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XB6 Modem Settings/Requests/Firmware Discussion

gp-se
I'm an Advisor

Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the modem is we cannot block specific devices from internet access and we cannot use custom DNS servers.

With the Hitrons we could use a custom DNS without issues, and if we bridge the modem we can also use a custom DNS so I don't see why we aren't given the option with the XB6. The Xi6 boxes don't require using Rogers DNS since in bridge mode they are using whatever DNS the user has specified. For security and privacy reasons it's nice being able to choose whatever DNS server we want, and also being able to block devices like personal NAS and IoT from network access.

I know everyone is going to say put the XB6 in bridge mode and problem solved, however besides these two issues my XB6 isn't that bad. The range and speed suits my needs so why should I buy another $200-$300 router just so I can use a custom DNS and block some devices from the internet. Hopefully Rogers listens to our feedback and gives us more control like on the Hitrons.

 

***EDITED LABELS***

187 REPLIES 187

Re: XB6 Modem Settings/Requests/Firmware Discussion

kibosh
I Plan to Stick Around

I haven't even received 4.2p8s1 yet . . . maybe there was an issue with it.

Re: XB6 Modem Settings/Requests/Firmware Discussion

-G-
Resident Expert
Resident Expert

@kibosh  It's normal for Rogers to update a small number of customers first, then roll out the update in waves.

 

Rogers can (and has) rolled out an update to all customers en masse on a few occasions, but I think they would only do that if they deemed it to be a very critical update and/or they were very confident that the release does not contain any major regressions.



Re: XB6 Modem Settings/Requests/Firmware Discussion

kibosh
I Plan to Stick Around
Understood but I am referring to the fact that there is apparently already a 4.2p9s1 and I haven’t even received 4.2p8s1

Re: XB6 Modem Settings/Requests/Firmware Discussion

-G-
Resident Expert
Resident Expert

@kibosh wrote:
Understood but I am referring to the fact that there is apparently already a 4.2p9s1 and I haven’t even received 4.2p8s1

Yeah, I agree that this would most likely be indicative of problems with 4.2p8s1.

 

I'm still on 4.0p15s2, and am quite happy to let others be the first to test.  🙂



Re: XB6 Modem Settings/Requests/Firmware Discussion

gp-se
I'm an Advisor

@-G- wrote:

@gp-se wrote:

I just did a factory reset using through 10.0.0.1 and set everything back up from scratch, however it still shows ignitewifi.rogers.com to make changes to devices. I don't have the Ignite App installed, and I also didn't visit ignitewifi.rogers.com after performing the reset.


For some reason, the back-end systems seem to be slow in picking up changes in the XB6's state.  Another user reported disabling bridge mode on the XB6 but the back-end also did not pick up on this, at least not immediately.  I don't know whether this is a bug or expected behaviour.

 

FYI, if you don't need and/or don't want the Ignite WiFi Hub back-end to be active and controlling your XB6, Rogers can disable it on your account.


@-G- 

Yup I ended up sending a PM to @CommunityHelps and they do need to make a change to my account to resolve the issue.