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FTTH Internet is Down

My fibre internet is constantly down for the past month tonight it shut down completely I can’t even watch tv what’s going on is fibre this bad or is just my service bad. **Labels Added**

Marigone by I've Been Here Awhile
  • 881 Views
  • 5 replies
  • 0 likes

Unable to Receive Emails on Outlook

Today I've been seeing occasional "Error 150" issues using Outlook for Mac 2011, but this time only for receiving e-mails, not for sending. The issue affects individual e-mail addresses. After a few hours the issue goes away, so perhaps this is some ...

57 by Resident Expert
  • 5052 Views
  • 65 replies
  • 1 likes

Resolved! Archiving Mail

GuysI have thousands of emails in folders. Is it possible to Archive them all to an external destination such as a hard drive or other email account? Unfortunately I am moving to a place where I cannot have rogers anymore and I'd hate to manually mov...

Maxx by I've Been Here Awhile
  • 1840 Views
  • 4 replies
  • 0 likes

Slower speeds on a Windows PC, other devices are fine.

I've had a Rocket modem for 4+ years and with intermittent 'drop' issues decided to get a new modem. Despite these issues, I'd get 150mbps on my PC with no issues. Got the new modem, installed it and now i can't get above 5mbps. I thought it was a mo...

lolacrnko by I've Been Here Awhile
  • 1409 Views
  • 7 replies
  • 0 likes

Resolved! ROGERS Transparent DNS

Rogers has started hijacking my DNS to 8.8.8.8 (Google). While the new Ignite Internet didnt allow changing the DNS servers (for a variety of reasons related to Ignite TV), I was able to have my own DNS Entries on my machines. Recently that has chang...

sv by I'm Here A Lot
  • 5080 Views
  • 4 replies
  • 0 likes

Resolved! What Are the Rules for Labeling an EMAIL SPAM?

I am looking to understand why messages to friends with @Rogers email accounts either don't get my email or find it in trash. I have my own personal domain I send emails and I tested sending an email to myself on @Rogers. The email was dropped into S...

DS256 by I Plan to Stick Around
  • 840 Views
  • 2 replies
  • 0 likes

Lexmark MC3226 all in oneemail issue

I have tried unsuccessfully to connect the email from the scanner to the rogers SMTP. I keeps keeps cancelling with error 450-not allowing access to email. My settings on the scanner are as follows: SMTP Primary Gateway smtp.broadband.rogers.com Port...

Tommy5454 by I've Been Here Awhile
  • 780 Views
  • 3 replies
  • 0 likes

Question About Modem Relocation

Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...

NW2 by I've Been Here Awhile
  • 8207 Views
  • 14 replies
  • 0 likes

Node congestion / new node

Can one please advise the timeline to add a node to deal with a node that is overloaded for upload. I am getting 1-2.5mbps - and have been for the past month or so, the congestion in on going. It is particularity difficult given the need my three kid...

Rb8888 by I've Been Around
  • 899 Views
  • 1 replies
  • 0 likes

CGN3ACSMR Features

Can anyone confirm if the Keyword Filter on the CGN3ACSMR actually works? I have inputted the URL of websites I want blocked but it doesn't block any of them. I am running Software Version 4.5.8.40. ***Added Labels***

0redbeard by I Plan to Stick Around
  • 1977 Views
  • 14 replies
  • 0 likes

Ignite WiFi Modem - Connecting a 802.11 b/g Device

So today I brought out my Nintendo wii (not the wii u) to play on. It’s been a year since I’ve played it and since then I upgraded to the ignite package, with the new modem of course. I inputted the correct password and let the console test the conne...

Dire by I Plan to Stick Around
  • 3446 Views
  • 13 replies
  • 0 likes

Hitron CODA-4582 bridge mode and port forwarding

Hi there, My setup is a Hitron CODA-4582 setup in bridge mode to an Eero mesh router. Can't seem to get port forwarding working. The Eero has the port forward setup correctly yet attempts to reach the destination from the internet do not work. I pres...

Connect extender to modem CGN3ACSMR

Hi, should I be able to connect Netgear EX3700 extender to Rogers modem CGN3ACSMR (on the same network , as an extender ?) Thank you ***Edited Labels***

wendykino by I've Been Here Awhile
  • 5894 Views
  • 15 replies
  • 0 likes

Issues with Ignite WiFi Pods

I have 2 pods where the light dims then brightens all the time and one that does nothing? **Labels Added**

Flynn62 by I've Been Around
  • 9698 Views
  • 57 replies
  • 0 likes

Connect Third Party Router to Rogers CODA (CGNM-3552) Modem

Hello everyone, I just purchased a Netgear Xr500 Router and wanted to connect it to my Rogers Hitron CGNM-3552 modem but I'm having trouble doing so. What I've tried so far: 1. Connect router directly to modem with Ethernet cable. Router wasn't able ...

Jstrom81 by I've Been Here Awhile
  • 9330 Views
  • 16 replies
  • 0 likes

Assitance in forward mail from custom mail server through rogers

I'm looking for a bit of help setting up rogers as my SMTP Relayer, I've looked around the community and figure out the port and hostname (587, smtp.broadband.rogers.com) but outgoing mail never gets delivered. Rogers server just closes the communica...

Wilkins by I've Been Around
  • 646 Views
  • 1 replies
  • 0 likes