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Number Porting from Freedom

I went in person today to get a Rogers plan. I ported the number from freedom to Rogers and everything seems like it was created. I however am unable to connect to the Rogers network and my phone is continually searching for a network to connect to. ...

Dyllan1 by I've been around
  • 263 Views
  • 2 replies
  • 0 likes

Outgoing International text messages (SMS) issue

Hello, I hope I'm posting this in the right place. I'm in Canada, and my plan includes unlimited international text. #1 When I sent messages today to an international number (SMS, not iMessage), it is no longer delivered to the receiver. The messages...

userofred by I've been here awhile
  • 325 Views
  • 2 replies
  • 0 likes

Carrier name

My carrier's name changed from "ROGERS" to "Rogers Wi-Fi", is this normal behaviour?   *Added Labels*

Tmothy12 by I'm a reliable contributor
  • 183 Views
  • 1 replies
  • 0 likes

Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 501 Views
  • 3 replies
  • 1 likes

Poor cell phone speeds in Barrie again

Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...

cooper2 by I've been here awhile
  • 208 Views
  • 1 replies
  • 1 likes

Roaming disconnecting in Detroit (AT&T)

In Detroit, I got roaming connected with AT&T, it works for a few minutes and then it disconnects. I try everything and cannot connect back. Little Caesars Arena at the moment.        ***Edited Labels***

JAG_ON by I've been around
  • 217 Views
  • 1 replies
  • 0 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 5861 Views
  • 24 replies
  • 2 likes

5G Standalone

Hey, there. Hope you are doing safe and well.   When are you adding more devices to the 5G Standalone Network, like iPhones.     ***Added Labels***

Rahul2001 by I'm here a lot
  • 2159 Views
  • 10 replies
  • 0 likes

Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 699 Views
  • 6 replies
  • 0 likes

Tower Installation on rural property

Hello: We own 50 acres in the area of Huntsville, Ontario. How can we apply to assess our property for a Rogers cell tower installation? Thank you.   *** Edited Labels ***  

Tina8686 by I've been here awhile
  • 1198 Views
  • 5 replies
  • 0 likes

OTP while traveling outside canada

Hi,I am going to travel outside canada for 3 months & would like to receive OTP from my Canadian bank accounts without being charged roaming charges . Pls advise the best plan or options for the same

Harman_77 by I've been around
  • 389 Views
  • 1 replies
  • 0 likes

Text messages sending and receiving delay

This has been going on for a long time for us. Is it normal for it to take several minutes for a message to send? In my household two of us are texting on Rogers and two others on another carrier. The two on Rogers appear to usually be sending and re...

Mf66 by I've been here awhile
  • 3055 Views
  • 8 replies
  • 0 likes

Horrible cell coverage now

We have been Rogers customers for years, we live in a semi-rural area and we were so happy to have such excellent coverage with Rogers until a few months ago. Now we never receive phone calls because they don’t get through., when we make phone calls,...

Kmo1 by I've been around
  • 406 Views
  • 1 replies
  • 0 likes

Rogers Outage

I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...

CorRay by I've been around
  • 501 Views
  • 2 replies
  • 1 likes

Weak Signal Strength/Poor Voice Quality

I have been a customer of Rogers for a number of years now.  I don't recall ever having any issues.  However, since the middle of August, my wireless service has really gone downhill.  I do live in a rural area and I know I am far from the nearest to...

LeaMar by I'm here a lot
  • 1451 Views
  • 10 replies
  • 0 likes

Milton Cell Service Down

Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on?   **Labels Added**    

kidcoolie by I've been around
  • 348 Views
  • 1 replies
  • 0 likes