Network & Coverage
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 886 Views
  • 3 replies
  • 1 likes

Poor cell phone speeds in Barrie again

Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...

cooper2 by I've been here awhile
  • 279 Views
  • 1 replies
  • 1 likes

Roaming disconnecting in Detroit (AT&T)

In Detroit, I got roaming connected with AT&T, it works for a few minutes and then it disconnects. I try everything and cannot connect back. Little Caesars Arena at the moment.        ***Edited Labels***

JAG_ON by I've been around
  • 280 Views
  • 1 replies
  • 0 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 6895 Views
  • 24 replies
  • 2 likes

5G Standalone

Hey, there. Hope you are doing safe and well.   When are you adding more devices to the 5G Standalone Network, like iPhones.     ***Added Labels***

Rahul2001 by I'm here a lot
  • 2617 Views
  • 10 replies
  • 0 likes

Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 863 Views
  • 6 replies
  • 0 likes

Tower Installation on rural property

Hello: We own 50 acres in the area of Huntsville, Ontario. How can we apply to assess our property for a Rogers cell tower installation? Thank you.   *** Edited Labels ***  

Tina8686 by I've been here awhile
  • 1398 Views
  • 5 replies
  • 0 likes

OTP while traveling outside canada

Hi,I am going to travel outside canada for 3 months & would like to receive OTP from my Canadian bank accounts without being charged roaming charges . Pls advise the best plan or options for the same

Harman_77 by I've been around
  • 556 Views
  • 1 replies
  • 0 likes

Text messages sending and receiving delay

This has been going on for a long time for us. Is it normal for it to take several minutes for a message to send? In my household two of us are texting on Rogers and two others on another carrier. The two on Rogers appear to usually be sending and re...

Mf66 by I've been here awhile
  • 3338 Views
  • 8 replies
  • 0 likes

Rogers Outage

I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...

CorRay by I've been around
  • 638 Views
  • 2 replies
  • 1 likes

Weak Signal Strength/Poor Voice Quality

I have been a customer of Rogers for a number of years now.  I don't recall ever having any issues.  However, since the middle of August, my wireless service has really gone downhill.  I do live in a rural area and I know I am far from the nearest to...

LeaMar by I'm here a lot
  • 1782 Views
  • 10 replies
  • 0 likes

Milton Cell Service Down

Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on?   **Labels Added**    

kidcoolie by I've been around
  • 389 Views
  • 1 replies
  • 0 likes

Convert a physical SIM to an eSIM on the same iPhone

Canada has been spared this time (again) with the launch of the iPhone 15 of only having an eSIM option which is now the norm in the USA. The iPhone 14 (US version) also has no physical SIM slot. iPhones can convert a physical SIM to an eSIM IF the c...

Hmm by I'm an enthusiast
  • 3754 Views
  • 2 replies
  • 0 likes

Asked by Roger’s to leave and go to Bell

Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...

Marko65 by I've been here awhile
  • 2539 Views
  • 4 replies
  • 1 likes

Travel to Europe with e-sim

I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11.  I can see the 2 sims on my phone,  and I can turn one ON,  the other OFF, or both On, both OFF.     To communicate with my family ...

lknisley by I've been around
  • 4193 Views
  • 2 replies
  • 0 likes