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Infinite plan very slow when abroad

whysomuch
I'm here a lot

I m in the us now using my infinite plan and it is ridiculous how slow it is .
Is there any setting to adjust ?
It feels like they use throttling .
I’m in 5g or lte coverage location

 

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1 REPLY 1

Re: Infinite plan very slow when abroad

RogersMoin
Moderator
Moderator

Hello, @whysomuch.

 

Thank you for being our Community member and sharing your roaming experience in the US.

 

Slow cellular service when abroad can be bothersome. Your Infinite plan may not be the cause; however, several other factors can impact connectivity. Most of the time, manually switching the carrier can improve the service.

 

If switching to a different carrier is not helping, the fastest way to get help is to connect with our Wireless Technical Support. Also, feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog

 

Cheers,

RogersMoin

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