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Wrost Service of Rogers Mobility

Users donot port in to Rogers. I had ported my number in Roger on 18/11/2024. Its Range is wrost even inside and  outside. When we want to contact with the customer care it shows the time about 44 minutes.     ***Edited Labels***

va7 by I've been around
  • 330 Views
  • 1 replies
  • 1 likes

US calling

Does Roger’s US Calling include Puerto Rico and US Virgen islandsI will be on a cruise and would like to know if Roger’s considers these islands as part of us for billing purposes     ***Edited Labels***

Sandy52 by I've been around
  • 1372 Views
  • 3 replies
  • 0 likes

Power outages and cellular data

When ever we lose power our phones with Rogers does not have cellular data. My husband is with bell and he has no problem. Why is that?     ***Edited Labels***

Karen21 by I've been here awhile
  • 2774 Views
  • 15 replies
  • 0 likes

Data very very very slow

Cannot believe I switched from Telus to this horrible service, Rogers would be the fastest network if I was the only one using it. Very misleading motto. Waiting for my Telus sim card as I sit here typing this.lol       ***Added Labels***  

Jussau by I've been around
  • 324 Views
  • 1 replies
  • 1 likes

EXT coverage block

We have been blocked from extended coverage since we moved out of Rogers cell tower range. After some digging, we found that the policy states we will be given 24 hours notice. We live many hours away from the nearest service counter to switch carrie...

How to make a call

I am in Puerto Rico and need to call a taxi tomorrow to take me to the airport. I have a taxi driver’s business card but how do I connect? I have an iPhone 14 and just need instructions as it is the first time I am making a local call.     ***Added L...

An22 by I've been here awhile
  • 414 Views
  • 2 replies
  • 0 likes

Resolved! Is there a way TURN OFF data service while roaming?

Hi there,   Just wanted to know if there is a way to temporarily turn off (suspend) data service from my account or ISP (e.g. Rogers) side? (not in iPhone turn cellular / roaming off).   I see there is different opinions about why there is still data...

HowardL by I plan to stick around
  • 1236 Views
  • 10 replies
  • 0 likes

Extended coverage plan

Hi,If an user is accessing Roger’s extension coverage for more than 4 consecutive months (more than 50% of usage, say 100% usage) due to which his service has suspended for 90 days, any mistakes….If so he/she can buy any extended coverage plan from r...

Maximus27 by I've been around
  • 348 Views
  • 1 replies
  • 0 likes

Resolved! If cancel "Roam Like Home", can I still receive text message?

Hi there,    Just wanted to know, what function / coverage will lost if I cancel "Roam Like Home"? Can I still receive text message? The main function is to receive text / verification code when I wanted to travel out of Canada, so, to avoid wrong bi...

HowardL by I plan to stick around
  • 518 Views
  • 1 replies
  • 0 likes

Cityfone to Rogers EMERGENCY CALLS ONLY

The transfer seems to be complete with my old wireless # transferred over. My phone says it is connected to the Rogers 5G network and downloaded the Rogers App automatically to my phone.Unfortunately, my phone is in EMERGENCY CALLS ONLY since then. T...

Localisze a phone number in same province

Hello, I have my phone number area code 825 and localised in different City in Alberta. I moved to Calgary, and still use this phone number. AFAIK, the area code of Calgary also includes 825.However, if someone lives in Calgary call my phone number, ...

mcalgary by I've been around
  • 467 Views
  • 2 replies
  • 0 likes

Cannot dial one number

When I dial one particular # from my cell or Home phone it says cannot be completed as dialed. It is a new # in 613-814 area and is long distance.

loraxe by I've been here awhile
  • 591 Views
  • 3 replies
  • 0 likes

Poor Reception in Port Bruce

For the past 6-12 months, we’ve noticed a degradation in our reception in Port Bruce Ontario, N5H2R2, specifically with iPhones. Places where we used to get excellent reception, we can no longer get online or even send text messages. Not sure if it c...

Slow Data

I can't believe that I switched to Rogers from Virgin mobile and the data is so bad. I literally just got the new phone and I could barely use it because the data doesn't even work and I'm at work half of the time and I can't use Wi-Fi. Please fix it...

AJ65 by I've been around
  • 418 Views
  • 1 replies
  • 1 likes