Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Degradation in Upload Speeds

Upload on Gigabit Horrible   Used to get my actual speed of 30  But now barley getting 3-5   WTH is going on.   Rebooted my modem and everything .       ***Edited Labels***

space2001 by I Plan to Stick Around
  • 11049 Views
  • 69 replies
  • 1 likes

Poor Internet/TV/Phone Quality

In the past couple weeks I feel like my ignite services have gotten worse. At first, the home phone started cutting out. After that I noticed that my TV would lag occasionally, and websites on computers wouldn't fully load. After looking over some si...

psmuz by I've Been Here Awhile
  • 554 Views
  • 4 replies
  • 0 likes

Slow/unstable internet speeds and bad connection to games

I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...

league1.png league2.png league3.png league4.png
JBeach by I've Been Here Awhile
  • 874 Views
  • 3 replies
  • 0 likes

Troubleshooting Packet Loss

Perhaps before I dive in to troubleshooting, it may be helpful to understand what is an "acceptable" amount of packet loss. Doing some ping tests from command line for a PC connected directly to the modem, I tend to get 1%-2% packet loss when pinging...

FireShot Capture 005 - CODA-4582U Router - Hitron Technologies - 192.168.100.1.png
pk17 by I Plan to Stick Around
  • 3894 Views
  • 20 replies
  • 0 likes

Alternate Internet Solutions

What are the internet solutions if I live in an area with out Rogers internet service?Rural 25? Mobile rocket hub?   **Labels Added**    

Gg65 by I've Been Around
  • 310 Views
  • 1 replies
  • 0 likes

5ghz wifi signal keeps dropping

My 5ghz wifi signal keeps dropping several times per hour and does not resolve when I reset my modem. Is there anyway to resolve this issue?   ***Edited Lables***

nagasur by I Plan to Stick Around
  • 752 Views
  • 4 replies
  • 0 likes

Fibre powered internet

I have just signed up for fibre powered but CSD was not able to explain well. Will I continue to use the coax cable for fibre? How many speed package can I choose from?   ***Edited Labels***

Mainstdq by I've Been Around
  • 492 Views
  • 1 replies
  • 0 likes

Rogers/Xfinity Advanced Security Blocking DNS over HTTPS Provider

Starting today I began to encounter an issue with my work machine running a custom DNS server for DoH(DNS over HTTPS/QUIC), it has been misclassified as a security risk by Rogers Iginite Advance Wifi security, I would like this to be fixed as not...

User2453 by I Plan to Stick Around
  • 626 Views
  • 3 replies
  • 0 likes

Resolved! What are good signal levels

Hi everyone!   I'm currently on the Hybrid Fibre 150 package and I'm using the Hitron CGN3ROG modem/router. I was wondering what are good downstream and upstream signal ratios? If someone could provide a range that would be great. I'm also wondering ...

s1lva166 by I Plan to Stick Around
  • 43068 Views
  • 186 replies
  • 0 likes

High Latency in the Evening

Hi guys, for the past two months I've been experiencing high latency with my connection around 7-11pm, and my Internet gets pretty slow compared to what I get during the day. I am on the Gigabit plan with Ignite Internet, when running a speed test du...

Branden_ by I've Been Here Awhile
  • 1654 Views
  • 4 replies
  • 0 likes

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've Been Here Awhile
  • 13726 Views
  • 16 replies
  • 0 likes

Streaming on Set-top box vs. Smart TV

I just recently received one of these boxes and have difficulty understanding what is different from a Smart TV and this? I was sold it as part of my internet pack. Does it include live sports within the app? I still have it wrapped new and may retur...

RPAR09 by I've Been Around
  • 346 Views
  • 1 replies
  • 0 likes

How to get Fibre Connection Set up.

45 plus minutes , 4 transfers NO SOLUTION. I’ve been on the phone for almost an hour as I type this. I just want a tech to come in to set up internet in my home! The first guy came and said the call was set up for fibre not coax… why am I being penal...

Joeylin by I've Been Here Awhile
  • 427 Views
  • 2 replies
  • 0 likes

Ping spiking

I've looked everywhere online for a fix but all I get are years old forums which are no help. I am about to call a technician but too avoid paying an absurd amount, I was wondering if some smart people could possibly help.The ping spiking started 2 w...

UnrealGS by I've Been Here Awhile
  • 4967 Views
  • 15 replies
  • 0 likes

High outbound Packet loss when gaming

Hello, ive been having high outbound packetloss when playing video games. I've tried multiple things to try to help fix the issue, I tried to brige mode the XB6 Modem with my own router, with the issue not fixing, restarting modem and router, replaci...

nolanders by I Plan to Stick Around
  • 302 Views
  • 1 replies
  • 0 likes

Degraded Internet Service

I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with     ***Edited Labe...

christianss by I've Been Here Awhile
  • 339 Views
  • 1 replies
  • 0 likes