Network & Coverage
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

NetworkAid: FAQ's

I used your NetworkAid tool and submitted a feedback form. What is the form for? Your feedback will help us prioritize future network enhancements across Canada. Thanks for telling us about your experience — we really appreciate it! Who will see my f...

NA-en.JPG

Extended Coverage: FAQ’s

Who is eligible for Extended Coverage? Over 90% of our plans qualify for Extended Coverage. You just need to be a postpaid customer with a compatible device. It is meant to be used by customers who live within the Rogers network and happen to travel ...

How To EXT Network.png
RogersDarrell by Community Manager (Retired)
  • 11217 Views
  • 0 replies
  • 1 likes

Resolved! Rogers Frequencies

I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 1900 3G Network HSDPA 850 / 1900 / 2100 4G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GS...

momotarotaro by I've Been Here Awhile
  • 79089 Views
  • 340 replies
  • 0 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I Plan to Stick Around
  • 1584 Views
  • 2 replies
  • 0 likes

Canada + US Plan vs Unlimited US Calling Add-On

Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month). Thank you. *** Edited Labels ***

Sukhpreet7 by I've Been Around
  • 1235 Views
  • 5 replies
  • 0 likes

IoT linux wvdial/ppp setup

I'm trying to configure wvdial/ppp on linux to access the internet using a Rogers 4G SIM, I can see the latest settings here ... https://www.rogers.com/customer/support/article/rogers-lte-apn-settings Anyone who has used wvdial/ppp knows that it insi...

nix99 by I've Been Here Awhile
  • 1195 Views
  • 3 replies
  • 0 likes

Signal Strength 4g LTE - Nexus 6p

Hello, hoping someone can help [at home] - Nexus 6p my Rogers 4g LTE signal strength 100dbm++ <- this is what im concerned aboutcompared to 3g UMTS at 77 dbm2g EDGE 67 dbm Sometimes my calls drop on LTE and also people sound like robots. I know that ...

Canada647 by I've Been Here Awhile
  • 926 Views
  • 2 replies
  • 0 likes

homedepot.ca is very slow/times out

Hi, www.homedepot.ca is super slow on the rogers mobile LTE network here in Manitoba. It constantly times out, when connecting to wifi through other providers the website renders as expected, with time outs/slow loading. ***EDITED LABELS***

shawn740 by I've Been Here Awhile
  • 1168 Views
  • 2 replies
  • 0 likes

Mobile Call Encryption?

Does Rogers route ALL mobile air calls via GSM even if 4G network is used for your phone data traffic, unless VoLTE is activated on the customer account? What encryption algorithm if any is used when a call is routed via Rogers GSM? I'm NOT talking a...

sambul26 by I've Been Here Awhile
  • 1007 Views
  • 1 replies
  • 0 likes

Poor service in Lanark

Why is there still very poor service in Lanark or Clayton areas? We pay the same amount as everyone else. *Added Labels*

GT7 by I've Been Around
  • 714 Views
  • 1 replies
  • 0 likes

Resolved! Supported devices for Wi-Fi Calling

At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?- Apple stops at 8/8 Plus with iOS 9.- Samsung stops at Note 5 and S8/S8+ on Android 6.0....

Losing Network connection while roaming

I'm in Panama right now and I keep losing network connection every 15 mins or so. When I shut down my phone and turn it back on the network is reestablished but I can't keep doing this every time I need to use the internet or phone someone. Please he...

Pennylayn by I've Been Around
  • 964 Views
  • 1 replies
  • 0 likes

Poor Cellphone Coverage & Low Battery Issues?

Same old subject.. So I just travel from to and from south surrey, BC and back to Fleetwood. Where an major cell tower is in the middle. But theres a major cell tower under the pier at White Rock Beach. But it was damaged in Dec 2018 wind storm and h...

cafekief by I'm an Enthusiast
  • 2650 Views
  • 4 replies
  • 0 likes