Slow Data

[AJ65]

I can't believe that I switched to Rogers from Virgin mobile and the data is so bad. I literally just got the new phone and I could barely use it because the data doesn't even work and I'm at work half of the time and I can't use Wi-Fi. Please fix it. Location is at steels and Kennedy.

***Edited Labels***

[RogersJermaine]

Hi @AJ65,

Welcome to the Rogers Community Forums, and thank you for your post! We do appreciate you joining the Rogers family, and we can certainly understand your frustration if you are experiencing any issues with your mobile data. 

Do you notice this issue all the time or only when at that specific location? When you do notice the issue again, you can check your network status in the MyRogers app. Once signed in, go to the Support Tab, click on Network Aid, and then check status. If there are any network issues detected, it will advise you, or you can report any new issues there.

Regards,

RogersJermaine