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Resolved! Roaming

Do I get charge if I open in my line in other country but turned off the data roaming?     ***Edited Labels***

Abbygael by I've been around
  • 1261 Views
  • 2 replies
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Extended Coverage and Data Roaming Warning

One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...

US calling

Does Roger’s US Calling include Puerto Rico and US Virgen islandsI will be on a cruise and would like to know if Roger’s considers these islands as part of us for billing purposes     ***Edited Labels***

Sandy52 by I've been around
  • 665 Views
  • 1 replies
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incoming calls going to voice mail before even ringing

Travelling in US and having troubles with incoming calls going to voice mail before ringing or sometimes after ringing once.  After contacting those making calls they tell me that they never even got any rings at their end before being moved to voice...

boblins by I've been here awhile
  • 1758 Views
  • 3 replies
  • 0 likes

No network in India while on roaming

I am facing issue for network connectivityWhile I m in IndiaIt shows no network signal even I had tried to change manual settings for network from airtel/jio etcWhereas my friend his Telus network is working properly while on roaming tooSuggest any t...

Nirajb by I've been around
  • 796 Views
  • 1 replies
  • 0 likes

Number Porting from Freedom

I went in person today to get a Rogers plan. I ported the number from freedom to Rogers and everything seems like it was created. I however am unable to connect to the Rogers network and my phone is continually searching for a network to connect to. ...

Dyllan1 by I've been around
  • 1083 Views
  • 2 replies
  • 0 likes

Outgoing International text messages (SMS) issue

Hello, I hope I'm posting this in the right place. I'm in Canada, and my plan includes unlimited international text. #1 When I sent messages today to an international number (SMS, not iMessage), it is no longer delivered to the receiver. The messages...

userofred by I've been here awhile
  • 942 Views
  • 2 replies
  • 0 likes

Carrier name

My carrier's name changed from "ROGERS" to "Rogers Wi-Fi", is this normal behaviour?   *Added Labels*

Tmothy12 by I'm a reliable contributor
  • 484 Views
  • 1 replies
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Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 2152 Views
  • 3 replies
  • 1 likes

Poor cell phone speeds in Barrie again

Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...

cooper2 by I've been here awhile
  • 524 Views
  • 1 replies
  • 1 likes

Roaming disconnecting in Detroit (AT&T)

In Detroit, I got roaming connected with AT&T, it works for a few minutes and then it disconnects. I try everything and cannot connect back. Little Caesars Arena at the moment.        ***Edited Labels***

JAG_ON by I've been around
  • 508 Views
  • 1 replies
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Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 10280 Views
  • 24 replies
  • 2 likes

Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 1438 Views
  • 6 replies
  • 0 likes

Tower Installation on rural property

Hello: We own 50 acres in the area of Huntsville, Ontario. How can we apply to assess our property for a Rogers cell tower installation? Thank you.   *** Edited Labels ***  

Tina8686 by I've been here awhile
  • 2012 Views
  • 5 replies
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OTP while traveling outside canada

Hi,I am going to travel outside canada for 3 months & would like to receive OTP from my Canadian bank accounts without being charged roaming charges . Pls advise the best plan or options for the same

Harman_77 by I've been around
  • 1058 Views
  • 1 replies
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Text messages sending and receiving delay

This has been going on for a long time for us. Is it normal for it to take several minutes for a message to send? In my household two of us are texting on Rogers and two others on another carrier. The two on Rogers appear to usually be sending and re...

Mf66 by I've been here awhile
  • 4548 Views
  • 8 replies
  • 0 likes

Rogers Outage

I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...

CorRay by I've been around
  • 967 Views
  • 2 replies
  • 1 likes