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Forum Posts

Download Speed 3.07 MBPS???

Our internet has always been hit or miss for the Wifi, but recently even wired connection is terrible. Playing any video games i have packetloss up to 10-12%. Speed test shows download speed of 3.07 mbps and upload of 945mbps. No vpn connected. Tried...

CJ35 by I've been here awhile
  • 721 Views
  • 1 replies
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Internet Slow Speeds?

I've been a long time customer and I've seen this consistently happening where my internet speeds are slowed by incremental amounts over time. I am not saying this is necessarily intentional, but something like 5-6 months ago I paid extra to have spe...

JeffTrojek by I've been here awhile
  • 1847 Views
  • 3 replies
  • 1 likes

Rogers Ignite not working - signed up for 2 years

Rogers made me to sign up for 2 years ignite service, now every day we have no internet after 10 pm throughout the night. Daytime also sucks, it is supposed to get a 1.5 G download and I get 300mbps. We pay the highest amount around the world for the...

babraham by I've been around
  • 604 Views
  • 1 replies
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Is there a way of using DoT with Rogers’ DNS?

Hello community. Basically the title. I was wondering if Rogers supports DNS over TLS, and if so, how to configure it on a 3rd party router? I’d like to avoid using a 3rd party DNS resolver. I’m not comfortable with Google’s and Cloudflare’s privacy ...

toolcubed by I'm a senior contributor
  • 1748 Views
  • 5 replies
  • 0 likes

Forget Device

I need to disconnect a device, message keeps informing me that I need to disconnect device first.How do I disconnect a device from the Shaw Ignite app?   *** Edited Labels ***

Blade_27 by I'm here a lot
  • 1324 Views
  • 2 replies
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Resolved! Slower download speed in bridge mode

Here is my setup.Rogers (500U) —>  Hitron CODA-4582U  —> Cisco RV130W  —> Computer (Wired)Cisco RV130W is a wireless-N VPN router with firewall.Both the Hitron and Cisco are almost at factory defaults.  I’ve changed only the passwords and setup the w...

LaraBeagle by I've been here awhile
  • 56528 Views
  • 39 replies
  • 0 likes

No Internet Service from Rogers Since Move!

Hi everyone,I'm reaching out to the community because I'm at my wit's end with Rogers. Here's what's happening:I initiated a move of my internet services with Rogers, scheduling disconnection at my old address on May 5 and connection at my new addres...

dtamber by I've been around
  • 916 Views
  • 2 replies
  • 1 likes

Asus Rog Rapture GT-Axe16000

Ok here goes:  I've recently bought a brand new Asus Rog Rapture GT-Axe16000 router ,and i would like to set it up using my rogers account (my internet) ....Just wondering if i could get a step by step installation of above device to use with my roge...

DeputyDoggz by I plan to stick around
  • 2365 Views
  • 2 replies
  • 0 likes

Channging Rogers Yahoo Email Profile Picture

For crying-out-loud, this has persisted for almost a decade now! Please fix the problem preventing users from changing the profile picture/photo on their Rogers Yahoo email profile! Everyone I know is super annoyed about your lack of attention to fix...

Rogers Yahoo blocking emails from a specific domain all of a sudden

Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...

Leo890 by I've been here awhile
  • 1616 Views
  • 3 replies
  • 0 likes

MFA for Rogers Email

I've been getting a pop up window when I log into my e-mail account requesting that I add a mobile phone number for added security.I don;t own a mobile phone and have no intention of getting one,why don't you call my landline phone with a six digit n...

iseeyou by I've been here awhile
  • 8190 Views
  • 16 replies
  • 2 likes

Upload limits (conventional cable)

Fibre optic lines are being connected in our neighbourhood but at present we are using a conventional cable modem service provided by a third-party provider (using Rogers cable) for our internet service. The challenge is I have an exceptional (one-ti...

Internet not working

I was asked to post my issue here from reddit rogershelp. My internet was relocated on May 1 and it hasnt been working since day 1. Lodged a complain and the tech support keeps giving same response everry time I call “your ticket has been escalated a...

Davesamarth by I've been here awhile
  • 1200 Views
  • 4 replies
  • 0 likes

Provisioning issue

Since the Roger’s modem has been installed there’s no internet access till now, every time I speak with a rep they just say that the ticket has been raised and needs to be resolved till then the Roger’s team couldn’t give me any clarification on when...

User1929 by I'm here a lot
  • 1673 Views
  • 6 replies
  • 0 likes

Modem requires reset every day

My Modem requires a reset every day. Is it the modem or the area I live in that is the issue?   **Labels Added**

sherrygirl by I've been here awhile
  • 1629 Views
  • 5 replies
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Rogers Yahoo Email - Unable to Change Yahoo Password

I am able to log in to my rogers.com account, as Rogers has my cell phone number for SMS verification purposes. However, I can no longer sign in to my Rogers Yahoo email.   Yahoo wants to send a verification code to an old cell phone number I no long...

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cneutt by I've been around
  • 740 Views
  • 1 replies
  • 0 likes

MAC Filtering on Gen8

I'm trying to switch an HP Envy 5530 printer from my old Bell wireless router to the new Ignite Gen8 wireless router. It WILL NOT connect! Every time I try, whether with WPS button or keying in the Wi-Fi password, it fails to connect. I can print a r...

grammaDD by I've been here awhile
  • 1276 Views
  • 3 replies
  • 0 likes

Unstable Performance

Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...

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sudz1 by I've been around
  • 3434 Views
  • 3 replies
  • 2 likes

Enable port forward to remote desktop connect

Hi, My Requirement: Setting up port forwarding, so that I can connect my windows laptop from different network when I am outside home using a different laptop using remote desktop option.   1.I setup the port forwarding for a one my Windows laptop us...

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