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Glebe, Ottawa internet still down

The service is sti not restored. Do you have any update yet. Still no answer for. Phone lines nor social media. Please stop sharing misinformation about the "vast majority" being restored. When is not.

ErickM by I've Been Here Awhile
  • 426 Views
  • 4 replies
  • 0 likes

Resolved! 5G C Band Performance

Rogers has been rolling out 5G C band for a few weeks.  I see from the coverage map that it's now available near Square One, in Mississauga.  Yesterday, I went to Square One, in front of Walmart, with my Pixel 6 phone to see what I could get with Spe...

JKnott by I'm a Reliable Contributor
  • 763 Views
  • 2 replies
  • 3 likes

Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a Reliable Contributor
  • 1837 Views
  • 16 replies
  • 0 likes

did not get alert ready emergency message

Major storm went through Ontario on May 23. In my area, mobile phone users received emergency message: “life-threatening” storm and urged people to take cover. My Rogers cell did not receive the message. It was turned on and had reception. Who can I ...

lem1 by I Plan to Stick Around
  • 670 Views
  • 7 replies
  • 0 likes

Wifi in Rural Northern Ontario

There is a Rogers Cellular Tower on the southside of Lake Talon. Can I access wifi data from it? I see that Maplewifi (USA ATT firm) uses Rogers, Bell and Telus towers to cell wifi packages to stream data.. can I not buy a package to do this through ...

J_MacD by I've Been Here Awhile
  • 367 Views
  • 1 replies
  • 0 likes

Resolved! Changing SIM cards while outside Canada

I will be traveling to Europe for a week and want a plan in case my phone is lost or stolen. My main phone is a Galaxy S10e with Rogers, I also have my previous Rogers phone an S7. If my S10e breaks I can move the SIM card to the S7 and everything wo...

biznatch by I'm Here A Lot
  • 1026 Views
  • 1 replies
  • 0 likes

What 3.5 GHz frequencies does Rogers use?

There has been a lot in the news recently, about potential interference between C band 5G and aircraft altimeters.  My understanding is that the frequencies using in Canada are slightly lower than those in the U.S, which would reduce interference.  T...

JKnott by I'm a Reliable Contributor
  • 925 Views
  • 7 replies
  • 0 likes

iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've Been Around
  • 399 Views
  • 2 replies
  • 0 likes

Resolved! Text messaging a friend who is roaming

Hi!   Could you confirm something for me?   I am a Rogers customer in Calgary and will be remaining in Calgary. Some friends are going on a trip to the US for a week, and then to Germany for a week, and finally on a cruise to a few other internationa...

thedaveCA by I've Been Around
  • 1415 Views
  • 1 replies
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2G/3G network support ending

Apparently Rogers will be shutting down the 2G/3G network March 31, 2021. One would presume many PayGo customers have these older phones. Mine is 3G. Before GSM I had loaned my PayGo phone to my son who was looking for a job. Apparently it got lost o...

OLDYELLR by I'm a Senior Advisor
  • 2468 Views
  • 3 replies
  • 0 likes

5G in southwest London

I've had my Rogers/Samsung Galaxy S21 Ultra for about a month. Until yesterday January 23rd, I'd never seen the 5G icon indicator for cell coverage. Always just LTE. Yesterday at about 9:30pm we lost Rogers TV Cable, Homephone and internet. While loo...

5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I Plan to Stick Around
  • 706 Views
  • 1 replies
  • 0 likes

5G in Norfolk County?

i was wondering  about 5G if we ever going to get it for norfolk county (Simcoe) ontario         ***Edited Labels***

corker1099 by I've Been Around
  • 1184 Views
  • 1 replies
  • 0 likes

Weak Coverage / signal in Victoria / View Royal BC

Quite often I see situations when I get calls , the phone is not ringing but soon after, the phone shows a lost call .   The last one happen yesterday at 5:30 PM , when a neighbour called me . He told me that he heard the dial and short after the cal...

serpico by I Plan to Stick Around
  • 1693 Views
  • 7 replies
  • 0 likes

Weak signal?

Hello.Over the past several weeks to a few months I've noticed my signal was maybe half, if that. I'm in Smithers, BC and even seem to have the same issue all around the Bulkley Valley, specifically between Smithers and Houston.Does anyone else have ...

stevie83 by I'm Here A Lot
  • 613 Views
  • 1 replies
  • 0 likes

Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've Been Here Awhile
  • 1206 Views
  • 6 replies
  • 1 likes