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Shaw web email

Hi, are the @Shaw.ca email addresses been closed, I received an email saying they were in the next 72 hours. Thanks.         ***Added Labels***

CLC1 by I've been around
  • 1560 Views
  • 2 replies
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Port forwarding on the ignite router/modem

before you tell me to download the ignite app... no... just no... i shouldn't have to launch an app on my mobile phone to control a setting in my internet router/modem when im already sitting on my computer in my modems admin panel, i didn't have to ...

Ldeforge by I'm here a lot
  • 5082 Views
  • 12 replies
  • 3 likes

Resolved! Large number of short duration disconnections

Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet.   -------------...

Computer Causing Ignite Internet to Crash

Last Sunday, our Rogers Ignite Internet service failed. Along with it, so went our Rogers Home Phone and Ignite TV. I was helped via RogersCares on Twitter and was walked through steps to reset the router/modem by holding down the WPS button for 30 s...

CanuckHoser by I've been here awhile
  • 919 Views
  • 2 replies
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Got new Router/Modem From Rogers. Portforwarding

So, Port Forwarding became harder now than easier?.  I have to download an ignite app to make it work it seems.Or is there any option i can turn on/off to manage it directly from the website/console? **Labels Added**

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AsherGC by I've been around
  • 811 Views
  • 1 replies
  • 0 likes

Ignite Router not connecting to some wifi devices

So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...

Resolved! Connecting a smart bulb and smart plug to the new ignite wifi

I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz.   Has anyone had this issue? And better yet solved it....       ***Edited Labels***

RR19 by I've been around
  • 67239 Views
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Port Forwarding not working.

Hello.. suddenly my ports have stopped accepting incoming connections and now I cannot port forward at all. This happened last week and it seems to be carrying on. I have tried factory resetting the gateway and also giving static IPs to my system yet...

XB7 modem (Arris TG4482A) fan speed

Hello,Yesterday I replaced my Hitron Coda 4582 with XB7 modem and noticed that fan inside the XB7 running at full speed all the time, modem is worm not hot, the spinning fan it's very loud, I can hear it in the next room. Restarting modem doesn't hel...

krotki by I'm here a lot
  • 5419 Views
  • 10 replies
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Resolved! Using HP M234dw Printer With Ethernet Connection to Ignite Modem

 Does anyone have any experiences with getting HP printer working properly via direct ethernet connection to ignite modem?  I moved over to ignite internet on the weekend and my general internet connectivity seems to be fine,  but I can't seem to pri...

ostrich2 by I've been here awhile
  • 1250 Views
  • 1 replies
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Ignite 1.5 Gbps speeds in bridge mode

Hey everyone.   I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode?   I ask because I did a simple test where I ran the modem in d...

seankaw by I've been here awhile
  • 10753 Views
  • 16 replies
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Resolved! Latency Issues and high ping while gaming

Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent  high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...

JohnGM by I plan to stick around
  • 12697 Views
  • 19 replies
  • 0 likes

EMAILS GOING TO SPAM NOTIFICATION

Is there a way to get a Notification when an email is going & sitting in my Spam folder.  I don't check it every day and I missed an important email.   *Added Labels*

rbuxbaum by I plan to stick around
  • 2100 Views
  • 8 replies
  • 0 likes

Moved to Ignite - can't access rogers email

I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2  Keep getting the message  We can't sign you in right now To prevent unauthorized account access, sign-in attem...

diygirl64 by I've been around
  • 2158 Views
  • 3 replies
  • 0 likes

Latency and ping in video games

I play a lot of video games, and one of the main things is your ping/latency its basically the amount of time it takes to send your inputs to the server, i used to get around 15-20 which is pretty good since i dont play professionally, but for some r...

BB3CH by I've been around
  • 1070 Views
  • 1 replies
  • 0 likes