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Forum Posts

Overwhelmed with spam and fraud calls/text

I use my phone for business, and need to receive calls on it.In the past 6 months, the amount of spam and fraud calls and texts has reached unmanageable levels.I realize Rogers has so-called spam detection but it’s flagging many of my customers calls...

Dcpar by I've been here awhile
  • 424 Views
  • 2 replies
  • 0 likes

Poor signal heron gate

Since the dericho 2022 signal has been poor at Cedarwood drive. I called Rogers multiple times and was even told that it was my old iPhone that caused the issue. I bought a newer one and I still have the same issue. Calls drop, people can’t hear me. ...

Cbross18 by I've been here awhile
  • 1812 Views
  • 7 replies
  • 0 likes

Receiving Text Messages While Overseas

I like to turn on my cell phone line while I am oversea just to see who called and receiving text. I don't turn on Roam like home. However, when I was in Europe last week, I wasn't able to receive any text messages. I used able to receive text. Is th...

girl93941 by I've been around
  • 580 Views
  • 1 replies
  • 0 likes

Reduced speeds - Sault Ste Marie

Reporting reduced speeds while on mobile data comparable to a 56k modem.  How do I know it's a widespread outrage? My fiancé and I both have the same phone and are on the same Roger's networking plan for mobile data.  We can't do anything in data rig...

Mitch1986 by I've been here awhile
  • 526 Views
  • 2 replies
  • 0 likes

Network Coverage - Markham/Richmond Hill

Is there an ETA on when a new tower might be going up in the 404 - 16th Ave area?  im getting real sick of having' no cell service in this area despite the coverage map showing i should.

pg2man by I plan to stick around
  • 1062 Views
  • 6 replies
  • 0 likes

LTE not working

I've done all the resets & rebooting & turning off and back on again, several times with Rogers Chat & on the phone etc.  I see no indication of used up data and no indication that I have slow speed data- NO DATA AT ALL OUTSIDE OF MY HOME- NO LTE.  T...

Cell Tower Inquiry

Hi, I have vacant land up in northern ontario in cochrane and matheson, and I wanted to inquire about potentially installing a cell tower on my property. Thanks       ***Edited Labels***  

Ravigoga by I've been around
  • 532 Views
  • 1 replies
  • 0 likes

Need Cell Tower Upgrade

Cell service used to be great but has deteriorated the past 2 years. For several months, service has often been one bar w many failed calls or "SOS" with no texts or callsLocation: Radical Road Tower, Norfolk County just west of Port Dover       ***E...

Will receiving MMS while roaming trigger roam like home?

Will roam like home be triggered for receiving MMS while roaming using the settings below?   Android - Google Pixel 8 Pro Under the Rogers eSim: Disable Roaming (conect to data services when roaming)Disable Mobile Data (access data while using mobile...

mm1111 by I've been around
  • 667 Views
  • 1 replies
  • 0 likes

No cell service or only sos mode

Our local area is experiencing no cell service or only SOS service. How long do we have to wait to see this resolved? For instance I live within 100 meters of the Rogers tower and can only get 1 bar. Texts do not get sent. I’ve been on the specialist...

Conbon by I've been around
  • 829 Views
  • 1 replies
  • 0 likes

No 5G Connection

I switched to Rogers on Saturday I can't connect to 5G on the sunshine coast. I called customer service today after 3 hours on hold they said they cant take my call today.        ***Edited Labels***

Mjamei by I've been around
  • 458 Views
  • 1 replies
  • 0 likes

Super slow network 5g and LTE

Thought i would share my issue with extremely slow network speeds on Rogers in the GTA and the ultimate resolution I was given from support save others some time.I was consistently getting 0.2 Mbps speeds on both LTE snd 5g networks. I called support...

ddev1 by I've been around
  • 1190 Views
  • 2 replies
  • 1 likes

Constant Internet problems

I live in Tavistock Ontario and we continue to have Internet problems with home Internet and on the Maplewood side road, which is about 10 minutes outside of Tavistock when I go to a buddies house you can not use your cell phone data out there becaus...

Voodoo666 by I've been around
  • 558 Views
  • 2 replies
  • 1 likes

Infinite plan very slow when abroad

I m in the us now using my infinite plan and it is ridiculous how slow it is .Is there any setting to adjust ?It feels like they use throttling .I’m in 5g or lte coverage location   *Added Labels*

whysomuch by I'm here a lot
  • 451 Views
  • 1 replies
  • 0 likes

Poor cell service

I have had the worst cell service for the last year and I live next to the 5G tower. Might I add that we had 4 phones on Roger’s and all had poor reception .I have to use my phone for work and it’s very unprofessional when it glitches out every 2 wor...

Msilver by I've been around
  • 484 Views
  • 1 replies
  • 0 likes

Very Poor Daily Performance on 5G network

Good day, I am located at the Home Oil Tower in downtown Calgary, and I am finding that the business day response of the 5G network has become severely compromised. From about 9 am until I leave at 3:30pm, the network download speeds are simply terri...

fthomas137 by I've been here awhile
  • 1893 Views
  • 5 replies
  • 1 likes