Overwhelmed with spam and fraud calls/text
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09-27-2024 11:51 AM
I use my phone for business, and need to receive calls on it.
In the past 6 months, the amount of spam and fraud calls and texts has reached unmanageable levels.
I realize Rogers has so-called spam detection but it’s flagging many of my customers calls as well.
What can be done here? Rogers please tell me you’re working on this?
In the past 6 months, the amount of spam and fraud calls and texts has reached unmanageable levels.
I realize Rogers has so-called spam detection but it’s flagging many of my customers calls as well.
What can be done here? Rogers please tell me you’re working on this?
2 REPLIES 2
Re: Overwhelmed with spam and fraud calls/text
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09-27-2024 12:40 PM
There really isn't much the carriers can do at all to stop this. Due to the way the ancient DTMF system works. Spoofing numbers is so incredibly easy. Even a child could do it. The world needs a whole new and secure phone system to eliminate this problem, which isn't going to happen by the end of the century.
Re: Overwhelmed with spam and fraud calls/text
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09-27-2024 12:53 PM
Well that’s not entirely true, most major Canadian carriers support STIR/SHAKEN, and I’d like the option to accept or deny calls based on this status.
There’s a lot that can be done at the technical level to give more power to customers.
There’s a lot that can be done at the technical level to give more power to customers.
