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Resolved! Volte on Rogers-ext network

Hi, I'm wondering what is the plan for volte on the Ext network as the 3g network is slowly getting worse and disappearing. All new towers and antennas being put up in the last year have no 3g so whenever there's no Rogers network then you can't use ...

GR66 by I plan to stick around
  • 685 Views
  • 2 replies
  • 0 likes

Poor signal heron gate

Since the dericho 2022 signal has been poor at Cedarwood drive. I called Rogers multiple times and was even told that it was my old iPhone that caused the issue. I bought a newer one and I still have the same issue. Calls drop, people can’t hear me. ...

Cbross18 by I've been here awhile
  • 734 Views
  • 5 replies
  • 0 likes

No 5G on Apple iPhone 12 Pro Max in Toronto?

I just set up my new iPhone 12 Pro Max on Rogers and I am surprised not to see the 5G indicator on the screen. Still, only the old LTE is there. I switched Voice & Data under Settings -> Cellular to 5G On, but to no avail. Is 5G coverage in Toronto s...

MichaelYYZ by I plan to stick around
  • 4652 Views
  • 8 replies
  • 0 likes

Extended coverage

I just signed up for Rogers mobile yesterday because it seemed like a good deal and according to the coverage map I should access to the 5G network in my area. I have had the service for just over 24 hours and I've only been able to connect to the Ro...

Will a global version phone work with the Rogers network?

I'm thinking of getting a global version phone. It has the following band support: 5G BAND NSA: n1, n3, n5, n7, n8, n28, n38, n40, n41, n77, n78, n79 SA: n1, n3, n7, n8, n28, n40, n41, n77, n78, n79.   Will it work on the Rogers 5G network?       ***...

AlbertYao by I've been here awhile
  • 711 Views
  • 3 replies
  • 0 likes

Emergency Alert Test - May 10, 2023

There will be a test of the Alert Ready system on May 10, 2023 in most of the country. See link below for your area:   https://www.alertready.ca/testing-schedule/   This will likely also affect TV Set Top Boxes.  Unless things have changed, hitting "...

57 by Resident Expert
  • 591 Views
  • 1 replies
  • 5 likes

Question on long distance charges

I have a mobile phone that is registered with Canada-wide calling, and is a Canadian phone number.  I am considering a week-long trip in America, and will be working remotely.  If I call a Canada-based number from the US, will I be charged long dista...

abing by I've been around
  • 421 Views
  • 1 replies
  • 0 likes

iPhone and Kakaotalk Issue with Rogers/Fido Network

Hi,   This is an ongoing issue with many people (mostly Koreans) who are using iPhones on Rogers/Fido network. (Android phones have no issue)   With a popular Korean messenger app, Kakaotalk, in combination with both iPhone and Rogers/Fido network, p...

kresher by I've been around
  • 5864 Views
  • 13 replies
  • 6 likes

Unable to connect to a game in Singapore

Hi,My daughter has been playing a game for two years. 4-6 days ago, she started having trouble “connecting to the server.” This has turned out to be a isolated and persisting issue with Rogers for several other players now, under Rogers or Fido and s...

bjgeorge by I've been around
  • 457 Views
  • 2 replies
  • 0 likes

Poor service around Ardrossan, Alberta

I live 15 minutes east of Sherwood Park, AB and I have poor cell service. Maximum 2 bars on 5G. Keeps dropping calls on both my wife’s and myself phones. I am very frustrated, wondering if anyone had experienced this. Ready to move forward with anoth...

Phil4880 by I've been around
  • 451 Views
  • 1 replies
  • 0 likes

Resolved! Network Question

My wife and I picked up a new phone each about a month ago, Motorola Edge 2022, and she has her own cell plan and I have mine.When you go into settings/network and Internet/Internet on my phone it shows "Rogers LTE+" but on my wife's phone it shows "...

gordow by I plan to stick around
  • 633 Views
  • 2 replies
  • 0 likes

Resolved! No Internet Connection on Cellular Data 4G (Ottawa ON)

Hi, I've had no internet access using 4G cellular data since March 9th. I need internet access via data to clock in at my workplace. There is no data block on my account, and my mother's phone is able to access the internet just fine via mobile data....

Nthomson by I've been here awhile
  • 642 Views
  • 1 replies
  • 0 likes

Which LTE bands around Lake Huron

I'm adding an LTE router and network to my cruiser boat and am trying to pick a antennas. I've looked all through the forums / Rogers site - and while I can find coverage maps, I can't tell which bands are used (and knowing the band helps antenna sel...

Resolved! APN issue with NetGear LM1200 LTE

Hi all,   I'm hoping someone out there can help me as the Rogers Business support person was stumped.   I'm attempting to use Rogers Mobile as a cost-effective backup Internet option if my main ISP goes down, since I have plenty of extra data I pay f...

gvoros by I've been here awhile
  • 903 Views
  • 1 replies
  • 0 likes

5G network with no internet

I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...

Cairo by I plan to stick around
  • 2349 Views
  • 6 replies
  • 0 likes