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Resolved! APN issue with NetGear LM1200 LTE

Hi all,   I'm hoping someone out there can help me as the Rogers Business support person was stumped.   I'm attempting to use Rogers Mobile as a cost-effective backup Internet option if my main ISP goes down, since I have plenty of extra data I pay f...

gvoros by I've Been Here Awhile
  • 259 Views
  • 1 replies
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5G network with no internet

I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...

Cairo by I Plan to Stick Around
  • 455 Views
  • 6 replies
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Call coming In Delays

I have a friend of mine ask why he is receiving incoming call notifications 15+ minutes later than the call was initiated by the caller. It is not tied to any specific call initiator.

RFS1 by I've Been Around
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APN for Rogers 5G with Orbi LTE LBR20 Router

Hi, I'm trying to setup a NETGEAR Orbi LTE LBR20 router with a Rogers 5G cell sim. I am having difficulty setting up the device due to issues seting up the APN. I tried the default LTE apn ltemobile.apn but it is not allowing me to connect. Anyone us...

jhorlings by I've Been Around
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Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've Been Here Awhile
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ROGERS EPP Porting Issue

Hello, I moved to ON earlier this year June and started working for a company that offer EPP discount with ROGERS. Upon completion of application for 3 lines with 3 new device financing with temporary numbers, Rogers won’t port my Saskatchewan number...

Av15 by I've Been Here Awhile
  • 272 Views
  • 4 replies
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Outage in K4R area code

Rogers, please communicate with your customers. Outage in K4R area is not being acknowledged. Only 3G cellular is working. Wifi not working since evening of 24 December.

Danmoe by I've Been Around
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Why I cannot turn my data ON if no Wi-Fi

I CANNOT turn on my data If no WIFI.if my data ON I been charge for over use the DATA, I always go find a FREE Wi-Fi to turn on my data. If I leave ON..bill are $275 a month.I only saying NOW because I have 2 weeks left on my contract.   *Added Label...

edmar3303 by I've Been Here Awhile
  • 150 Views
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Rogers 4G LTE Coverage Area

My daughter and son-in law recently moved to an area that is clearly within the 4G LTE Coverage Area, as indicated by the map of their area as accessed through the link at   https://www.rogers.com/mobility/network-coverage-map. They moved into a rent...

No Internet Connection

three days without internet connection at home. Two different technicians came not finding a solution labelling it a system error! The ignite modem keeps flashing orange/amber. We cannot figure out.

Gladissan by I've Been Around
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Spam Call Detect is terrible.

This new feature doesn't work at all. It basically thinks every call I receive is a Spam Call - no matter how much that number has called me already and even numbers that are saved in my address book. The only calls in the past week that haven't been...

pamsloan by I've Been Here Awhile
  • 437 Views
  • 2 replies
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Why is Rogers is behind the times?

Why is Rogers so behind the times? My friends on other providers have this spam/scam thing enabled that callers have to press a button to be able to leave a message. It stops so many bot calls.   *** Edited Labels ***

SheriO by I've Been Here Awhile
  • 427 Views
  • 4 replies
  • 1 likes

Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

5G Standalone?

On July 7, '22 my Google Pixel 6 Pro was able to connect to (5G) NR (New Radio) SA (Standalone) network in Toronto.After the Rogers network major national outage on July 8, '22:I only get (5G) NR NSA (Non-Standalone) connection in Toronto.When will y...

MikeJung by I've Been Here Awhile
  • 255 Views
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Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've Been Here Awhile
  • 268 Views
  • 2 replies
  • 0 likes