Rogers Community

DayPol · 12-06-2023

Still more construction up and down our streets to run some kind of line, possibly Rogers? Anyway when we turn on any of our 3 TVs in the 11pm to 8am window we often get a message that our WiFi needs to be stronger. As well, off and on during the day...

DayPol · 08-09-2023

We had a good run, but now the trouble has started back up in our neighbourhood again! Multiple households experiencing this, so it means again the signal was allowed by main to drop below 32. It's very frustrating trying to watch anything on TV or t...

DayPol · 02-02-2024

two incidents this week both occurred late night one at 9:46 pm and one at 11:53. The 9:46 last about 10 min. but the 11:53 was several hours. In both cases the message on the screen said bandwidth too low, no wi-fi connectivity. same situation for n...

DayPol · 01-05-2024

Rogers seems to have resolved the matter. They also sent out a esurvey to our area Rogers customers specifically asking questions about "weak signal" messages, freezing screens, etc. so it would appear from the feedback they rec'd they addressed the ...

DayPol · 12-08-2023

tried email to @CommunityHelps as you said but Rogers email that I used said this is not a valid address.

DayPol · 12-06-2023

Forgot to mention we've been on Infinity now since August 2022. The legacy system was no longer being supported and bad cables were not being replaced, so this was a forced changeover. So really don't understand the weak signal issue.

DayPol · 06-09-2023

No signage, notice or warnings today, but our neighbourhood was down from 10:08 a.m. to 1:19 p.m., no phone, nor Internet nor TV. Frustrating as today is my sister's birthday and I kept trying to call her but the phone would not work. So this time we...

Rogers Community

User Statistics

User Activity

weak Wifi

Constant short disconnects, freezing screen, sound stopped

Re: weak Wifi

Re: weak Wifi

Re: weak Wifi

Re: weak Wifi

Re: Intermittent Disconnecting and Reconnecting