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Overwhelmed with spam and fraud calls/text

Dcpar
I've been here awhile
I use my phone for business, and need to receive calls on it.
In the past 6 months, the amount of spam and fraud calls and texts has reached unmanageable levels.
I realize Rogers has so-called spam detection but it’s flagging many of my customers calls as well.

What can be done here? Rogers please tell me you’re working on this?
2 REPLIES 2

Re: Overwhelmed with spam and fraud calls/text

LordDrakkon
I'm an advisor
There really isn't much the carriers can do at all to stop this. Due to the way the ancient DTMF system works. Spoofing numbers is so incredibly easy. Even a child could do it. The world needs a whole new and secure phone system to eliminate this problem, which isn't going to happen by the end of the century.

Re: Overwhelmed with spam and fraud calls/text

Dcpar
I've been here awhile
Well that’s not entirely true, most major Canadian carriers support STIR/SHAKEN, and I’d like the option to accept or deny calls based on this status.
There’s a lot that can be done at the technical level to give more power to customers.
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