Rogers Community

Bplayer · 10-27-2023

When there was a Roger internet outage last Thursday I discovered an interesting situation. 1. My wifi Windows laptop showed the global symbol indicating connected to router but no internet access 2. My wifi connected (IPv6 disabled) TV indicated no ...

Bplayer · 03-08-2022

Don't fall for this.

Bplayer · 12-29-2021

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer · 08-30-2020

Discovered this morning that some web sites cannot be reached. However, if I fire up my VPN all is fine.I have rebooted my laptop and the Ignite modem, but no difference.Anyone experiencing this?An example:1. No VPN runningC:\>ping grc.comPing reques...

Bplayer · 05-27-2020

This may not be obvious and will be surprise to those people converting to Ignite from a PVR with local HDD storage. When a recording is being setup on Ignite there are two options for saving the recording: 1. Keep until space needed, i.e., if you ru...

Bplayer · 09-06-2022

@spencer9 the steps to prevent roaming on my iPhone from Settings are:- Cellular: Network Selection, Automatic to Off, and select your Carrier- Airplane Mode to On- Wi-Fi to On- Cellular: Cellular Data to Off- Cellular: Cellular Data Options, Data Ro...

Bplayer · 09-06-2022

@kekzilla Some good news and bad news for you. First the good news: unless you have a phone to pay off you should not be on a contract and can cancel at any time.The bad news: It is unlikely that you find the situation any different with another carr...

Bplayer · 09-05-2022

If the Canadian signals were stronger then people in the US could be facing roaming charges from just over the border when their signals are weaker.It is unlikely there is an collusion between Canadian and US carriers in these overlap areas. Just loo...

Bplayer · 09-05-2022

This situation is not unique to Rogers. It happens with other telecom providers as well. When the signal from across the border is stronger than the local carrier the phone will go into "roaming" mode. An alternative to taking out the SIM card is to ...

Bplayer · 08-24-2022

It is frustrating and carriers assume that Easy Roam is what everyone would need/want. It is likely that a you were receiving incoming calls and Wi-Fi calling took over, and this triggered Easy Roam. Have a look at you call log. You can call Customer...

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Re: ROAMING CHARGES

Re: ROAMING CHARGES

Re: ROAMING CHARGES

Re: ROAMING CHARGES

Re: Roaming charges with cellular data off and roaming off

Re: Avast Antivirus Reporting Open Port Vulnerabil...

Re: Do the pre-paid plans work at 5G speeds?

Re: Cannot set up Ignite Tv on Laptop

Re: Ignite TV not working with AV receiver

Re: VOIP settings for a softphone / Service over I...