Access NAS remotely

[hectop]

Original configuration:
I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously).  I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to the NAS using WEBDAV remotely. Everything was working properly.  All internal devices are getting DHCP from the Synology Router.

RAIDRIVE WebDav connection was to a DDNS name with IP pointing with the modem's WAN IP (99.xxx.xxx.xxx) and port 5nnnn

The condo is migrating to Ignite and all previous services will be discontinued in May, so I've not been moved to Ignite on Jan 18th.

Current Configuration:

Ignite Gateway (Arris Group TG4482A) with the same WAN IP as before.  Operating in Gateway Mode and having internal address of 10.0.0.1 (standard config) Synology Router connected by Ethernet cable to Gateway with IP of 10.0.0.106.   Synology router is still handling DHCP on 192.168.1.x network and all internal devices are working correctly.

When I first tried to connect to the NAS I got an error WAN IP/Port refused connection.

I then configured port forwarding on the Ignite Gateway for the port to the Synology router.  Now, when I try to attach to NAS using RAIDrive I'm getting errors like  "unreachable network WAN IP/Port" or "connection from hos failed to respond WAN IP/Port".

I'd prefer to leave the TV boxes on the Gateway wi-fi and leave the other devices on my internal network.  So what do I need to do to configure port forwarding to the NAS?

I haven't to find anything similar to this on the internet and previous experience has been that Rogers Help Desk can't help on this.

TIA for any suggestions.

*** Edited Labels ***

[RogersTony · Accepted solution]

Hello, @hectop

Thanks for posting your concern to the community.

You may need to run the Ignite Gateway in bridge mode and use your router the same way you did previously. You can use the same SSID and password that you were using on the Ignite Gateway so all of your STBs and devices should connect automatically. 

While we do not support this sort of setup it should work as many other users in the community are using this sort of setup.

I hope this helps!

RogersTony

[hectop]

Thanks Tony, I had a feeling I had to do that. 

If I want to keep the router's SSID, how do I get the STBs to register there.

On a somewhat related note, what would have happened if I had set the Ignite Gateway's SSID to the same as the router's? 

[Biollw]

if you keep the Ignite Modem in gateway mode and still use your own router you will be using double NAT. Not a good idea,

As RogersTony said just put ignite in bridge and use your router with the same SSIDs and passwords as the orginally gateway had. No need for the TV boxes to actually connect to the Ignite modem gateway wifi SSIDs.

They will work fine connecting to your router's SSIDs or even hard wired with CAT5.

I have my Ignite modem bridged and using my own router. All boxes work fine, wifi and hard wired.

[RogersTony]

@hectop wrote:

If I want to keep the router's SSID, how do I get the STBs to register there.

To manually connect to a new Wi-Fi network on your Ignite Entertainment Box please follow these steps:

On the Voice Remote press and hold Exit for 5 seconds, then press down, down, 9-4-3-4 to connect to a new Wi-Fi network on the Ignite Entertainment Box.

These steps need to be done rather quickly to avoid timing out. You will see a list of available Wi-Fi networks on your TV screen, if done correctly, and you can connect to the one of your choice.

RogersTony

[hectop]

Actually you don't have to enter any code.  The STB will tell you it can't connect and scans for SSIDs