Infinite plan very slow when abroad
I m in the us now using my infinite plan and it is ridiculous how slow it is .Is there any setting to adjust ?It feels like they use throttling .I’m in 5g or lte coverage location *Added Labels*
Forum Posts
Poor cell service
I have had the worst cell service for the last year and I live next to the 5G tower. Might I add that we had 4 phones on Roger’s and all had poor reception .I have to use my phone for work and it’s very unprofessional when it glitches out every 2 wor...
Very Poor Daily Performance on 5G network
Good day, I am located at the Home Oil Tower in downtown Calgary, and I am finding that the business day response of the 5G network has become severely compromised. From about 9 am until I leave at 3:30pm, the network download speeds are simply terri...
Neither 5G nor LTE ... above all the customer service is pathetic.
Am I the only one in Montreal, who is having interrupted and unreliable network coverage? I must say that its as unreliable as the Rogers representatives from the technical and customers' care department. I have called several time about the connec...
Bowen Island Cell Coverage
Does anybody have a recommendation for the best cell provider for Bowen Island. I have no cell coverage with Rogers when in Snug Cove, so I can't read emails or use data calls when waiting for the ferry. That's 30 minutes each day when I'm offline an...
Resolved! Rogers LTE/5G Band coverage
I'm looking to buy a China Mainland iPhone 15 Pro.Apple lists the carrier bands for each of their models based on location:https://www.apple.com/iphone/cellular/ Specifically, the iPhone 15 pro sold in mainland china is missing the following 5G/LTE b...
5G coverage n41 (2500)
Just signed up with a 5G plan at Rogers. I brought my own phone Sony Xperia 1V compatible 5G. According to my research my phone only bandwidth compatibility on Rogers network is n41 (2500) but also compatible n71 and n66. Therefore I should somehow g...
Resolved! Former Shaw account - data in Can + US for no charge??
Former Shaw accounts - Plan states Shaw 27g BYOD and has Can + US unlimited calling, texting & "access your data from Canada & US" which leads me to believe data can be used in Canada + US for no additional charge. Is that correct?? Will we be charge...
Resolved! Wyze Cams not working with Rogers Mobile Data
I have been using Wyze Cams for quite sometime now with no issue until recently. I can view livestream when connected to my home wifi but soon as I use my Rogers data it will says loading/trying 3 times and it failed. I tried to view it using my rela...
Resolved! July 16th 2024 Storm & Flood Thread
It seems there are Rogers wireless/mobile service interruptions during the wide-spread power outage yesterday due to the storm and flooding. I can't connect to 5G+, 5G, LTE or any other mobile service the whole day until the power returned before mid...
Data speed issue within 5G coverage area!
I recently switched from Fido to Rogers due to a promotional offer and I got Rogers Infinite plan. Unfortunately, my data speeds both download/upload is horrible (130mbps/10mbps avg.) and much inferior than Fido, although it should be just opposite. ...
3 Bars but no service
Hi there. I have a cottage on Lake Erie. Rogers is the only network that works down in my town of Port Bruce. This past week however, everyone has had trouble using their phones. It shows connected to Rogers with 3 bars but I can’t text, use data or ...
Cell phone data speed
Why has 5G speed dropped from 50 Mbps to 0.5 Mbps in areas just north of Peterborough? Data is so slow it’s practically useless might as well declare it down. Speed on 5G and LTE dropped starting late June.
SOS
Just spent an hour trying to get support and finally gave up. Rebooted phone, but still no serviceSupport “Anna” checked outages ***Added Labels***
Rogers Wi-Fi Calling Whilst Outside Canada -> Roaming Charges, Why?
Historically, unlike Bell and Telus, Rogers was not charging roaming fees when using Wi-Fi Calling outside of Canada. But things have changed, apparently. Now, both Bell and Telus do not provide Wi-Fi Calling services outside of Canada. Perhaps bil...
Travel to Europe with e-sim
I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11. I can see the 2 sims on my phone, and I can turn one ON, the other OFF, or both On, both OFF. To communicate with my family ...
Weekend Data stops come saturday at most provincial parks
My family and I spend alot of time camping, I often need to work on the road. However we notice we loose data come saturday morning late friday night at the majprity of provincial parks, where as the connecction and data speed were fine up untill fri...
Roaming Trouble
Hi there, Recently I travelled to a different country and had to switch to a different SIM card while I was in the country, I inserted Roger's SIM card into a different phone. Without me knowing, it turns out the phone had its roaming service on, and...
Airalo eSIM
I am using the eSIM. I have this line turned on and data roaming on this line., I turned off the data roaming on my Rogers primary line. My bill shows no data used since I am travelling. No charge for any calls received through WhatsApp, my eSIM data...
HSPA+ Coverage - Is it a Rogers Network Alone?
If I use the Rogers Network Coverage map, and I turn off 5G and 4G, leaving only the HSPA+ showing, is it solely a Rogers Network and not a combination of other providers? *Added Labels*
