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Hitron CODA-4582 Port forwarding issue (13 pages of rules!)

So, I have been having problems with my Internet for a while now, its 500mbps and yet, Twitch buffers constantly, Netflix doesn't load, etc.   So I'm thinking, I'll go check my modem's settings and maybe try my hands at port forwarding, as I have hea...

Albatrossed by I've Been Here Awhile
  • 978 Views
  • 3 replies
  • 0 likes

Slow App Loading on iPhones

iPhones some are not loading apps as quick:  2 iPhone 8’s and an iPhone 10 in family. Since upgrade to ignite the 2 8’s load apps very slowly. And the 10 is fine?? Help!   *Added Labels*

JZ10 by I've Been Around
  • 387 Views
  • 1 replies
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Resolved! What modems are offered with Rogers Internet Services

I currently have the Ignite 500 package with the white CODA modem.  I was wondering what modems are offered with the different speed packages.  Also, which modem is known to be reliable and offer good 5 GHz AC performance?  Although the CODA I am on ...

Alex4161 by I'm a Reliable Contributor
  • 41586 Views
  • 11 replies
  • 0 likes

Reduced Speeds on Kindle downloads?

I have found downloading Kindle books excruciatingly slow, both on my phone and my tablet via Rogers internet. When I either switch to cellular (BTW not using Rogers mobile) or use a VPN downloads go from 10s of minutes to a couple of seconds. I can ...

rgosden by I've Been Around
  • 339 Views
  • 1 replies
  • 0 likes

How to migrate entire rogers email inbox to Apple icloud

Hi there, I'm trying to move all my @rogers.com emails to my Apple icloud account however I cannot seem to find any details on how to do that. Does anyone know how and would you please share the steps with me?     ***Added Labels***

awjm by I've Been Here Awhile
  • 853 Views
  • 3 replies
  • 0 likes

Resolved! Losing IPv6

Hello,   Can some one help?  My IPv6 disappears after about 5 to 10 minutes.  When I reboot the modem or the computer, it comes back then disappears!   It still shows I have 2 addresses on my WAN page, but all the IPv6 test sites show no IPv6 connect...

Square by I'm a Reliable Contributor
  • 5505 Views
  • 28 replies
  • 0 likes

Unable to Receive Emails on Outlook

Today I've been seeing occasional "Error 150" issues using Outlook for Mac 2011, but this time only for receiving e-mails, not for sending.  The issue affects individual e-mail addresses. After a few hours the issue goes away, so perhaps this is some...

57 by Resident Expert
  • 5424 Views
  • 65 replies
  • 1 likes

Resolved! XB6 - Connecting ASUS Router

Greetings All, It's been a . week for me with unauthorized movies being charged to my rogers bill and no one knows how this is happening. But I have another issue! Just a few hours ago I had  Rogers ignite system installed. I'm trying to lower my Rog...

Xdj by I Plan to Stick Around
  • 7506 Views
  • 55 replies
  • 0 likes

Rogers techs want signal levels to be >0 dBmV?

Hi,   I have somewhat of an academic question about my Rogers Ignite service with Arris XB6 modem (used in bridged mode). I had some issues on my line and it required a technician visit. It turns out my downstream signal was below -10 dBmV. I had had...

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EugW1 by I Plan to Stick Around
  • 824 Views
  • 2 replies
  • 0 likes

Ignite Internet Offline

My ignite internet has been disconnected since Wednesday, 17 Feb 2021. The service has been disrupted for 4 days the week before that, more than 10 days in January and more than 10 days last December. The outage this wednesday has been the worst and ...

juno93 by I've Been Here Awhile
  • 553 Views
  • 3 replies
  • 0 likes

Resolved! Can a CGN3 Hitron Gateway be used as an Access Point?

As an ignorant newbie to network setups I have been able to log into an old Rogers Hitron Gateway (Let's call it RHG_B).  I am presently connected to the internet with another identical Rogers Hitron Gateway (RHG_A) which i plan to leave as is, only ...

Sean12f by I've Been Here Awhile
  • 434 Views
  • 2 replies
  • 0 likes

Resolved! Delayed Ethernet Connection - Wake from Sleep XB6

I recently just got this modem and it seems that when connected to ethernet the computer will take about 30 secs to connect from a sleep state.  Is there a fix for this?  Pretty annoying when you use sleep for instant on access.  I noticed when searc...

Resolved! Standalone Internet With The XB6 Modem

XB6 modem without Ignite TV??   Okay, this is new:  Instructions on how to install the XB6 gateway... and the self-install video suggests that it it no longer exclusive to Ignite TV.   https://www.rogers.com/customer/support/article/how-to-setup-your...

-G- by Resident Expert
  • 5567 Views
  • 18 replies
  • 1 likes

Printing from wired systems to a wireless printer

Hi, I recently moved to the Rogers Ignite Internet service, and when that happened I seem to have lost the ability to print to from some devices...   As near as I can determine it, I can't print from any devices connected via ethernet to the modem (I...

japster by I've Been Here Awhile
  • 584 Views
  • 2 replies
  • 0 likes

Resolved! Unable to get different SSID for 5G

I just changed my Rogers Internet Modem (Hitron CGN3) as the old one was dropping connection at least twice a day and support had run out of other ideas.   Now when I setup the new one it said that I will only have 1 SSID and my devices will swtich b...

Ignite internet static IP

Hi I'm looking for instructions on obtaining a static IP.    I'm currently working from home (because of covid) and naturally I access my db's and pbx phone system from home.   As with all public IPs they eventually refresh (such as with power outage...

Connect Third Party Router to Rogers CODA (CGNM-3552) Modem

Hello everyone,   I just purchased a Netgear Xr500 Router and wanted to connect it to my Rogers Hitron CGNM-3552 modem but I'm having trouble doing so.   What I've tried so far:   1. Connect router directly to modem with Ethernet cable. Router wasn't...

Jstrom81 by I've Been Here Awhile
  • 9805 Views
  • 16 replies
  • 0 likes

printer connected via ethernet to Linksys E2000 router

My network connection is: Rogers Ignite has an ethernet wired connection to linksys E2000 router. A Brother laser printer is ethernet wired to one of the ports on the linksys router. Ignite also is enabled for wireless connections.   My PC via ethern...

GR21 by I've Been Around
  • 372 Views
  • 1 replies
  • 0 likes

Email from rogers: "Important Security Message...SSDP vulnerability"

Hi everyone - I recently upgraded to the Rogers Ignite Internet, TV, Phone from the legacy TV platform.  I had Gig Ethernet prior to that.  The tech switched out my modem to the new XB6 (by Technicolor) router.  I use it in bridge mode as I have my o...

jsorhaug by I Plan to Stick Around
  • 11562 Views
  • 17 replies
  • 0 likes