07-02-2024 08:57 AM - edited 07-02-2024 09:05 AM
07-04-2024 11:13 AM
Hello, @Gumbey.
Thank you for being our Community member and reporting the slow data speeds.
The speed dropping to that low can be pretty inconvenient. You can check the network status and report the issue through the MyRogers app > Support tab > Network Aid. This can also be done online: Network Help & Outages.
Please feel free to contact our tech support team, including sending a private message to CommunityHelps, as outlined in this blog, so that we can check the network status.
Regards,
RogersMoin
07-05-2024 07:58 PM
07-07-2024 07:56 PM
@Gumbey did you get a chance to check the network status and report the issue as recommended? Additionally, were you able to get in touch with the wireless tech support team for the speed issues?