I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...
I have been a customer of Rogers for a number of years now. I don't recall ever having any issues. However, since the middle of August, my wireless service has really gone downhill. I do live in a rural area and I know I am far from the nearest to...
I’m getting 2-5X slower speeds on 5G vs LTE in Vaughan. Wonder if other users are facing the same slower speeds? On an iPhone 13 Pro.
It shows watsapp on your ph no. Is banned **Labels Added**
Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on? **Labels Added**
Canada has been spared this time (again) with the launch of the iPhone 15 of only having an eSIM option which is now the norm in the USA. The iPhone 14 (US version) also has no physical SIM slot. iPhones can convert a physical SIM to an eSIM IF the c...
I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...
Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...
When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...
As per the subject, does my 5G iPhone 13Pro need an eSIM that is labelled 5G? If it doesn't say 5G on the eSIM will it still connect to the 5G network? I could not seem to specify the wireless section for my post. ***Edited Labels***
I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11. I can see the 2 sims on my phone, and I can turn one ON, the other OFF, or both On, both OFF. To communicate with my family ...
Hello. I work at CFB Esquimalt Dockyard in Victoria, BC. Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...
Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow ***Edited Labels***
Hello, By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help. ***Edited Labels *...
this is a SpeedTest from last Thursday on 5g in the area of 404 & 16th Ave. been like this for a month now. something is clearly broken here.
I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation. I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...
We've accessed data on Rogers devices about 30 mins from Parry Sound for years. It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work. On the July long weekend, data stopped working. I reset...
We have been blocked from extended coverage since we moved out of Rogers cell tower range. After some digging, we found that the policy states we will be given 24 hours notice. We live many hours away from the nearest service counter to switch carrie...
This new feature doesn't work at all. It basically thinks every call I receive is a Spam Call - no matter how much that number has called me already and even numbers that are saved in my address book. The only calls in the past week that haven't been...
For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.Several of our neighbours are talking about the same problem. ***Edited Labels***