How to send a Private Message.
With the recent redesign of the Community Forums now completed, we would like to create some...
OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our control...
Resident Experts - Super Users of the Rogers Community Forums
If you have participated in other forums, you may know what a super user is. If...
Forum Posts
NetworkAid: FAQ's
I used your NetworkAid tool and submitted a feedback form. What is the form for? Your feedback will help us prioritize future network enhancements across Canada. Thanks for telling us about your experience — we really appreciate it! Who will see my f...
Extended Coverage: FAQ’s
Who is eligible for Extended Coverage? Over 90% of our plans qualify for Extended Coverage. You just need to be a postpaid customer with a compatible device. It is meant to be used by customers who live within the Rogers network and happen to travel ...
Resolved! Rogers Frequencies
I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 1900 3G Network HSDPA 850 / 1900 / 2100 4G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GS...
Flex US Data/Voice Roaming
I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...
Canada + US Plan vs Unlimited US Calling Add-On
Canada + US Plan vs Unlimited US Calling Add-On So my question is: If I have a Canada + US plan do I require the unlimited us calling add-on, does that do anything or is it a waste of money ($15 per month). Thank you. *** Edited Labels ***
Throttle data to 2mb instead of 512 kb
It would be nice if the data was throttled to 2mb as sasktel does this and is 4x faster.
IoT linux wvdial/ppp setup
I'm trying to configure wvdial/ppp on linux to access the internet using a Rogers 4G SIM, I can see the latest settings here ... https://www.rogers.com/customer/support/article/rogers-lte-apn-settings Anyone who has used wvdial/ppp knows that it insi...
Signal Strength 4g LTE - Nexus 6p
Hello, hoping someone can help [at home] - Nexus 6p my Rogers 4g LTE signal strength 100dbm++ <- this is what im concerned aboutcompared to 3g UMTS at 77 dbm2g EDGE 67 dbm Sometimes my calls drop on LTE and also people sound like robots. I know that ...
Resolved! What coverage does local calling provide
I'm in the 416 area and want to know what coverage does local calling provide? Thanks in advance. ***Edited Labels***
homedepot.ca is very slow/times out
Hi, www.homedepot.ca is super slow on the rogers mobile LTE network here in Manitoba. It constantly times out, when connecting to wifi through other providers the website renders as expected, with time outs/slow loading. ***EDITED LABELS***
Mobile Call Encryption?
Does Rogers route ALL mobile air calls via GSM even if 4G network is used for your phone data traffic, unless VoLTE is activated on the customer account? What encryption algorithm if any is used when a call is routed via Rogers GSM? I'm NOT talking a...
Poor service in Lanark
Why is there still very poor service in Lanark or Clayton areas? We pay the same amount as everyone else. *Added Labels*
Requesting a specific phone number
I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use. ***Added Labels***
How do I enable Roaming using Philippine sim card?
I want to roam my Philippine sim card. How? ***EDITED LABELS***
Poor cell reception with Samsung S9 phone
While travelling on the Milton Go line my data is not working. I see full bars but none of my apps work. Why is this happening? ***Edited Labels***
Resolved! Supported devices for Wi-Fi Calling
At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?- Apple stops at 8/8 Plus with iOS 9.- Samsung stops at Note 5 and S8/S8+ on Android 6.0....
Losing Network connection while roaming
I'm in Panama right now and I keep losing network connection every 15 mins or so. When I shut down my phone and turn it back on the network is reestablished but I can't keep doing this every time I need to use the internet or phone someone. Please he...
Cannot make Outbound calls, Inbound works.
When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally. *** Added Labels ***
3g network unstable in ottawa this week
anyone else experiencing 3g outages in Ottawa this month? my phone keeps losing connection at the most inconvenient times! Even to the point of NoService at all.
Not able to call a Bell number that use to be on Rogers
Hi, Many of my contacts on the rogers network have not been able to call my phone number which has been ported to the Bell network. I have reached out to Bell about this situation and they have identified that this is a translation failure that is oc...
Resolved! 5G Wireless Network Support
Hi, Will Rogers support 5g by Q4? Are we gonna get the S10 5g in Canada? *Added Labels*
Poor Cellphone Coverage & Low Battery Issues?
Same old subject.. So I just travel from to and from south surrey, BC and back to Fleetwood. Where an major cell tower is in the middle. But theres a major cell tower under the pier at White Rock Beach. But it was damaged in Dec 2018 wind storm and h...
Resolved! Can I Keep My Cellphone Number If Moving Provinces?
Hey, I plan on moving in the next year or two to another province, but not permanently. I'm wondering if I'll be able to keep my same NPA+NXX+stop if I'm out of NS for 7-10 months. **Labels Added**