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Rogers Yahoo Email - Unable to Change Yahoo Password

cneutt
I've been around

I am able to log in to my rogers.com account, as Rogers has my cell phone number for SMS verification purposes. However, I can no longer sign in to my Rogers Yahoo email.

 

Yahoo wants to send a verification code to an old cell phone number I no longer have access to.

 

How can I reset my Yahoo password so I can finally see my emails again? This is extremely frustrating, and my Yahoo emails are critical. Please help!

 

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1 REPLY 1

Re: Rogers Yahoo Email - Unable to Change Yahoo Password

57
Resident Expert
Resident Expert

Use the following link to get to the Member Centre (You will need your current Rogers/Yahoo! password to get there).  You should then be able to modify your cell phone number per the second link below.

 

https://rogersmembercentre.com/

 

See the following previous similar discussion thread:

 

https://communityforums.rogers.com/t5/Account-Support/MFA-Unavailable/m-p/525414/highlight/true#M336...

 

If the above doesn't work, you may need to contact Rogers to have them reset the cell phone number.

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