Since the Roger’s modem has been installed there’s no internet access till now, every time I speak with a rep they just say that the ticket has been raised and needs to be resolved till then the Roger’s team couldn’t give me any clarification on when...
My Modem requires a reset every day. Is it the modem or the area I live in that is the issue? **Labels Added**
I am able to log in to my rogers.com account, as Rogers has my cell phone number for SMS verification purposes. However, I can no longer sign in to my Rogers Yahoo email. Yahoo wants to send a verification code to an old cell phone number I no long...
I'm trying to switch an HP Envy 5530 printer from my old Bell wireless router to the new Ignite Gen8 wireless router. It WILL NOT connect! Every time I try, whether with WPS button or keying in the Wi-Fi password, it fails to connect. I can print a r...
Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...
Hi, My Requirement: Setting up port forwarding, so that I can connect my windows laptop from different network when I am outside home using a different laptop using remote desktop option. 1.I setup the port forwarding for a one my Windows laptop us...
I have added few websites to be blocked , but its not working.? Any idea why? ***Added Labels***
Subscribed to 1.5gbps service a while ago. Never got more than 600mbps. Customer service over the phone states they get the full speed but technician on site came a few times and had the same result of about 600mbps. The last one recommended to get a...
i have the Gen 1 and i forgot my password so try factory reset using a pin but all it dose is normal restart **Labels Added**
After I migrated from Fido Internet (CODA Hitron modem) to Rogers Ignite Internet 150 ( Technicolor Gen 3 CGM4981COM modem) Voip.MS/Obi200 outbound calls stopped working. - Internet, WhatsApp, Google Meet are OK - Inbound Voip.MS calls are OK What ...
Hello, I've got 2 devices (3D Printers) that will no longer connect to my wifi. The manufacturer has reviewed log files and they suspect that my router might be filtering the MAC addresses and not allowing the devices to connect. I'm not super tech...
Hi I was told that I need to remove the blacklist email from yahoo any suggestions? ***Added Labels***
For the last couple of weeks, we have had issues with our connection. It has been dropping for a few seconds to minutes. Seems to happen around 9:00pm. I am very capable technically so I logged into the router to check things out. I could not ret...
This is getting a bit more annoying each timeI’m having many short internet disconnects. I’ve had 4 techs come in the past 4 months for the same issues. So far I’ve had my Nokia box replaced. Ethernet replaced. Modem replaced. And the fibre cable cle...
9 years ago when I was in Austin I had 1GB upload and download, why is it that its 2024 and Rogers can't offer anything close? We are in an age of "cloud", we all use it in one way or another. Currently I am uploading several gigs of photos and vid...
Very frustrated with the lack of actual detail in communications from Rogers. I get an email saying there will be upcoming construction for the new fibe network which will require intermittent outages - between the hours of 8 am - 4 pm. When you cl...
Hi, are the @Shaw.ca email addresses been closed, I received an email saying they were in the next 72 hours. Thanks. ***Added Labels***
before you tell me to download the ignite app... no... just no... i shouldn't have to launch an app on my mobile phone to control a setting in my internet router/modem when im already sitting on my computer in my modems admin panel, i didn't have to ...
Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet. -------------...
Last Sunday, our Rogers Ignite Internet service failed. Along with it, so went our Rogers Home Phone and Ignite TV. I was helped via RogersCares on Twitter and was walked through steps to reset the router/modem by holding down the WPS button for 30 s...
