Resolved! Activate Ignite Internet but keep Cable TV?
Possibly stupid question - can I get ignite internet and stay on the cable for TV (yes I know it's more expensive) or is it required to do both together? **Labels Added**
Forum Posts
Ignite Internet Issues
I have been with Rogers with 10+ years, have their phone service, wifi/internet, and cable. We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. We recently switched to 4K/Ignite in the new...
Advanced Security - whitelist required site
Hi, We activated the Advanced security feature on our Internet service, and it occasionally blocks sites required for school projects. I can see them in the blocked list and unblock them for 1 hour, but don't see anywhere where I can whitelist sites...
Resolved! How to update my Hitron Firmware
Hi I have never updated my firmware ever where can I see if there is an update to download ? Model Name: CODA-4582 Firmware Version 0.6.14.17 *** Edited Labels***
Ignite TV and Internet dropping connection constantly
This has been happening for about two months now and they have sent techs to my house four times already to fix the issue. They have replaced the modem, coax and I've replaced my ethernet cable and its still happening. Basically every few minutes my ...
Resolved! Ignite XB7 Modem - Connecting 2 Routers
Hi, Just recently converted over from the legacy Ignite offering where I had the Hitron CODA modem. Everything worked fine, and I was able to connect 2 routers to this modem and run independent networks in my house. With the Ignite XB7 modem I canno...
How do I get Rogers Yahoo calendar and contacts into Outlook 365?
I have had a Rogers Yahoo email/calendar/contacts account since the very beginning. All of these apps download to my MacBook Pro with no problems and 2-way sync is almost seamless (sometimes, calendar entries on my iPhone don't upload to Rogers Yaho...
Resolved! Rogers Webmail: mailbox not syncing - must reauthorize of the Yahoo! app - where in the app?
I have 3 mailbox defined in my Rogers Webmail. One of them, from a 3rd-party server (neither @rogers.com or @yahoo.ca), regularly loses sync: in email settings > mailboxes, it shows as "not syncing" and the message reads "To reauthorize this mailbox,...
Can't find IP address of Modem after using 3rd Party Router in dummy mode
So the given modem I didn't find great for either wifi or available Ethernet ports, so I slaved it to a cisco router. Now Rogers is telling me that is the source of the problem (after 2.5-3yrs working fine). Problem is I can't figure out how to tur...
Move Email addresses to another Rogers account
I am relocating and Rogers is not available in the new area. I currently have 7 rogers email addresses (me, my spouse and kids) under my rogers online account. I know when I terminate my rogers service those accounts will be terminated (maybe after 9...
Intermittent dropped ignite internet and TV
Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...
Toronto Downtown Disrupted Internet Service with High Packet Loss
So until a few days ago, I was a Fido customer but I have been experiencing internet service that is highly degraded for over a month. Customer service could detect this from their end and every technician that came in confirmed this issue was coming...
Ignite Wifi modem trouble with android devices
I have a ignite wifi modem and there are multiple android and apple devices connected to it. The apple devices have no issue with loading webpages but the android devices are unable to load anything outside of Google search results while connected to...
Nest Cameras not working with Ignite
We had Legacy Internet and were running three new Nest cameras using both the Nest and Google Home apps. The Nest Hello doorbell camera, garage camera and backyard camera were all functioning fine on the apps. Yesterday we upgraded to Ignite TV - ...
Resolved! Question on downtime schedules
I am not an Ignite subscriber (still on digital cable with Hitron modem), but I do have a question about the Ignite modem. I currently use my Hitron modem in bridged mode because it doesn't support multiple downtimes in the day. So I am wondering whe...
Edit WI-FI Configuration on Ignite Router
I am trying to manage the wifi configuration settings on my Rogers Ignite Router and all settings are locked. There is a message at top of screen stating: Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...
Resolved! Does my signal look ok?
Hi, Can some please tell me if my signals looks ok. CODA with 7.1.1.37 on 500/20 profile. I compare them with my friend who uses CODA with the same firmware on 1gb/30 profile. he has much better bufferbloat stats then me. Under OFDM Downstre...
Resolved! Slower speed on wired connection compared to wireless
I got Ignite 500 Ultd Internet service with Ignite WiFi Gateway Modem (Gen2). I noticed significant slower speed on wired connection to the modem with ethernet cable. (On fast.com it shows only less than 400Mbps while wireless connection shows more t...
Need help with ongoing packet loss issue
My Setup Running a CODA-4582U in bridge mode, connected to an ASUS router providing both wired/wireless connectivity to home devices. Both my home and work PCs are wired, as are my PS5 and XBox One. The rest of the family (wife and 4 kids) each hav...
Intermittent Slow Internet / Significant Packet Loss
Since Saturday, I've been experiencing intermittent slow internet. Most notably streaming (youtube etc.) will suddenly pause; games will timeout; surfing will slow down; teams meetings disconnect/pause. I tracked it down to lost packets. My speeds ...
