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Awful Data Service - Markham / Richmond Hill

pg2man
I've been here awhile

this is a SpeedTest  from last Thursday on 5g in the area of 404 & 16th Ave. been like this for a month now. something is clearly broken here.

2 REPLIES 2

Re: Awful Data Service - Markham / Richmond Hill

RogersCorey
Moderator
Moderator

Greetings @pg2man!

 

Slow data is always troublesome. I apologize for the inconvenience.

 

If you're only experience data related issues at this specific location, then we should escalate a ticket to have that location looked at.

 

We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.

 

Regards,

RogersCorey  

Re: Awful Data Service - Markham / Richmond Hill

pg2man
I've been here awhile

already did that after this post. according to the rep I talked with already, they didn't see any issues on the network.

the person's fix was for me to try connecting to WiFi more at this location, which isn't even close to an option.

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