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Is BGP safe yet? On Rogers apparently not

Over the past couple of days I came across https://isbgpsafeyet.com/ a site by Cloudflare designed to test if RPKI has been implemented by your ISP and upon running the test I got this "Your ISP (Rogers Cable, AS812) does not implement BGP safely. It...

stepy2015 by I plan to stick around
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ROGERS XB7 BRIDGE OR GATEWAY NEW

Hello, I have a few questions…   first, my Xb7 gateway sucks in my older house lots of rooms and a separate garage outside from house about 150 feet from gateway and down a level….   I have the coaxial connection to my modem/gateway… I was curious do...

Blackyonder by I've been here awhile
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Ignite internet: multiple outages over past few days

Hi,Looking for advice on how to get the proper team to look at this (since first level tech support, during multiple calls and chat sessions over the years always simply act as a “road block”).Modem: Technicolor CGM4981COM in bridge modeStarting a we...

Resolved! Download speed has be reduced by more than 50%

I subscribe to the Ignite Internet 1.5 Gigabit service and typically get 2.0 Gbps download speed.On Friday Feb 2, 2024 my system did a speedtest at 2:45a.m. and my speed was 1.99 Gbps at 2:51p.m another test was done and it was down to 983 Mpbs. Sinc...

Screenshot_20240206-140410.jpg Screenshot_20240206-140424.jpg
kwGuy by I plan to stick around
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XB7 model TG4482A port forwarding

I have an older smart home alarm system (HAI Omni2e) for which I need to do port forwarding in order to work. It is connected via ethernet cable but not showing up as connected device. I created a reserved IP and included the IP and MAC of the device...

bob2501 by I've been here awhile
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XB8 to Switch @ 2.5GB

Hi guys,I have a Nokia modem connected to the xb8 in port 4. But I want 2.5gb going to my switch. What is the best set up? Should I connect the switch directly to the Nokia or move the Nokia connection on the xb8 to another port and use port4 for my ...

Asad23 by I've been here awhile
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Unable to connect Microsoft Surface 3

Hi, we switched back to Rogers yesterday from Bell and we last had Rogers for Ignite Internet in June or July 2023, so not terribly long ago. However, now I can't connect my Microsoft Surface 3 to the WiFi. I tried the band steering trick and turned ...

Sampom by I've been here awhile
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Service Outage - Waterford, Ontario

This is the second major service outage in past two weeks. What is going on? At this point i want a crefit on my bill!       ***Edited Labels***

ennyl264 by I'm here a lot
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Troubleshooting Packet Loss

I've been having packet loss issues for months with Rogers and every time I contact support I'm told there's an outage in the area and they can't help me to diagnose until it's fixed. I note my number and never get a message about it being fixed, and...

luckee_13 by I've been here awhile
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  • 5 replies
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desk top connection to ignite

my desk top computer is connected by cable to the modem. when i check connections it states it on hold for 30 min. how do i turn off that hold or delay     ***Edited Labels***

barrie by I've been around
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Resolved! CODA4582 - MyQ Internet Gateway Ethernet Connection

MyQ Internet Gateway Unable to Connect to Internet While Directly Plug Into Modem   Hi,   Here is some basic info on my set up: Modem: Hitron CODA-4582UInternet package: Ignite Gigabit Device with issue: Chamberlain MyQ Internet Gateway Additional ro...

billy9 by I've been here awhile
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Resolved! Constant short disconnects, freezing screen, sound stopped

We had a good run, but now the trouble has started back up in our neighbourhood again! Multiple households experiencing this, so it means again the signal was allowed by main to drop below 32. It's very frustrating trying to watch anything on TV or t...

DayPol by I plan to stick around
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  • 15 replies
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Not getting the speeds I was promised.

  Just got upgraded to XB8 and 1.5Gb service and performed a speed test from various providers and definitely not getting the speeds I was promised.  @Rogers is this how you upgrade clients internet service hoping the end-user wont check the service ...

01110111 by I've been around
  • 1840 Views
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Customer Service Feedback

Rogers sent me a 5G wireless modem which is unusable because Rogers provides no manuals and no technical support for it either in the box or on-line. Rogers has also failed over the course of a week to connect me with a technical resource to help me ...

MDee7 by I'm here a lot
  • 1744 Views
  • 6 replies
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PPPOE username and password

I see on in my ignite gateway menu, an option to put the modem into bridge mode. I was talking to technical support earlier through chat and they told me they don't have the authorization to give me the PPPOE username and password. I'm trying to put ...

JaskaranB by I've been around
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Modem Reboots Daily at the Same Time

I have a very weird problem and am looking for any feedback. At 3:25 pm everyday my Rogers Modem “Reboots”. After the reboot everything comes back up normally.  I have tried all the usual fixes, e.g. rebooting the Ignite TV box, Power rebooting the m...

DavidHH by I plan to stick around
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  • 20 replies
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Online Gaming Latency

Hello all,   I live in New Brunswick (Carlingford to be exact) and do a lot of extremely competitive online gaming for large amounts of money in competitive play. Most recently the game I play is NHL 24.   When I connect to the "East" server, I run a...

Rogers & PlayStation Issue

Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...

Tad by I'm here a lot
  • 9171 Views
  • 16 replies
  • 0 likes