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Forum Posts

New Modem Not Working for 5 Days

I was offered an upgrade to the Fibre Connect package and after one appointment was inexplicable cancelled without my knowledge (waited at home for 2 hours), the tech arrived on Sunday to install.  He left and told me it would be working in 30 minute...

Janiskp by I've been here awhile
  • 2121 Views
  • 10 replies
  • 0 likes

I have a question about gateway modem.

Hi~ I'm using ignite streaming + home internet 1.5G bundle service since on June. I received the modem gen2 when be installed by technician. But I found out a while ago. What The 3rd generation modem has already(in January) been released and I should...

Resolved! IPv6 Settings for ASUS RT-AX58U

Hello all. I have changed the CGM4331COM to Bridge Mode and have set my ASUS RT-AX58U to router mode.  All seems well. Would someone please be able to help me with the IPv6 settings?  I'm not sure if my connection type should be NATIVE or PASSTHROUGH...

JunkJunk by I've been here awhile
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  • 2 replies
  • 0 likes

Ignite internet service constantly drops connection

Rogers technicians could not fix speed and connection technical concerns. Charged my family SEVERAL HUNDRED $ fee for dropping internet service. Be very careful, and seriously consider other internet providers. Rogers unfortunately does not prioritiz...

mj36 by I plan to stick around
  • 518 Views
  • 1 replies
  • 0 likes

Consistently High ping while gaming

Hi, I'm having an issue with Rogers Ignite. My speeds are fine, and general browsing and downloads are great. I'm hooked up with Ethernet and I get the promised download speeds. The main issue is online gaming. At the beginning I had 20ms in league o...

ASDDAGGaas by I've been here awhile
  • 2168 Views
  • 7 replies
  • 0 likes

Internet Faster, Yet Slower Than Bell In An Important Area

Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...

Safwaan by I've been here awhile
  • 709 Views
  • 1 replies
  • 0 likes

Delay In Rogers Email Delivery

Recently I am seeing several emails which are delayed over a day or so. I'm still seeing regular emails but some just don't get through in a timely manner. The delayed are coming from different emails and providers. A few days ago there was an email ...

andynaudi by I've been here awhile
  • 3915 Views
  • 9 replies
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New 1.5G tier with Usenet problems

Just upgraded from the Hitron modem, been on the 1 gig tier for years with no problems.I have my usenet software set for 50 connections and it would saturate the connection and download all day at about 110 MB/s.Got the XB7 and plugged into the 2.5 g...

Jelllo by I plan to stick around
  • 6540 Views
  • 30 replies
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Resolved! Two connections.

Hi, I have the Home Ignite router. I live in a basement apartment and the ppl upstairs are going through some tough times so I want to share my Internet with them for now. I ran a CAT4 cable upstairs and they have a router connected. I have set the w...

Todlerone by I've been here awhile
  • 769 Views
  • 2 replies
  • 0 likes

What is the default password for the XB8 modem in bridge mode?

I have tried every combination of admin/password, admin/Password, etc etc and nothing works. When it was in gateway mode the default password was 'password'. I had a relative try his bridged XB8 modem by logging into http://10.0.0.1 and he has the sa...

echoxxzz by I plan to stick around
  • 4991 Views
  • 13 replies
  • 0 likes

Horrible upload speeds in the evenings (from 35 mbps tp 2 mbps)

Hi there,    After looking through the forums, I see that a lot of people in the Richmond Hill and Markham areas are seeing drops in their internet. I live in the Maple/Vaughan area and around 7pm - 10:30pm there appears to be congestion on the netwo...

abcd14 by I've been here awhile
  • 1402 Views
  • 7 replies
  • 0 likes

FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hello Community,   We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582)...

RogersMargaret by Community Manager (Retired)
  • 712842 Views
  • 4921 replies
  • 8 likes

which speed test do i trust

recently upgraded to the ignite 1.5 thought i would do a few speed test but not sure which one is giving me the truest results?Rogers speed testDown193Mbps - 225.0MbpsUp51.6Mbps - 51.6MbpsOokla speed testDown946.06Mbps - 948.65MbpsUp52.22Mbps - 51.67...

hiho by I'm an enthusiast
  • 3670 Views
  • 8 replies
  • 1 likes

Resolved! Access NAS remotely

Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously).  I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...

hectop by I plan to stick around
  • 2854 Views
  • 9 replies
  • 0 likes

Rogers Ignite Parental Controls and Google Wi-Fi Mesh system

Hello, I’m using Rogers ignite, and I also have a google Wi-Fi mesh. System connected today to boost the Wi-Fi signal in my home. I’m trying to set up the parental control features both my children as far as restricting Wi-Fi time, etc. What I’m find...

Node congestion during peak hours?

I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...

Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
  • 20409 Views
  • 7 replies
  • 0 likes