Number Porting from Freedom

[Dyllan1]

I went in person today to get a Rogers plan. I ported the number from freedom to Rogers and everything seems like it was created. I however am unable to connect to the Rogers network and my phone is continually searching for a network to connect to. It has been over 5 hours, any suggestions/help?

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[LordDrakkon]

Did you out your new Rogers SIM in your phone? Did they activate your SIM for you or do you need to call Customer Care to activate it?

[RogersCorey]

Good morning @Dyllan1!

Is your phone still searching for a network at this time or has this issue been resolved? I would be happy to provide further assistance if you're still experiencing issues.

Please let us know.

Regards,

RogersCorey