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Voip.MS/Obi200 outbound calls stopped working after migration from Fido Internet to Rogers Internet

Yury_mak
I plan to stick around

After I migrated from Fido Internet (CODA Hitron modem) to Rogers Ignite Internet 150 ( Technicolor Gen 3 CGM4981COM modem) Voip.MS/Obi200 outbound calls stopped working.

- Internet, WhatsApp, Google Meet are OK

- Inbound Voip.MS calls are OK

 

What may be a root cause of this issue?

 

 

***Edited Labels***

3 REPLIES 3

Re: Voip.MS/Obi200 outbound calls stopped working after migration from Fido Internet to Rogers Internet

roytoy
I plan to stick around

Which Voip provider are you with? The change in ISP may have triggered security on the your provider's side. I had a similar problem with Voip.ms. You may have to login into your VOIP account to authorize the IP to allow it to make out going calls.

Re: Voip.MS/Obi200 outbound calls stopped working after migration from Fido Internet to Rogers Internet

Yury_mak
I plan to stick around

"Which Voip provider are you with?"

I am with Voip.MS.
I changed my Internet provider.

Re: Voip.MS/Obi200 outbound calls stopped working after migration from Fido Internet to Rogers Internet

Yury_mak
I plan to stick around

Outbound calls started working today.
I still have no clue about why they were not working yesterday.

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