Slow connection

[Tmothy12]

Why is my data so slow when I enter my home? When I'm outside it's much faster.

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[RogersMoin]

Hello, @Tmothy12!

We appreciate your active participation in our Community. Thank you for sharing your query and screenshots with us.

Encountering slow speeds can indeed be frustrating. It's worth noting that your phone was connected to 5G+ outdoors and switched to LTE indoors. This switch can occur due to various factors, such as building materials like concrete, metal, or insulation, which can interfere with cellular signals, resulting in slower data speeds indoors. Additionally, factors like the distance between your home and the nearest cellular tower and obstructions like trees and buildings can contribute to weakened signals and slower data speeds.

Let us know if you have further questions.

Regards,
RogersMoin

[Tmothy12]

Is Rogers expanding their 5G+ network so I can get better speeds in my home?