Enable port forward to remote desktop connect

[valmagroves]

Hi,

My Requirement: Setting up port forwarding, so that I can connect my windows laptop from different network when I am outside home using a different laptop using remote desktop option.

1.I setup the port forwarding for a one my Windows laptop using Homeconnect app(PFA).
2. Now I am trying to connect my [public ip address]:[24] and try to connect. Getting the following error(PFA).

3. If I try to connect both my device, I am able to connect using local ip address.(PFA)

Please guide me.

**Labels Added**

[RogersCorey]

Good afternoon @valmagroves!

Please follow this link here to learn how to Port Forward using our Home Connect app: Use Port Forwarding with the Ignite HomeConnect App - Rogers

We do not provide direct support for remote access outside of your home. Perhaps one of our Community members can help!

Regards,

RogersCorey