When there was a Roger internet outage last Thursday I discovered an interesting situation.
1. My wifi Windows laptop showed the global symbol indicating connected to router but no internet access
2. My wifi connected (IPv6 disabled) TV indicated no ...
I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...
Discovered this morning that some web sites cannot be reached. However, if I fire up my VPN all is fine.I have rebooted my laptop and the Ignite modem, but no difference.Anyone experiencing this?An example:1. No VPN runningC:\>ping grc.comPing reques...
This may not be obvious and will be surprise to those people converting to Ignite from a PVR with local HDD storage. When a recording is being setup on Ignite there are two options for saving the recording:
1. Keep until space needed, i.e., if you ru...
It is frustrating and carriers assume that Easy Roam is what everyone would need/want. It is likely that a you were receiving incoming calls and Wi-Fi calling took over, and this triggered Easy Roam. Have a look at you call log. You can call Customer...
I experienced a similar issue about a year ago. My solution was to delete all the scheduled recording with that or similar name (from the reorder section - select Scheduled, down arrow, up arrow, right arrow x2, and then Select). Then reselect the pr...
There is a very small but negligeable exposure. This would be common exposure for millions of Comcast & Rogers user of this modem. You have some options:1.Live with the exposure (there are greater risks connecting with the internet than this).2. Get ...
My submission to the CCTS was rejected as it is not in the scope of their mandate. They suggested that the CRTC may be an alternate.I would have thought that cellphone and roaming services would be part of front end of the system, and control and bil...