This issue has been going on going on for years. I have complained so many times, and I get brushed off every time.Basically, for 5 mins I have perfect speed and service, no latency issues, then for 10-15 seconds I’ll have brutally high ping. If I’m ...
I would like to connect my XB7 in bridge mode with my router I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online - it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...
Day 3 of no internet due to a provisioning issue. Setup my internet and even had it pre delivered before my move in to cause less headaches and still here we are. I’ve been told 24 hours, 48 hours, 3-5 days. “Sorry but there is nothing we can do”I’ve...
I have connectivity issue to most of the websites (e.g. rogers.com, speedtest.net, cbc.ca, and lot more). Fortunately, google and youtube were working so we survived since last 25 days. After lots of follow up with tech team (which is still under inv...
Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I...
It has been over a week since I first informed rogers of the issue. They told me it was a provisioning error, and then it would be fixed and no less than 24 hours I called back two days later is nothing had changed and they said they would be no more...
I am so frustrated right now. For the past few weeks, I have suffered insane lag spikes during the evening. It just causes so many headaches and problems. I contacted Rogers Friday to find a way we can fix it. They offered me the Ignite 1.5 plan, w...
I have just switched to Roger’s ignite internet. I received an email to download the app and start to process of setting everything up. The app DOES NOT WORK. I sign in, put in my password and try and log in a nothing happens. No error messages, noth...
Hello, I would appreciate if a Rogers expert is able to assist me with my ping/latency issues, particularly while gaming. - Rogers Ignite internet 1.5G service - wireless connection 5ghz and 2.4ghz bands. Have manually selected the least congested...
Due to the phase out of older cable boxes I am finally making the plunge to Ignite TV. My understanding is that the internet service doesn't really change but I will need a new Rogers gateway. I am currently on Ignite 500 internet with a Hitron CGN...
Between approximately February to March this issue disappeared, but now it has returned. When connecting to Riot Games servers whether for League of Legends or Valorant, instead of getting a stable 23ms latency, I get either a stable 37ms latency or ...
Rogers appears to be quarantining "verification" emails from Gamefound.com, so I cannot get into my account at Gamefound. Gamefound is a miniatures company that I have purchased from before but now they require me to change my password - unfortunate...
Just want to save you guys some hazard with my past week of experience if your internet is having problem. I have a defect cable from outside station to my house(initially I don't know). All departments(Ignite, regular tech, business tech and etc.) c...
Tomorrow I am moving from regular cable to Ignite and I will be switching from a Hitron CGN3 gateway to a new gateway from Rogers. I want to run the gateway in bridge mode. My modem is a Unifi USG3. I am not currently using IPv6 on my Unifi USG3. M...
So, WPS is a security risk. Does anyone know where the option to disable it is in the settings? Tech support says you can't disable it, but I am not sure that is true. ***Edited Labels***
I have 7 rogers/yahoo email addresses but when I try and sign in to make changes, I am blocked with a "Secure Your Account" message which requires the phone number of a smart phone capable of receiving SMS messages. I do not own such a phone. How ca...
I'm receiving some emails with attachments and others with attachments aren't coming through. The file size isn't large, so don't think it's that. Previously the same person has sent me emails and they came through with attachments even. Nothing i...
I have been trying to reset my mail password and the security question answer is not working how do I fix this *Added Labels*
The location should be ALL as all services are being affected, when my modem disconnects I lose it all. Not sure what is going on but I am getting a lot of disconnects lately and according to Rogers, there are no problems in your area. If this is tru...
This is the most underly anoying thing ever. It takes 4 days?? For my wifi to he requested and take a ticket? I wanted internet for my new appartmenet but now im stuck reading books and struggling to not blow through my data. If anyone has any help r...
