Just got upgraded to XB8 and 1.5Gb service and performed a speed test from various providers and definitely not getting the speeds I was promised. @Rogers is this how you upgrade clients internet service hoping the end-user wont check the service ...
Rogers sent me a 5G wireless modem which is unusable because Rogers provides no manuals and no technical support for it either in the box or on-line. Rogers has also failed over the course of a week to connect me with a technical resource to help me ...
I see on in my ignite gateway menu, an option to put the modem into bridge mode. I was talking to technical support earlier through chat and they told me they don't have the authorization to give me the PPPOE username and password. I'm trying to put ...
I have a very weird problem and am looking for any feedback. At 3:25 pm everyday my Rogers Modem “Reboots”. After the reboot everything comes back up normally. I have tried all the usual fixes, e.g. rebooting the Ignite TV box, Power rebooting the m...
Hello all, I live in New Brunswick (Carlingford to be exact) and do a lot of extremely competitive online gaming for large amounts of money in competitive play. Most recently the game I play is NHL 24. When I connect to the "East" server, I run a...
Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...
So I have Ignite 1.5 Gbps plan, but only with 50 Mbps down. I was wondering if Rogers has any plans to upgrade their upload speeds at all. Bell is offering symmetrical on all their FTTH plans, and I am curious if Rogers will ever match it. *** Edi...
Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...
For the last few weeks my internet is out every morning and requires a hard reset. I have done a few internet searches and this seems to be a common problem but there are no clear answers. I cannot find a clear answer on this forum and other users ha...
We can't sign you in right now To prevent unauthorized account access, sign-in attempts are being blocked for now. Try again in an hour with this device and browser. I have not made any changes to modem or service or my login habits - anybody know ...
havent been able to access my phone on any thijg because rogers is down and who knows when itll start working again ***Added Labels***
I tried unplugging modem and 3rd party router.This problem seems to happen more frequently. I am now entering the info into my phone (notes) - time/day of disconnection and duration.It went down Tuesday and now today. I don't recall how long it was o...
I currently have a Rogers XB7 Modem and was looking at getting a Range Extender to help me get the best speed/compatibility from the Rogers modem. I was looking at the TP Link site and see the following options: https://www.tp-link.com/ca/home-netw...
I deleted the contents of a folder within my inbox in error, and sent a restore email request to Yahoo Customer Care. All emails from the particular folder were not restored, only emails from the Trash folder. Is there a reason why deleted emails in ...
Still more construction up and down our streets to run some kind of line, possibly Rogers? Anyway when we turn on any of our 3 TVs in the 11pm to 8am window we often get a message that our WiFi needs to be stronger. As well, off and on during the day...
My Modem keeps buffering which then turns off and my TV screen goes black. The modem itself seems to get really warn as well. How long is a life span of a Modem mine is approximately 5 years old. I look forward to hearing back from you. Regards,Kar...
Roborock not seeing the gateway and wouldn’t connect ***Edited Labels***
I switched from Teksavvy VDSL 25/10 to Rogers 1.5gbps fiber several months ago. I was very surprised to find a significant increase in latency across almost every game server I play on. This is also taking into account my previous VDSL line had a fir...
Hi,I just switch from FIDO (75M download speed, modem CODA 4582 ) to Rogers (150M download speed, Ignite WiFi modem Gateway gen 2), I use wired connection to my computer and wireless connection to my tablet. The issue is video offten freezing whe...
Dear all,I would like to setup features on my Ignite WiFi Gateway (Gen 2) modem. I cannot use Ignite HomeConnect App as I do not have a Android or iOS phone. I am using the web interface on the modem and it points me to ignitewifi.rogers.com which th...
