desk top connection to ignite

[barrie]

my desk top computer is connected by cable to the modem. when i check connections it states it on hold for 30 min. how do i turn off that hold or delay

***Edited Labels***

[RogersTony]

Hello, @barrie 

Welcome to the Rogers community forums!

You've reach the right place to get helps with your internet connection.

• Are you able to connect online via ethernet on your desktop or is it not working due to this issue?
• You can try reseating the ethernet cable on both ends or try using a different ethernet cable to see if this issue clears up.

Let us know if issues are persistent.

RogersTony