ayriaditya by I've been around
  • 1333 Views
  • 1 replies
  • 0 likes

Resolved! eSIM Network Upgrades?

What's the status of this?    Unlike in the USA and many other parts of the world,  we can easily convert our physical SIM to eSIM via iPhone, but there is an error message from Apple that pops-up saying converting to eSIM isn't supported by Rogers. ...

Hmm by I'm a reliable contributor
  • 1421 Views
  • 1 replies
  • 0 likes

No/Low reception at Metrotown

Hi,When I’m at Metrotown (Burnaby), the reception/data connection is very slow - almost to none. I can have full bar showing on my iPhone but apps/messages don’t go through. Once I step out of Metrotown, everything works fine. But when I’m inside Met...

Eric1021 by I've been here awhile
  • 5097 Views
  • 15 replies
  • 2 likes